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Quba & Co Opiniões 224

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TrustScore: 4 em 5

4,0

Loja de roupa
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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Clothing looked good when purchased but the quality was not great. After a year or so the jogging bottoms fell apart and the T shirts and sweat tops lost their logos. Contacted customer services who w... Ver mais

Classificada 3 em 5 estrelas

Item I purchased was wonderful shame they use Royal Mail for delivery initially told they had the item and would be delivered Monday then told it would be Tuesday then told Wednesday between 12.30 and... Ver mais

Classificada 5 em 5 estrelas

Visited their Gloucester store, excellent helpful staff, plenty of sizes in stock. Great reductions on a their summer lines, the member of staff even showed me items that were reduced further because... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After loving the design of the Quba x10 jackets, I went to Quba Sails in Wimborne Dorset with a friend. The girl in the shop was absolutely lovely and we had an amazing shopping experience, buying q... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa
  2. Loja de malas e malas de viagem
  3. Loja de equipamentos e roupas para actividades ao ar livre
  4. Loja de artigos para vela

Escrito pela empresa

We have more than a quarter of a century of producing Practical British heritage nautical clothing for men and women. Coastal inspired clothing made with the finest materials, highest quality designs and durability as standard. ________________________________________________ Originating from Devon in 1996. Quba & Co are makers of the prestigiously named X10 jacket made from reclaimed canvas sailcloth. These are practical stylish and fit for purpose waterproof coats and jackets with incredible designs, warm, insulated and look amazing. ________________________________________________ Quba & Co has expanded to produce a wide range of nautically-inspired, men’s and women’s clothing and accessories for everyday life, stocked not only on our website, but in over 23 store locations across some of the UK’s most popular coastal towns. ________________________________________________ Some key products include Warm Hoodies, Gilets for men and women. Practical coats, jackets and stylish polo shirts for many occasions. We have warm hats, gloves and scarves, ideal for wearing or gifting. Our homeware (or boat ware) accessories are simply wonderful creations that look good in any room by adding a touch of class and sophistication to this wonderful brand. ________________________________________________ Staying warm in winter with our quality merino and lambs wool rich knitwear and cool in summer with x-series t-shirts, means we have customers covered no matter the weather or season. All our items are made with both functionality, practicality and style in mind, to ensure the best fit and use for the customer. Quba & Co are a brand like no other.

Informações de contacto

4,0

Bom

TrustScore: 4 em 5

224 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 21% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

Poor quality item

Poor quality item, not what I expected
I bought a lovely light weight jacket, only been worn a handful of times before I noticed the seem had come away on one of the arms. No help from customer service as is outside their faulty 6 month policy (not sure that says much about quality expectations if they're not prepared to stand behind their products!)

14 de fevereiro de 2025
Opinião espontânea
logótipo da Quba & Co

Resposta da Quba & Co

I can only apologise about the issues you had with the item, however most online retailers only offer a 30 day return window for faulty goods and 14 days for return for refund, we extended this to 30 days for returns and 6 months for faults which is way more than many other retailers offer in the same sector.

Classificada 3 em 5 estrelas

I already have this sweater in pink and…

I already have this sweater in pink and is the same size as the blue one I ordered. This blue one is larger. I have cut the labels out and have worn it so unfortunately cannot return it I am rather disappointed

25 de janeiro de 2025
logótipo da Quba & Co

Resposta da Quba & Co

Sorry to hear of the issue will pass it over to the quality team

Classificada 5 em 5 estrelas

Easy ordering

Easy ordering, fast delivery, and excellent quality.

26 de janeiro de 2025
logótipo da Quba & Co

Resposta da Quba & Co

Thanks for the review glad to hear you love the brand

Classificada 5 em 5 estrelas

We love Quba

We love Quba. Quality product, well priced. Always outstanding friendly service in the Dartmouth store. Excellent on line service too.

25 de janeiro de 2025
logótipo da Quba & Co

Resposta da Quba & Co

Thanks for the review great to hear you love the product

Classificada 4 em 5 estrelas

Lovely warm coat

Great product can’t give 5 stars because they always charge p&p irrespective of spend which I feel isn’t reasonable

25 de janeiro de 2025
logótipo da Quba & Co

Resposta da Quba & Co

Thanks for the review i will mention it to the team but i don't think they will start offering freepost at this time however we do sometimes do freepost promo's just keep checking the offers when they come through thanks

Classificada 5 em 5 estrelas

Lovely top

Lovely top, love the colour and nice material. Excellent customer service and a very speedy delivery service.
Thank you Quba a well deserved 5*

27 de dezembro de 2024
logótipo da Quba & Co

Resposta da Quba & Co

Glad to hear another happy customer many thanks

Classificada 5 em 5 estrelas

Staff are great

Been buying from Quba for years! Love the quality and style of everything they do.
Had to make a call to check something on my order and the staff member was really helpful and efficient. Such a change! No queue, no hassle, good honest old fashioned service! Brilliant!

24 de novembro de 2024
logótipo da Quba & Co

Resposta da Quba & Co

So glad we could be of help many thanks for choosing Quba

Classificada 1 em 5 estrelas

Ordered a shirt and received an email…

Ordered a shirt and received an email to say it had been dispatched. Then received an email a day later to say it was out of stock. Poor.

28 de outubro de 2024
logótipo da Quba & Co

Resposta da Quba & Co

Apologies for the mix up the dispatch emails are automated and get sent out as the order is marked as sent, we usually try to notify customers before the email goes out to inform of any out of stocks, but sometimes there is a delay in this getting passed to the customer service team.

Classificada 5 em 5 estrelas

Awesome

Always great products from Quba

25 de outubro de 2024
logótipo da Quba & Co

Resposta da Quba & Co

So Glad you love our clothing

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