Radisson Blu Opiniões 292

We stayed at Radisson Blu Malo-les-Bains on 3 April 2026.

After checkout, we were charged for an alleged missing pillow. We have consistently disputed this claim, and no evidence has been provided to demonstrate that any item was taken by us or any member of our party.

We fully engaged with the hotel at the time, including follow-up calls and written communication, and the matter was escalated through customer care and legal channels within the Radisson group.

Despite this, the charge has been upheld based on internal inspection procedures and pre-authorisation, rather than any verified or independently substantiated evidence of liability.

We also raised concerns regarding how responsibility was attributed within a group booking and the lack of clear explanation regarding the allocation of the charge.

The experience has left us disappointed, particularly given the distress caused to members of our party, including an elderly family member, during what should have been a straightforward checkout process.

We are now pursuing external review of this matter.

We would encourage the hotel and brand to review how post-stay charges are evidenced and communicated to guests to ensure fairness and transparency.

I'm staying at the Radisson Blu Iveria, in Tbilisi.
The staff have been extremely helpful and kind and very professional, with good service.
I felt welcomed and really taken care of.

Skuffet over Radisson Amager

Køber desværre en overnatning som falder sammen med en julefrokost... Det giver en del larm og vi får ikke sovet overhovedet... træls:-( men manden i receptionen giver os en erstatningsovernatning, i form af nogle point..
Da vi så vil indløse den nye overnatning, har vores "tilgodebevis" en værdi af 150-200 kr! Tænker da det må være en fejl..... men efter en samtale i tlf. med en manager, får jeg at vide det er bare ærgerligt... og det på trods at jeg har en mail som dokumenterer hvad vi var blevet lovet... hun spiller nærmest lidt dum i telefonen og VIL IKKE imøde komme mig..
syntes det er trist man er så arrogant, når man operere i et servicefag...

Old Hall Street, Liverpool
Was put in a room on the 9th floor where it seemed we were under a power source with a humming constantly in the background.
If that wasn’t bad enough the water tank in the bathroom was constantly running but we could close the door on this.

Had a great time at Radisson Blu, Glasgow. Thanks to Dawn for looking after us so wel throughout the evening.

We stayed in Radisdon blu plaza in Oslo. Fantastic stay. We loved the hotel from the moment we arrived. Staff where great, very informative and patient, very welcoming. Room great, clean and comfortable. The view of Oslo city from the terrace is breath taking. Food good, lobby comfortable. Can not fault anything really. When we come back next year skiing, we will want to stay here again. I recommend.

Hôtel ne correspondant pas à un niveau 4 étoiles en termes de prestations.
Nous avons dû changer de chambre à quatre reprises.(mobilier vétuste, chambre sale, nuisance selon exposition coté route, ventilation qui claque dans les murs).
L’hôtel est situé sur une grande artère très bruyante et polluée, dans un environnement peu agréable.
Le quartier ne permet pas de se déplacer à pied sereinement, en particulier en voyageant entre femmes.
Tous les déplacements ont dû se faire en taxi via la conciergerie, avec des frais supplémentaires importants.
L’emplacement de cet hôtel a fortement dégradé la qualité de notre séjour.

Radisson Blu South Kensington
Room 219.
The toilet seat broke off twice. The hot water takes 10 minutes to reach the sink. The water when arrives is yellow. The tiles on the bathroom floor are loose. The toilet is positioned in a narrow alcove in the bathroom and if your waist is bigger than 40inchs you'll be stuck for life. The toilet roll is on the opposite wall positioned 1 meter away. The air conditioning inside the room belongs to the dinosaurs. The noise from the ventilation units outside the room was louder than the units inside the room.

Nevertheless, the receptionist was smiling, sincere and immediately promised a £100 refund within 3 working days. That never happened! If this is what it has come to around Gloucester Rd then let them sit on their own toilets and pray for paper!

Terrible when compated to Radissons usual standards and broken promises.

Die Mitarbeiter vom Hotel sind das letzte. Mobbing zu den Azubis, Azubis werden wie das letzte behandelt. Man sollte den Laden zu machen. Bei der IHK ist der Drecksverein schon gemeldet.

