From the very first communication with Rangecookers they could not have been more helpful and professional. I contacted them asking many questions about the cooker I intended to buy and NOTHING was... Ver mais
A empresa respondeu
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From the very first communication with Rangecookers they could not have been more helpful and professional. I contacted them asking many questions about the cooker I intended to buy and NOTHING was... Ver mais
A empresa respondeu
Rangecookers were great and offered an excellent service from the get go. Great advice on the range of products, easily one of the most competitive in price. Swift process and delivery. Only caveat wa... Ver mais
A empresa respondeu
I bought an Aga Masterchef and Cooker hood from Rangecookers. Their no pressure and advice led service gave me a great deal of confidence and their communication and ongoing help has made the purchas... Ver mais
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Only fault have with my cooker is lighing of any of it you have to hold down ignition for least 30 seconds had engineer out to it from range master for him yo tell.me dont no how light oven 18month... Ver mais
A empresa respondeu
Rangecookers.co.uk - great prices, expert advice and FREE delivery on range cookers from manufacturers such as Rangemaster, Bertazzoni, Ilve, Lacanche and Falcon among other. Online since 1999, our team offer the expert and impartial advice to help you get the range cooker that is right for your kitchen.
1 Colchester House, CH1 3AP, Chester, Reino Unido
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elegant, good quality cooker, I bought one in 2016, 2nd one in 2023.
My experience with the chat function on the website was brilliant - I have yet to receive my order (it's due March 23rd) so am unable to comment on the product.
I ordered my cooker hood from an approved retailer on the Rangemaster website.
I can't recommend Rangecookers enough! They were so knowledgeable and made choosing a cooker such an easy, enjoyable experience.
I had difficulty using the delivery site using the text address provided. I received an email with internet address and it worked. Quick rresponse.
Excellent service. Sample arrived very quickly. Phone call followed to make sure I’d received it.
Placed my order and paid for my items, a few days later was contacted to arrange delivery, agreed an suitable date. Perfect. Then 2 day before the delivery date I received a text message stating my deliver had been rearranged for another date...5 weeks away!!! Not even the decency to call and explain why just a text message. Terrible customer service.
So far so very good. The ordering and follow up communication with the delivery of the oven has been very good.
Given 5stars for after sales service. Cooker hood was delivered with defective light switch. Chris sent out replacement switch pack which solved the problem.
Asking for a review ahead of delivery is a little odd. We are still chasing a delivery date on the cooker and have not even had acknowledgment that we ordered the hood too.

Resposta da Rangecookers.co.uk
I spoke with Anna who was really helpful in answering my questions. She even measured internal dimensions and helped me get the exact external dimensions for a few 900mm cookers which I needed owing to having a 900 gap. Excellent customer service compared to most online sites.
Ive only ordered the cooker so this review is based on the experience to date.. Ordering was easy and the support since order placement has been excellent. Arranging a specific delivery date was not a problem . So far so good!
What a fantastic buyer experience and very prompt after sales service . Couldn't be happier
I am absolutely furious that having spent so much money on an oven, installation is apparently not included. There's nowhere obvious in the basket/checkout process to request this. In addition, Rangemaster itself provided a link stating: "Once you have purchased your Rangemaster our installation team will professionally install it in your home," leading me to believe it would be installed. Instead it's been abandoned in the middle of the floor in all its packaging and now I have no idea when it will be installed. This is after delivery was delayed twice due to "production delays". Rubbish experience for such an expensive oven, wouldn't recommend it to anyone.
What’s App answered promptly. No call centre experience which is is usually talking to 10 different people. Personal, helpful and friendly service.
Excellent service. Very helpful staff at Rangecookers. Mike and colleagues were a pleasure to deal with. Highly recommend A++++++
Good knowledge of products, received confirmation of order & timely delivery date.
Great service and our cooker was deleivered quicker than stated on their website. Fantastic!
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