Avoid this company! Charging nearly £15 for next-day delivery, taking payment first, then telling you they need your vehicle documents and ID. They even said it’s our policy we make the plates when yo... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Easy to do, uploaded my documents which was simple enough. My documents were accepted within the hour. Very happy with the service, thank you!
Excellent "Next Day" Royal Mail fully tracked service. The plate supplied was exactly as per my order and of very good quality, the price including 1st Class delivery was well below many competitors w... Ver mais
A empresa respondeu
After trawling through numerous companies I'm so glad I chose quick plates. I was tempted to go to my local Halfords to have the plates made as the thought of having to upload documents for verificati... Ver mais
A empresa respondeu
3,9
Bom
663 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Shocking service
Shocking service. have uploaded plenty of documents, constantly receive emails saying they need other documents. cannot speak to any one. have asked for a refund, still no reply. have been sending messages back and forth for hours, still no progress. Avoid all at costs dealing with this company. no one to talk to.
8 de junho de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you for your review, Ralph.
We’re sorry that you feel this way, as this certainly doesn’t reflect the experience we aim to provide.
Having reviewed the correspondence, we note that the entire conversation lasted less than 45 minutes, so the suggestion that messages had been going back and forth for “hours” is simply not accurate. In fact, we replied to your messages within approximately five minutes.
As a DVLA registered number plate supplier, we can only accept certain legally prescribed documents. Where incorrect or incomplete documents are uploaded, we have no option but to request alternative proofs to ensure we remain compliant with the regulations.
We appreciate that this can sometimes be frustrating, but these requirements are set by law and apply to all road legal number plate suppliers.
Nevertheless, we are always happy to assist customers through the process and remain committed to responding as quickly as possible.
Kind regards,
The Quick Plates Team
Resposta da Quick Plates
Thank you for your review.
We’re delighted to hear that you were pleased with the customer support you received. Providing helpful, responsive service is something we pride ourselves on, so it’s wonderful to know that your experience reflected this.
Thank you for choosing Quick Plates, and we hope to be able to assist you again in the future.
Kind regards,
The Quick Plates Team
Outstanding service
Outstanding service. So easy to order and confirm. Easier and quicker tgan trying to find a local shop that could make the plates. Excellent updates re order and dispatched very quickly. Don't bother looking anywhere else
22 de maio de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you so much for your fantastic review, Alan.
We’re delighted to hear that you found the whole process easy and straightforward and that ordering from Quick Plates proved easier and quicker than searching for a local supplier. We work hard to provide clear updates and fast dispatch, so it’s great to know that this was reflected in your experience.
Your recommendation means a great deal to us, and we’re thrilled that you found the service outstanding.
Thank you for choosing Quick Plates, and we look forward to helping you again in the future.
Kind regards,
The Quick Plates Team
I ordered a private plate thats been on…
I ordered a private plate thats been on retention. I gave them the retention email and number but wouldn't accept it. Spoke to DVLA who said they should accept it. Asked for a refund. Terms and conditions state no refund. Went to another number plate company who accepted the retention certificate number no problem. I will be taking this further with the company. I am sure they ate fine for a normal number plate but they can't think outside the box and kept telling me it is law to have the DVLA certificate. It is not law! DVLA is due on line retention numbers in place of certificates.
21 de maio de 2026
Opinião espontânea
Resposta da Quick Plates
Hi Liza,
We are sorry to hear you were unhappy with your experience, however we do feel some clarification is needed.
We did not refuse your order arbitrarily. As a DVLA registered number plate supplier, we are legally required to obtain and verify acceptable proof before manufacturing registration plates. We explained this during our correspondence and even provided a link directly to the relevant government guidance so that the requirements could be viewed independently rather than simply taking our word for it.
We are therefore a little surprised by the suggestion that we were advised by DVLA that we should simply proceed regardless. The requirements for registered suppliers exist for a reason, and we have a legal obligation to follow them.
Different suppliers may choose to interpret or request documentation differently, but we cannot comment on another company’s processes. Our responsibility is to ensure we remain compliant with the regulations we are required to operate under.
We certainly were not trying to make things difficult, and our intention was simply to ensure the correct documentation was provided before proceeding.
Quick Plates
Resposta da Quick Plates
Thank you for your review, Seyi.
We appreciate you taking the time to leave feedback and are pleased we could provide a quick response. We always aim to assist our customers as promptly as possible.
Quick Plates
Hassle free!
Easy to find on searching, easy to follow instructions. No hassle involved, perfect!
13 de maio de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you for your review, Wendy.
We really appreciate your feedback. We’ve worked hard to make the process as straightforward as possible, from finding the right plates through to placing an order, so it’s great to hear everything felt easy and hassle free.
Thank you for choosing Quick Plates.
Quick Plates
Very fast and straight forward .
Very fast and straight forward .. uploaded by photo a picture of my driving licence and a picture of the log book of my vehicle.. all done and dusted.. plate dispatched within a couple of hours at most.. would recommend this company.
