Rainbow Tours Opiniões 

500
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Another great trip organised by Rainbow Tours. We wanted to add a safari onto a visit to see friends in Kenya. Kirsty knew of a wonderful luxury small tented camp that was exactly what we wanted. Serv... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

When researching our trip we were really well supported in our decision making-Craig really took the time to listen to what we wanted. The online system after booking was useful to make sure we... Ver mais

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Classificada 5 em 5 estrelas

Previously went on safari two years ago and didn’t think we would do it again. So glad we did Craig arranged another brilliant trip. Can’t recommend Rainbow enough also the team on the ground are marv... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Malawi is a stunning safari spot. All the camps & lodges we stayed in run by Robin Pope Safaris were wonderfully run & in exquisite sites. The wildlife seen was mega - lions, giraffe, cheetah, hippos,... Ver mais

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Informações sobre a empresa

  1. Operador turístico

Escrito pela empresa

Do you dream of meeting lemurs on a Madagascar family adventure or seeking out endangered jaguar in South America? Or perhaps you want a combination of safari and beach? Rainbow can curate tailor-made tours that are as individual as you. With the best advice and expert guides, Rainbow will show you the world through unique, authentic experiences in a responsible and sustainable way.

Rainbow Tours

Escrito pela empresa

Africa Holidays
Madagascar Holidays
Latin America Holidays

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

500 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(500)

80 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent trip

We have just returned from an excellent two week holiday travelling around Costa Rica. Rainbow Tours took on board what we were looking for in our holiday and put together a draft itinerary for discussion. They were proactive in communicating with us to finalise hotel options and excursions and all documentation was received in a timely manner.

Once in Costa Rica, multiple transfers and internal flights ran like clockwork with the local operator being helpful, efficient and friendly. All hotels were just what we were looking for and the recommended excursions were great.

All in all we had a wonderful holiday and we would certainly recommend Rainbow Tours.

Paul & Cathy

9 de janeiro de 2025
Classificada 5 em 5 estrelas

Excellent service

Excellent service, an amazing trip to Kenya with many flights and pick ups. We wouldn’t hesitate to recommend Rainbow.

6 de janeiro de 2025
Opinião espontânea
logótipo da Rainbow Tours

Resposta da Rainbow Tours

Dear Helen,
Thank you for sharing such a positive review of your trip to Kenya. We very much appreciate your recommendation and hope to see you again on a future Rainbow holiday.
Best wishes,
Gemma - Customer Resolutions

Classificada 5 em 5 estrelas

Uganda trip with Rainbow Outstanding.

Our trip with Rainbow to Uganda was quite simply outstanding. Craig's detailed knowledge and passion for the country (lived and worked there for a few years) were matched to our requirements and budget with meticulous attentiveness and detail. Rainbow used a great local company, Nkurungu Safaris. The main focus was on gorilla trekking in Bwindi Forest, with added activities including hiking a volcano, canoeing, bird watching and a more traditional safari experience at Murchison Falls. We've travelled extensively in Africa over many years and the wildlife and landscape experiences on this trip were right up there with the best Africa has to offer. The lodges we chose were not luxury but very comfortable with excellent food. Across all lodges, staff were excellent, attentive and always so friendly and smiling. Our driver / guide was great company, very knowledgeable, very tuned into our wants and needs, always on time, anticipated and smoothed any problems out. Exceeded our expectations by some way. Only negative point was we under-estimated the cash we needed for the numerous guides, rangers and trackers involved in the various activities booked as part of the trip.

1 de dezembro de 2024
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Resposta da Rainbow Tours

Dear Antony,
Thank you for sending us such a detailed and positive review of your recent Rainbow holiday to Uganda. I'm so pleased to hear the trip exceeded expectations. We very much appreciate your custom and we hope to have the opportunity to look after your travel plans again in the future.
Best Wishes,
Gemma - Customer Resolutions

Classificada 5 em 5 estrelas

Excellent tour with great service.

We were very impressed with Rainbow Tours. They organised a fantastic private trip to Colombia and Panama for us. Jack Brooker was very responsive to our requirements and he was very knowledgeable and enthusiastic throughout. We really enjoyed the tour with lovely hotels in great locations. The guides were fantastic - well informed and enthusiastic in each location with some great recommendations for local restaurants.

7 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Rainbow tours are excellent at what…

Rainbow tours are excellent at what they do as their consultants know their countries inside out. All the hotelsI stayed in were interesting and different particularly! All the guides knew their areas well and could answer any questions! Just a fantastic travel experience

16 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent trip to South Anerica

An excellent trip in a fabulous part of the world. Jack's knowledge and advice was first class and he helped us to arrange everything we wanted. Would not hesitate to use Rainbow Tours again.

9 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful and unique Saint Helena.

Thanks to Shelley from Rainbow Tours and Aaron from Aaron’s Adventure Tours we had the most amazing time in Saint Helena. The process was flawless which made the experience even better.