I stayed at the Radisson Blu Stansted Airport on December 16th. While handing over my passport at reception, my jacket got stuck to a sticky substance on the counter and tore. The staff acknowledged the issue and took photos.
However, the aftermath has been unacceptable:
• Unprofessional Staff: At the time of the incident, I had to witness a female staff member scolding a male colleague. It was unprofessional and made the atmosphere very uncomfortable.
• Endless Stalling: It has been a month. The manager keeps making excuses—first Christmas, then New Year. I reply to emails immediately, but they take weeks to get back to me, or I get "on holiday" auto-replies. I am being victimized by their lack of responsibility.
• Compensation Standards: I will not accept a lower-quality replacement. I expect either the exact same jacket or the full monetary compensation to purchase it myself. I will not settle for anything less than the quality of my original jacket.
• Payment Harassment: While they are delaying my compensation, they keep sending me emails claiming I haven't paid for my stay. I have provided screenshots, card info, and bank statements multiple times. It is disorganized and feels like a scam.
Stop the excuses and resolve this immediately. Winter is almost over, and I am still waiting for you to fix the damage you caused to my personal belongings.

So naja, mit viel Überwindung gabe ich hier jetzt hier eine drei.
Zu den positiven:
Die Kinder hatten viel Spaß. Die Sauna war ganz gut. Es ist in der Nähe von Disneyland ( Total über bewertet, Efertling in Holand für die Hälfte vom Preis doppelt so gut.

Zu den Mängeln: Die Technik ist Mangelhaft, eigentlich funktioniert das meiste nicht. Ich will jetzt nicht in die Details, das Hotel ist dringend Renovierungs bedürftig. Kein Vergleich mit der Türkei oder ehrliches. Das Essen ist leider nicht gut! Alles fasziniert, wenn es unbedingt in der Nähe von Disneyland sein muss, na dann !!!

My wife and I enjoyed our afternoon tea experience at "The Grahamston" within the Rad Blu on Argyle Street, Glasgow. What really made the experience was the attention of our server, a colleague called Supriya who went out of her way to make sure we had a great time. Radisson Blu - you need more people like her.

We booked to stay in the Mercer Street Hotel in London on Seven Dials. The location is fantastic, right on the door step of a vast array of boutique shops, restaurants and theatres - and within easy walking distance of Covent Garden, Leicester Square and Soho. The welcome from Gil at reception and Ed, the concierge was friendly and helpful. The room (a junior suite) was a good size with a great view over the Christmas lights on Seven Dials. The only drawback was a lukewarm shower which we told Ed about. Apparently the hotel is undergoing a full reburishment starting on the seventh floor and working downwards. We would definitely come back.

On Tuesday, 9th December my wife and I stayed overnight at your Manchester Airport Hotel. Including drinks, meals and accommodation we spent over £400-00.

To my astonishment I have now received a Parking Charge Notice asking me to pay either £60-00 or £100-00 for stopping outside your hotel for 5 minutes whilst I unloaded my luggage.

I want that fee waived or to receive a refund of that amount.

If you are not allowed to stop outside the hotel how are you expected to drop your bags off?

This charge is totally unreasonable and if you do not agree to waive it or offer me a refund I will seek recompense through the Courts.

My wife and I are travelling to Birmingham tomorrow and staying overnight at your Radisson Blu Hotel there. If I do not receive satisfaction with this enquiry it will be the last time that we stay in any hotels in your chain.