13 de maio de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you for your review, Rob.
We really appreciate you taking the time to share your experience. It’s great to hear everything was quick and straightforward, and that uploading your documents and completing the process was nice and simple.
We always aim to process verified orders as quickly as possible, so we’re pleased your plates were manufactured and dispatched within just a couple of hours.
Thank you for the recommendation and for choosing Quick Plates.
No plate received
Placed an order over a month ago, the plate was delivered to the wrong address via Royal Mail. I have repeatedly sent email asking “what is happening “ been told to wait for Royal Mail” I’m constantly asking for updates, but no further getting this resolved. I’ve paid for a product I didn’t receive… disappointing in this service. I’ve now asked for a refund or a replacement.. waiting to hear back.
29 de março de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you for your review, Brad.
We’re sorry to hear you feel disappointed with the experience.
We can confirm this matter has already been raised with Royal Mail and is currently being investigated. According to the tracking information available, the item shows as having been delivered to the delivery address provided on the order, which is why Royal Mail’s investigation process is required before any conclusions can be reached.
We understand this is frustrating, particularly when you are waiting for an order, and we appreciate your patience while we work through the matter. We have remained in contact throughout and will continue assisting until a resolution is reached.
Quick Plates
Quick process to order and easy to use…
Quick process to order and easy to use website. dispatched within an hour great customer service
7 de maio de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you for your review, Jennifer.
We’re delighted to hear you found the ordering process quick and the website easy to use. We’ve worked hard to make the process as straightforward as possible, so it’s great to hear that reflected in your experience.
We’re also pleased your order was dispatched within an hour and that our customer service team could help along the way.
Thank you for choosing Quick Plates.
Placed an order and was told after…
Placed an order and was told after payment that documentation was required. Was not at home and needed the plates next day so cancelled my order. I was offered a refund but they want to take a £6 admin fee!
When I questioned the admin fee as it was not in the terms, they decided I could no longer have any refund as I was ‘escalating the matter unnecessarily’ 🤣
According to their own website and blogs, no goods have yet been produced, as they have not received or approved any documentation.
They want to keep my money for producing….nothing.
Seems their business model is built around trapping people and keeping their money. Avoid at all costs.
1 de maio de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you for your review, Daniel.
We are sorry to hear you feel this way, however several points in your review do require clarification.
As a DVLA registered number plate supplier, we are legally required to verify proof of identity and entitlement before manufacturing any registration plates. This is not a Quick Plates policy and applies regardless of delivery speed selected.
Documentation requirements are explained during the ordering process and are also referenced throughout our website. Orders requiring next working day delivery are routinely dispatched and delivered the following day when documentation is submitted and approved before the stated cut-off times.
Regarding the refund request, no suggestion was ever made that money was being retained for “producing nothing”. Administrative costs can arise from processing, payment handling and order administration. We also note that a full refund was initially offered as a gesture of goodwill before the matter escalated.
We always aim to assist customers and resolve concerns fairly, and we are disappointed to see your experience described in this way.
Quick Plates
Terrible service
Terrible service. I made an error by mistyping the correct reg. They have taken my money and produced the plate but will not send me them as I have the v5c for xfu and not ufx. A mistake. But I haven't received the product or the refund. Melanie would not issue a refund due to plates being produced but surely its illegal to produce plates without the correct documentaion
22 de abril de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you for your review.
We are sorry you were disappointed with your experience, however some clarification is needed.
The issue here was not with your entitlement to the registration, but with the registration entered during the order process differing from the documentation supplied. Unfortunately, where the registration on the order and the registration on the supporting documents do not match, we are unable to proceed further without clarification.
You mention that plates were “produced illegally without the correct documentation”. This is not correct. The documentation issue was specifically identified because our verification process checks for mismatches before release. Had we simply ignored discrepancies, that would have been the concern.
We fully appreciate that typing errors happen and understand these mistakes can be frustrating. However, where customised products have already entered production, this can affect what options are available regarding amendments or refunds.
We are sorry that this resulted in frustration and appreciate your feedback.
Quick Plates
Slow refund process with high…
Slow refund process with high cancellation charges - non existent customer service as unable to actually talk to someone.
Would not recommend dealing with this company at all.
2 de maio de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you for your review, William.
We are sorry to hear that you were unhappy with your experience.
We would, however, like to clarify that refund and cancellation requests are handled in line with our published terms and conditions, which are available prior to purchase. Processing times can vary depending on payment provider procedures and the stage an order has reached at the point cancellation is requested.
We are also sorry you felt customer service was lacking. While we primarily operate through written support channels, this allows us to keep an accurate record of communications and provide responses in the order they are received.
We always aim to assist customers fairly and appreciate all feedback, whether positive or negative.
Quick Plates
Anything but Quick
Anything but Quick. Gave my documents and paid for it and took them forever
1 de maio de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you for your review.
We are sorry to hear you were disappointed with the speed of your order.
Quick Plates is designed around fast turnaround times, and verified orders are regularly manufactured and dispatched very quickly. However, delays can unfortunately occur where documentation submitted does not meet requirements, additional information is needed, or the required process has not been fully completed.