9 de novembro de 2024
Opinião espontânea
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Resposta da Rainbow Tours

Thank you so much for taking the time to share your feedback. It's a pleasure to read your review and to know that the itinerary Shelley created for you was thoroughly enjoyed.
Best wishes,
Gemma - Customer Resolutions

Classificada 4 em 5 estrelas

A trip to Brazil…

We are just back from a trip to Brazil and overall, it was amazing! This was a tailor made trip to celebrate our 30th wedding anniversary so we wanted to be sure it went well. Prior to the trip we only had an itinerary, a booking reference, a list of flight details and a Rainbow contact number. To be honest, we were slightly nervous about getting on a plane to Brazil with no vouchers or named contacts etc and hoping that we would be met at the other end. But, everything went very smoothly. The hotels were good and the guides were excellent. On one of the internal flights, one of our suitcases did not arrive but everyone was helpful and we managed to get it back the following day (the contents were intact, although the case itself was broken). Our return to UK was delayed due to bad weather, and it was chaotic at the airport but we got back a day late with our luggage, tired but ok. A slight negative of the trip was that the water levels in the Amazon are extremely low which meant that when staying at the Amazon lodge, it was necessary to climb many steps to access the lodge from the boat. This was a big problem for my husband and meant that he did not manage all of the planned activities. Had we known about the steps, we might have changed the itinerary. Apart from this, it was very good.

22 de outubro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

We are put off travelling

The company was good and we thought honest as made it clear about some of the potential downsides of the basic accommodation - these were not an issue. But more information should have been shared about it to help us make an informed choice - there were many other downsides we didn't realise. It's put us off travelling to be honest. Still recovering from diarrhea likely caused by improper food handling.

1 de novembro de 2024
Opinião espontânea
logótipo da Rainbow Tours

Resposta da Rainbow Tours

Dear Michaela,
I am so sorry to hear that you had this upsetting experience and have been unwell. We will be reaching out to your directly to understand more thoroughly what happened and understand your experience. Thank you for giving us the opportunity to handle your feedback.
With kind regards,
Gemma - Customer Resolutions

Classificada 5 em 5 estrelas

Costa Rica - excellent itinerary

Just back from an amazing trip to Costa Rica with an excellent itinerary arranged by Jake at Rainbow Tours. Every aspect of the trip from flights to transfers to tours and hotels were absolutely perfect for us and we loved it. Links with local agents are obviously really strong with this company and it means you get the best service. Would definitely recommend and will be hoping to book with Rainbow again in the future!

3 de novembro de 2024
Opinião espontânea
logótipo da Rainbow Tours

Resposta da Rainbow Tours

Dear Liz,
Thank you so much for taking the time to share your feedback. It's a pleasure to read your review and to know that the itinerary Jake created for you, was enjoyed so much. Thank you for sharing such a positive endorsement, we hope to see you again.
With best wishes,
Gemma - Customer Resolutions

Classificada 5 em 5 estrelas

A wonderful adventure in South America

My friend and I, both elderly women, had a wonderful trip to southern Chile and Argentina organised by Jack Brooker at Rainbow Tours. We discussed the trip over a year in advance and he was extremely helpful with all sorts of suggestions. He also chose excellent land agents for Chile and Argentina, and they were in contact with us by WhatsApp which enabled us to ask any last minute questions. This trip was not cheap, but Jack chose wonderful accommodation for us with lake views where available, devised an itinerary which was full of amazing experiences, and was available when we had niggles to be sorted out. We were not sure if going to Patagonia in October was the best time to travel as some of our arrangements were affected by high winds and rain ( and we couldn't see the penguins on Chiloe island, which according to other people amounted to just two birds!), but we also had some lovely weather when crossing the Andes by bus and boat from Puerto Varas to Bariloche, and blue skies when visiting some of South America's wonderful glaciers. The 'easy walk' excursions in Torres del Paine were at the limits of my capability, but I was accompanied by two wonderful young guides and the hotel took very good care of us. The Australis cruise was a real expedition, and challenging for us in our early 70s, and although one of our excursions was cancelled because of high winds, we were able to land on Cape Horn, which was a highlight of the trip. Anything that did go wrong was out of Rainbow Tours' control and we felt that their arrangements were excellent. This is my third trip with Rainbow Tours and they do not disappoint.

12 de outubro de 2024
Opinião espontânea
logótipo da Rainbow Tours

Resposta da Rainbow Tours

Dear Karen,
We are delighted to read your review and to know you had a great adventure. I'm pleased that the guides and hotel took very good care of you. Patagonia is a truly beautiful area of the world so I'm pleased you got to see so much during your trip.
We greatly appreciate your repeat custom and hope we have the opportunity to look after any travel plans in the future.
With best wishes,
Gemma - Customer Resolutions

Classificada 5 em 5 estrelas

Fantastic itinerary in Madagascar…

Fantastic itinerary in Madagascar ticking all the boxes with an amazing guide.

