Ramsay World Travel Opiniões 

I am writing to raise concerns regarding my recent holiday booked through Kirkcaldy Ramsay Travel. While your competitive prices initially attracted us, several aspects of our experience were disappointing.

When the issues in the Middle East arose we found your staff’s attitude on the phone unhelpful, and felt pressured to make immediate decisions without being offered alternatives.

We were initially told we were entitled to one free holiday change, however we were later informed that we had to pay £200 per person to adjust our flights.

We booked through your agency believing it would secure the best location. However, our accommodation in Phi Phi was only accessible by boat, meaning we had to pay for alternative accommodation while on holiday.

Additionally, a double room was requested for our stay at Hyatt Regency but upon arrival we were informed the hotel does not offer double beds so we had to stay in a twin room.

I hope this feedback is useful, and I would appreciate a response addressing these issues.

Booked this holiday with Dale at Ramsay Travel in Dundee, he was very informative, giving me lots of advice and details of the holiday I was interested in, I was very happy with this and also the price, highly recommended

Calum from Dundee office has been extremely helpful in resolving a travel issue after Ryanair changed flight schedule from an early flight to a late flight resulting in us loser a days vacation. Really appreciate all of Calum’s help and wouldn’t hesitate to recommend Ramsey travel to friends and family.

I liked the personal service I got from the agents acting on behalf of Ramsay travel

I had seen the holiday advertisement on social media, made an enquiry and it was responded to quickly. Great communication, price and assistance from Eilidh who booked the whole thing for me. My son has additional needs and when I mentioned this Eilidh arranged special assistance for us as I’m travelling alone with him. Excellent customer service .

Fast and easy. Thanks to Callum for his help

Amazing customer service, nothing was ever too much trouble. Callum was so patient and understanding, provided so many possibilities and in the end provided us with the best deal for a wonderful trip to Florida, would definitely recommend.

I saw a deal on Facebook for 4 centre to Thailand unfortunately the prices changed but Kerys keep searching for alternatives and she found me amazing 12 night 3 centre stay in Thailand for an amazing price. I’ve never used Ramsay World Stirling before as I usually book independently and separately but Kerys saved me all the hassle as she sorted it and pulled a package together with flights, hotels and ferry.
We are looking forward to our Thailand adventure Easter 2027.
Kerys was very professional and helpful, if you are looking to book contact Ramsay World Sterling and see what amazing deals they can find.

Nick, took the time to look through lots of cruises to find the best deal for us, I have to add that other members of staff also gave cruise details they found.

As usual, the team at Ramsay have helped me to organise my holiday, meeting all my requests and coming in at a very competitive price. Nothing is ever too much bother, no matter how many times I changed my mind! Thank you guys

Thank you again Nick as always you have been so helpful.I highly recommend Ramsay Travel helpful staff and if needed match or better prices from other Travel Agents. We have booked lots of Cruises with Nick.

Great experience as always. Stuart was so helpful and friendly. I always book through Ramsay Travel.

Had excellent service from James at Ramsay World Travel in Perth. He helped us originally rearrange flights due to conflict in Middle East. Unfortunately my husband took then unwell meaning we were unable to travel . James really took the stress out of a bad situation helping us with our booking and I can’t thank him enough ,

Staff very friendly and absolutely helpful

Have dealt with Michael for all our holidays fantastic service everytime. Very helpful and patient and so efficient when comes to booking remembers what we like in a holiday and always comes up trumps.

Just back from our holiday to south east Asia and with all the conflict in the world we had doubts over flights to and from our destinations however thanks to Steven at the Aberdeen branch this was all dealt with removing any stress or issues from our end. He contacted us and kept us in the loop and was able to reroute our flights meaning we could still make our holiday and enjoy without any worries. He also booked the holiday for us which was incredible based on what we roughly wanted he prepared an incredible itinerary. We had never cruised before either but thanks to Celebrity we are converted cruisers now also.

We use Ramsey Travel for all our trips and holidays, absolutely 1st class service. Very easy to deal with and competitively priced.

We have used them at least 10 years and have never had any issues. Over time they get to know you and will recommend hotels and trips based on your likes.

very efficient and friendly.

Excellent service and staff extremely efficient

Very helpful travel agent. Nothing was too much trouble. Professional in all there endeavours.