As a DVLA registered supplier, we are required to carry out verification checks before any number plates can be produced, and while we always process orders as quickly as possible, we are also reliant on the correct documentation and process being followed to keep orders moving smoothly.
We appreciate your feedback and are sorry your experience did not reflect the service we aim to provide.
Quick Plates
Not the best
Ordering my replacement plate could not be easier.clear steps to follow and everything worked well.
Ordered it over the weekend end, and it was cleared and supposedly dispatched on the Monday afternoon on Parcel Force 48.
Then it went pear shaped. Parcel Force say they are expecting it. Quick plates say it’s dispatched.
Tried contacting Quick Plates through their own site, but no correspondence.
25 de abril de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you for your review, David.
We appreciate your comments and are pleased to hear that you found the ordering process straightforward and easy to follow.
We are sorry, however, that your experience afterwards did not meet expectations. Once orders leave us and enter the courier network, we unfortunately become reliant on third-party tracking systems updating correctly. It is not unusual for an item to be physically dispatched while tracking continues to show that the courier is still awaiting the parcel, particularly during the initial scanning stages.
We are also sorry if you felt you did not receive a response from us. We do actively monitor customer communications and always aim to respond as quickly as possible.
We appreciate your feedback and are sorry that what started as a smooth ordering experience was overshadowed by delivery and tracking concerns.
Quick Plates
Avoid at all costs
Bought a number plate weeks ago and still haven't received it. Emailed customer service last week and still awaiting a response. Dreadful service and a waste of money!
28 de março de 2026
Opinião espontânea
Resposta da Quick Plates
We are sorry to read this, Jacob.
We have not received any unanswered email from you in our system, so it is possible our previous correspondence has gone into your junk or spam folder, or that your message has not reached us successfully.
Please check your spam/junk folders and, if needed, contact us again with your order number so we can look into this promptly for you. We are always happy to assist and resolve any genuine issue as quickly as possible.
Easy order fast delivery will refer to…
Easy order fast delivery will refer to customers, good communication, quality product.
27 de abril de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you for your review, Clive.
We’re delighted to hear you found the ordering process easy and the delivery fast. Good communication, quality products, and straightforward service are exactly what we aim to provide.
We really appreciate your recommendation and thank you for choosing Quick Plates.
The fact I had made errors in my…
The fact I had made errors in my dispatch of proofs, and how quickly it was sorted.
Bill Sheppard
27 de abril de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you for your review, Mr Sheppard.
Mistakes with proofs can happen, and when they do we always aim to get things resolved quickly and smoothly so your order stays on track. We’re pleased we were able to sort everything promptly for you.
Thank you again for choosing Quick Plates — we appreciate your custom.
Be extremely careful if you decide to…
Be extremely careful if you decide to use this company.
They will take your money and only after you’ve paid do they tell you that they need documentation.
This is a very underhanded way to do business.
They always say the plates are manufactured within an hour (even on a Sunday at 4pm) so if you need to cancel you’re always too late.
They are rude and unprofessional and treat customers like dirt.
I needed to cancel an item but was told it had been made.
They sent me an email with a timeline clearly showing they were made long after I wanted to cancel.
If I could have given zero stars I would have.
Avoid avoid avoid avoid avoid avoid avoid.
Others have said they are scammers?
12 de abril de 2026
Opinião espontânea
Resposta da Quick Plates
We reject this review entirely.
The documentation requirement is clearly stated throughout the ordering process and is a legal obligation for all registered number plate suppliers. It is not something introduced “after payment”, nor is it optional. Customers purchasing road-legal plates are required to provide proof of identity and entitlement before dispatch.
Your order was processed in line with the details submitted and within our stated production timescales. Manufacturing and dispatch approval are separate stages, which has also been explained previously.
We also note that this review has been amended following ongoing legal proceedings. False and defamatory allegations such as calling a legitimate DVLA-registered supplier “scammers” are taken seriously and have already been addressed through the appropriate legal channels.
In addition, your correspondence to us included threatening and abusive language towards staff, which is entirely unacceptable and has been retained as part of the evidential record.
We remain confident that our records, correspondence, and compliance procedures fully support our position.
Satisfaction
The fact that the company are registered with the DVLA and that I'm not dealing with a rogue organisation .
23 de abril de 2026
Opinião espontânea
Resposta da Quick Plates
Thank you for your review, David.
We appreciate you recognising the importance of using a properly registered supplier. Being registered with the DVLA means customers can order with confidence, knowing they are dealing with a legitimate business that follows the required regulations and standards — exactly as it should be.
We’re pleased you were satisfied with your experience and thank you for choosing Quick Plates.
Resposta da Quick Plates
Hi Oliver,
Short, sweet and exactly what we aim for.
Glad you found the process easy and good value — that’s how it should be. Appreciate you taking the time to leave the review.
If you ever need anything again, we’ve got you covered.
Cheers,
Quick Plates
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