14 de outubro de 2024
Opinião espontânea
logótipo da Rainbow Tours

Resposta da Rainbow Tours

Dear Alyson,
Thank you for taking the time to send us your positive review of your recent Madagascar trip. I'm delighted to hear that it ticked all the boxes. We hope to see you on another trip soon.
With best regards
Gemma - Customer Resolutions

Classificada 5 em 5 estrelas

Well planned small group tour of an…

Well planned small group tour of an amazing country with stunning lemurs and wildlife. Fantastic informative and caring guide with us throughout the trip.
Good hotels and lodges.
Travel difficult on some roads, rural poverty and farming practices in the South made us realise how lucky we are and the need to protect the remaining forest.
Thoroughly recommend this trip

16 de outubro de 2024
Opinião espontânea
logótipo da Rainbow Tours

Resposta da Rainbow Tours

Dear Stephen,
Thank you very much for travelling with Rainbow and for your positive review. We very much appreciate your custom and the team will be delighted by your comments. I hope we continue to have the opportunity to look after your travel plans.
With kind regards,
Gemma - Customer Resolutions

Classificada 5 em 5 estrelas

Another great trip organised by Rainbow tours

Rainbow Tours did just what we know they are great at - we called with an idea of where we wanted to visit and what we wanted to experience, and they build a two week itinerary around that to give us a fantastic trip with experiences that will give life-long memories. Craig Kaufman left no stone unturned in his search for options for us, and built a perfect agenda that met and exceeded every expectation that we had. Gave us a good range of options for both activities and accommodation at every stage, and used his rich experience to guide our decisions. All in all another great bespoke safari - more than happy to recommend Rainbow Tours, and highly likely that we’ll continue our experiences with them again in the future.

13 de outubro de 2024
Opinião espontânea
logótipo da Rainbow Tours

Resposta da Rainbow Tours

Dear Andrew,
Thank you for sharing such a wonderful review of your trip. I know Craig will be delighted by your comments. Thank you for your positive endorsements and I hope we have the opportunity to look after your future travel plans.
With kind regards
Gemma - Customer Resolutions

Classificada 5 em 5 estrelas

Excellent family safari booked in South…

Excellent family safari booked in South Africa with Cape Town tagged on at end. We stayed in a fantastic lodge and Rainbow were very quick at making a couple of adjustments which I requested during the trip so everything worked out very well.

19 de outubro de 2024
Opinião espontânea
logótipo da Rainbow Tours

Resposta da Rainbow Tours

Dear Matthew,
Thank you so much for taking the time to share your feedback. It's pleasure to read your review and know you were taken care of by the Rainbow team.
With kind regards,
Gemma - Customer Resolutions

Classificada 5 em 5 estrelas

Perfect Madagascar and Mauritius itinerary by Rainbow Tours

We found Rainbow Tours extremely helpful when organising our trip to Madagascar and Mauritius. They were very knowledgeable and were able to put together a perfect itinerary for us.

5 de outubro de 2024
Opinião espontânea
logótipo da Rainbow Tours

Resposta da Rainbow Tours

Dear Maureen,
Thank you for sharing such a wonderful review. following your trip to Madagascar & Mauritius. I'm delighted to hear that the itinerary was perfect for your needs. We look forward to having the opportunity to prepare an equally enjoyable experience for you in the future.
With best wishes,
Gemma - Customer Resolutions

Classificada 5 em 5 estrelas

Brilliant trip of lifetime to Madagascar

Went on an excellent trip to Madagascar with Rainbow. They did a good job of adapting the holiday to our needs. They work with a really good local partner and the information provided is very thorough.
Madagascar is a challenging place to travel and they made it very easy.

25 de setembro de 2024
Opinião espontânea
logótipo da Rainbow Tours

Resposta da Rainbow Tours

Dear J,
Thank you so much for taking the time to share your feedback. It's a pleasure to read your review and to know that Rainbow were able to meet your requirements.
Thank you for your custom,
With kind regards,
Gemma - Customer Resolutions

Classificada 5 em 5 estrelas

Namibia !!

Nikki Lynas organised a superb tour for 3 of us from Cape Town through Namibia over 3 weeks and was fantastic. We had 1 issue regarding our dietary requirement and Nikki was very quick to make sure all the rest of lodges etc were informed. The driving advise with the route directions were also very good as well as the extra information relating to the areas we were visiting

2 de outubro de 2024
Opinião espontânea
logótipo da Rainbow Tours

Resposta da Rainbow Tours

Dear Niteen,
Thank you so much for your very complimentary review, I know Nikki will be delighted to your comments. I hope we have the opportunity to take care of your future holiday plans.
With best regards,
Gemma - Customer Resolution

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