Radley London - MansfieldOpiniões 

32
TrustScore: 4.5 em 5

4,4

Radley, Unit 34, East Midlands Designer Outlet, South Normanton, Mansfield, DE55 2JW Mansfield, GB


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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Love the bag. Just as described, really lovely bag suitable for my needs. Ordered the large. Delivery not so good. The size of the box the bag was in was too big for DPD locker. Delivery driver left... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My mum and I had a lovely experience at the Radley London store, East Midlands designer outlet. Amanda and Michelle provided excellent customer service from the moment we walked in, they were poli... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been into your Mansfield branch today. Store was clean and tidy. But the main reason I'm writing this review is because your staff are one of the nicest, kindest and helpful ive come across and its... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Always have a great choice of items in the outlet shop brought some lovely items for Christmas at a great discount thanks very happy

A empresa respondeu


Informações sobre a empresa

  1. Loja de malas e bolsas
  2. Loja de malas
  3. Loja de acessórios de moda
  4. Loja de artigos de cabedal
  5. Grossista de artigos de cabedal

Escrito pela empresa

For luxury leather handbags there’s only one place to shop and that’s the Radley Mansfield store, located inside the East Midlands Designer Outlet. Based on Mansfield Road, the Radley store stocks all of the latest Radley designs and newest collections, from purses to handbags and accessories all featuring the iconic Radley Scottish Terrier logo. As a longstanding British brand with a history of producing high quality leather goods, Radley is the perfect place to shop for designer leather bags in Mansfield. Treat yourself to something special like a sleek clutch bag for evenings, or take a look at the chic structured tote bags, the most luxurious and practical way to carry all your essentials around in style. The Radley Mansfield Store is the one stop shop for handbags in Mansfield, whether you’re looking to spoil a loved one or treat yourself to something special.

Our promise

Escrito pela empresa

We are commited to our customers and our teams
We’re passionate about great customer service, and creating a warm, welcoming atmosphere for colleagues and customers alike. As part of our Retail Excellence program, we ensure our store teams have in place the tools they need to do the best job possible. As well as a culture of learning, development, collaboration and recognition. Creating a great place to shop, and to work.

Price Match Promise

Price matching is available for John Lewis and House and Fraser.

We aim to provide the best value and service to our customers. So, if you find a product at a better price than on Radley.co.uk we have a price match offer in place to help you get the best offer from us. (subject to stock availability)

For more details, please visit https://www.radley.co.uk/help/price-match-promise

Informações de contacto

  • Radley, Unit 34, East Midlands Designer Outlet, South Normanton, Mansfield, DE55 2JW, Mansfield, Reino Unido

  • 01773 860 963
Promotion box for Radley London - Mansfield

Shop our New Collection.

The latest arrivals from our London Design Studio.

4,4

Excelente

TrustScore: 4.5 em 5

32 opiniões

5 estrelas
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3 estrelas
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1 estrela

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4,4

Todas as opiniões

(32)

1884 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Love the bag

Love the bag. Just as described, really lovely bag suitable for my needs. Ordered the large.
Delivery not so good. The size of the box the bag was in was too big for DPD locker. Delivery driver left it in the shop no one notified me that it had been delivered no QR code. After contact Radley by email, no luck. Do went to the shop, did my own inquiry. They had the parcel thank goodness.

11 de junho de 2026
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

We are delighted to hear you love the bag and that it suits your needs perfectly.

We truly regret the inconvenience you experienced with the delivery to the DPD locker and the subsequent lack of notification.

We are actively looking into our delivery processes to prevent similar issues from occurring in the future and to ensure a smoother experience for all our customers.

Classificada 5 em 5 estrelas

Always have a great choice of items in…

Always have a great choice of items in the outlet shop brought some lovely items for Christmas at a great discount thanks very happy

9 de junho de 2026
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

We're so glad you found lovely Christmas items at a great discount!

We appreciate your kind words and positive feedback.💖

Classificada 5 em 5 estrelas

Brilliant customer service

Barbara was amazing at helping me choose some new some glasses, very informative and has a warm friendly personality so I felt comfortable asking her for advice

1 de maio de 2026
Opinião espontânea
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

Thank you for the lovely feedback, we are so glad to hear our Store were able to help 🩷

Classificada 5 em 5 estrelas

My mum and I had a lovely experience at…

My mum and I had a lovely experience at the Radley London store, East Midlands designer outlet. Amanda and Michelle provided excellent customer service from the moment we walked in, they were polite, friendly, and very welcoming.

They took the time to help us find the perfect bag for my mum, and Amanda even went the extra mile by checking options online on her tablet to make sure we found exactly what we were looking for. Their kindness really stood out, which made the experience even more special.

Truly lovely ladies. Thank you both!

23 de abril de 2026
Opinião espontânea
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

Thank you very much for taking the time to share your feedback it truly means a lot to us. Our store team will be delighted to hear your kind words.

We’re especially pleased that Michelle and Amanda were able to help you find the perfect bag for your mum. We hope she enjoys her new bag 😊

Classificada 5 em 5 estrelas

Excellent customer service

Been into your Mansfield branch today. Store was clean and tidy. But the main reason I'm writing this review is because your staff are one of the nicest, kindest and helpful ive come across and its not a one off i go in there regular. Im not referring to one particular person, they ALL give great customer service. They are a credit to the name Radley. Peta Robinson

26 de novembro de 2025
Opinião espontânea
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

Your feedback is super important to us, thank you for leaving us a review.
We are so pleased you had a positive experience with us, and we hope to see you again soon! 💕

Classificada 5 em 5 estrelas

Liza was incredible well knowledged and…

Liza was incredible well knowledged and was a delite to speak to :) she went over and above for us, liza is a credit to the store ❤️

2 de novembro de 2025
Opinião espontânea
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

Thank you for a lovely review, the store and Liza will be delighted to hear your lovely feedback 😍

Classificada 5 em 5 estrelas

I had such a wonderful experience in…

I had such a wonderful experience in the Radley store MacArthur glen at junction 28. I had broken my favourite watch and the lovely ladies in this store hunted high and low to find me the same watch to purchase as a replacement. Thankyou so much-I am so pleased with my purchased replacement!