Vi boede 4 nætter på hotel Radisson Blu Scandinavia på Amager Boulevard i København. Vi havde vores bil med til hovedstaden, og den blev derfor parkeret på p-pladsen foran hotellet i knap 4 døgn - dog med en enkelt undtagelse hvor vi kørte ind til centrum i nogle få timer en af dagene.
Vi fik et regulært chok, da vi fik regningen for bare “parkerings-opholdet”: ca. 2.800 kroner!
Det er jo helt hen i vejret, at man skal betale et så stort beløb for blot at parkere sin bil. Når man bor på dette hotel, så har man nemlig ikke andre muligheder end at benytte p-pladsen foran hotellet.
Så derfor er mit råd til andre: drop hotel Radisson Blu Scandinavia på Amager Boulevard og find et andet hotel. Du bliver “plukket” økonomisk, hvis du har din bil med. Og det er for mig ligegyldigt, at hotellet “forsvarer” sig med, at det ikke er deres parkerings-plads.
==========
Parkerings-prisen pr. døgn: 195 kroner!
Ja - du læste rigtigt.
For det var nemlig døgn-prisen i marts 2022 for vores parkering foran hotellet, da vi dengang boede 3 nætter på hotel Radisson Blu Scandinavia på Amager Boulevard.
Det er jo ganske enkelt himmelråbende og slet og ret uanstændigt, at parkerings-betalingen er steget med flere hundrede procent siden 2022.
Efter vores opfattelse er det en service-forringelse uden lige og en hån mod hotellets gæster.

Torben O. Andersen

Radisson Blu - Bristol city centre 1 night stay with upgrade to a city view room (I.e higher floor)
After checking in online and paying, we arrived to be told initially that we had not paid (emailed invoice shown as proof). It was then disputed that we had not paid for the upgrade. Again the emailed invoice stated the full amount had been paid; apparently their system did not show the full amount had been paid. It was suggested that we pay a deposit to cover the missing amount. Both invoice and bank transaction were provided as proof of payment so we refused to pay again for the upgrade. Eventually given a room key BUT on checking the bank 10 minutes later a further £10 was charged against our card without authorisation. We went straight back down to reception and demanded to see a manager. Told that the manager was in a meeting so I refused to leave the reception area until they were available. Within 2 minutes a member of staff showed up and was apologetic but said it would be 2 - 3 days to get a refund. This certainly has nailed down the fact I will never book with them again.

No customer service, rude and dishonest staff.

For our recent trip to London, we booked a "Premium room" at the Radisson Blu South Kensington location. Our room was pretty run down and some of the furniture was old and seemed worn out. The room was otherwise clean and OK. The location was our draw as we planned to visit several sights in the area. Unfortunately, the room in question had no plugs near the bead for CPAP equipment. We asked about these moments after checking out our room and was told, that’s just how some rooms are. We informed the staff that we have CPAP medical devices and needed power for them to sleep properly. I asked for an extension cord and they said they would look for one. A while later I went back down and they had found and old beat up power strip. Back in our room two of the plugs did not work at all, and the other two caused sparking and shorts inside the power strip housing. I immediately unplugged it and took it to the hotel staff and informed them it was defective and a fire hazard to the hotel. I was told that was all they had and they offered no other options or suggestions. We asked if there was another ‘Premium room” available that we could switch to and look at for outlets. They said yes, but it would cost more. After viewing the rooms and picking one that would work, we asked how much the change would impact our reservation and were informed that it would be an additional 100 pounds. This was frustrating but it seemed our only option to get the power plugs we needed, so we agreed. Later, after we had moved rooms, they told us that it was not 100 pounds, but 100 pounds per night. Now we feel really taken advantage of and lied to for bait and switch tactics to fleece travelers out of much more money for the room for the two nights we were staying. If we were going to pay that much for a room, we would have picked a more upscale hotel. The one good thing was the breakfast buffet we paid for was quite good.

Choosing this hotel, you are taking pot luck on if you get a good updated room or a bad run-down room with stained carpet for the same price. If you run into any issues, they will blame you and say was your responsibility to investigate further. If you have to use any medical devices to sleep, go elsewhere or expect to run into hidden charges added to have the privilege of more power outlets.
Update: we have asked the hotel about the unfortunate series of events. They have failed to offer anything other than “apologies for the inconvenience”. They ask for another opportunity to improve the experience, however unless they offer something a bit more tangible, I no longer trust them and will look elsewhere. There are several well rated hotels in the area to choose from.

Vill berömma Daniel som arbetar på frukosten på RadissonBlue på Vasagatan.
Trevlig,glad och hjälpsam!
Bra helg på hotellet