10 de abril de 2025
Opinião espontânea
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

Thank you for sharing your kind words, our store will be delighted to hear your lovely comments.

We are so glad you were able to find a replacement watch, we do hope you enjoy using your new watch 🩷

Classificada 2 em 5 estrelas

My daughter bought me a lovely Radley…

My daughter bought me a lovely Radley bag and a gift set for Mother’s Day. I love Radley products but was so dissatisfied with the gift set. It was personalised, it should say Mother Goose but actually says Mother Goos.
Whoever personalised it needs telling. 🥺

30 de março de 2025
Opinião espontânea
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

Hello, please may you contact us so we can discuss this further at: customercare@radley.co.uk

Classificada 5 em 5 estrelas

Went into radley shop yesterday and the…

Went into radley shop yesterday and the lady that served me was lovely and friendly, thank you for the dog tag that matched my bag xx

12 de março de 2025
Opinião espontânea
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

We're so glad to hear you had a positive shopping experience in our Mansfield shop 😊 We hope to welcome you back again, soon 🐾

Classificada 1 em 5 estrelas

'A perfect handbag?'

I purchased a 'Drapers Road' handbag 110204 on Friday 21.2.25. I returned it for a replacement the next day as it had and indentation near the strap, and one strap was badly creased. It was exchanged next day at East Mids Designer Outlet. Unfortunately when I got the replacement home and removed the packaging this has the same fault. It is caused by a barcode tag, the knot marks the leather and ruins the bag. At the moment I am waiting to see if I can get a replacement that is not faulty. All I want is a perfect bag, with no damage, it is a reasonable request, so I am waiting for 'Barbara' to get back to me, as I love this design.
Edit:26.2.25, Barbara has thankfully found me a bag that arrived in a new delivery, and it looks like third time lucky 👍

21 de fevereiro de 2025
Opinião espontânea
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

Hello, we understand your frustration with receiving a faulty We appreciate your patience as you wait for a resolution. We hope you'll be happy with the outcome.

Once again, we do apologise for the inconvenience caused.

Classificada 5 em 5 estrelas

Such a wonderful team

Such a wonderful team at the junction 28 Mcarthur Glen store, mansfield

So helpful and kind even in the madness of black Friday

A pleasure to purchase two handbags today from you all

29 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Libby was amazing

Libby was amazing! So friendly, helpful and knowledgeable. A credit to the business. Deserves a pay rise!

15 de novembro de 2024
Opinião espontânea
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

Thank you for taking the time and leaving us a review.

We are so glad to hear Kelly was able to help 😊

Classificada 5 em 5 estrelas

Fantastic service from Radley

My hubby bought me a bag from Radley at Gretna Green in February as we were up there for a friend wedding anniversary the bad frayed quite a lot on the handles and the leather at the top of the bag cracked. We went into Radley in McAurthur Glen just off J28 of the M1 which is the one close to where we live to look for a bag for Christmas. I showed them the bag and after confirming where I bought it swapped it for a new one in the shop. I was not expecting that at all just thought they ought to know the bag had frayed - so this is to say a massive thank you to Angela & Liza for a brilliant service and for being super helpful. Customer service above & beyond and to Gretna green branch for confirming everything x

17 de setembro de 2024
Opinião espontânea
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

Wow! We are very happy to hear that!😊 Stay assure that we will pass it on to our colleagues.

Classificada 5 em 5 estrelas

Great experience!

My mum and I visited the store today and were served by Angela who was wonderful. She was so friendly, helpful and knowledgeable. We had a great experience and such a lovely chat about all things handbags and knitting!

29 de junho de 2024
Opinião espontânea
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

Hello, thank you for taking your time to leave feedback ☺ We will ensure your review is passed over to our Mansfield store ☺💕

Classificada 5 em 5 estrelas

Lovely time at the East Midlands store

Lovely time at the East Midlands store. Angela the store manager had exceptional charisma and we came back a second time that day to shop some more. Amy and Julie were also so welcoming and helpful and all staff went above and beyond. First time ever buying Radley and bought 3 bags and 3 purses. Excited to shop here again! xxx

8 de março de 2024
Opinião espontânea
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

Very lovey to read this thank you for your feedback, we're very pleased you enjoyed shopping with us 🥰

Classificada 5 em 5 estrelas

Radley store, Mc cartha Glen

Went into the Radley store, to be greeted by Angela with such a warm and friendly attitude. She was so bubbly and refreshing and did everything within her power to make us feel valued as customers.
Julie and Amy were great also ,
Julie helped find me a keyring for the new bag and Amy used the machine to put my name on the tag . Was very impressed with the service my daughter and I had received and we will definitely be back again. Thank you all so much for the service we got, really appreciate it.

8 de março de 2024
Opinião espontânea
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

Thank you for your lovely feedback, we're very pleased you enjoyed your shopping experience with us 😊

Classificada 5 em 5 estrelas

Amazing products

Amazing products! Mansfield branch could not do enough for you and had some fabulous deals!

9 de janeiro de 2024
logótipo da Radley London - Mansfield

Resposta da Radley London - Mansfield

This is great to read. Thank you 😍

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