Rebecca's Jewellers Opiniões 

183
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

A wonderful find by the sea, choice, quality and reasonable prices. The staff are friendly, knowledgeable and put you at ease immediately. Their website has all you need or could want without the en... Ver mais

Classificada 5 em 5 estrelas

Very welcoming, no pressure, no hassle. Always let us feel like we were in control when choosing the ring and we actually felt comfortable the whole duration of the purchase. Did not pressure or give... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

So happy with my beautiful ring from Rebecca’s jewellers fabulous staff and a wonderful touch of nostalgia in the lovely shop. Special “Thank You” to Alma for her attention and care for what l exact... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Revisited Rebecca’s 8/9/22 and received wonderful service. First visited this shop to purchase a ring 16 years ago and we’ve made the trip back from the Isle of Man for several purchases since. Nice t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Relojoaria
  2. Negociante de diamantes
  3. Joalheiro
  4. Avaliador de jóias
  5. Ourivesaria
  6. Reparação de relógios de pulso

Informação fornecida por diversas fontes externas

Second Hand Rolex watches and Diamond Jewellery specialists, Rebecca's Jewellers are an independent family run business with an international reputation for service and quality. Our shop on Lord Street in Southport was established in 1973 by Rebecca and was joined by her son Adrie in 1975.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

183 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(183)

5 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A pleasure to do business with - thoroughly recommend

Rebecca's was a pleasure to deal with when buying a second hand Rolex for my daughter. The watch arrived and looked like it had never been worn. We had been recommended to look at Rebecca's website by a previous customer of theirs and we were so pleased we did.

14 de fevereiro de 2014
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Resposta da Rebecca's Jewellers

Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Classificada 5 em 5 estrelas

super always great product and service

bought many things from rebeccas and will keep coming back to them.

Always top quality

7 de fevereiro de 2014
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Resposta da Rebecca's Jewellers

Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Classificada 5 em 5 estrelas

perfect profesional service

Very good professional service a very good company and very helpfull i would defonatly recomend them and use them again

25 de dezembro de 2013
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Resposta da Rebecca's Jewellers

Thank you so much for your kind review. We're really pleased to hear you were happy with your purchase and the level of service received. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Classificada 5 em 5 estrelas

Very pleased

The watch was sent the same day and arrived the next. Looks better than in the photo. You can not tell if it's second hand. Looks new. Was recommended by close friend who had bought one for the wife a few tears ago. A legit company and totally safe.

I am sure the daughter will be pleased with her birthday gift.

6 de dezembro de 2013
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Resposta da Rebecca's Jewellers

Thank you so much for your kind review. We're really pleased to hear you were happy with your purchase and the level of service received. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Classificada 5 em 5 estrelas

Wel priced and easy to deal with.

I was looking for a watch as a preasent and found Rebeccas Jewellers on line. I found the watch that I wanted and negotiated a price, the rest was easy. The watch arrived on time as promised. All went well and I was very happy with result.

24 de novembro de 2013
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Resposta da Rebecca's Jewellers

Thank you for your kind review. We were so very pleased to hear how happy you were with your purchase and the level of service received. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Classificada 5 em 5 estrelas

An excellent company to do business with.

I had very serious reservations regarding the potential purchase of something as valuable as a Rolex watch, over the internet. However, my doubts were totally unfounded, and this unusual shopping experience has been absolutely successful. The initial telephone advice and assistance I received was courteous and very understanding of my hesitation. The watch was swiftly despatched in excellent packaging, and my follow up telephone calls have been dealt with by members of staff all showing great patience.The watch I chose to buy is in immaculate condition, and I can't wait to give it to my daughter for her 30th birthday in a few weeks time. I am totally delighted with all aspects of my dealings with Rebecca's Jewellers,

4 de outubro de 2013
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Resposta da Rebecca's Jewellers

Thank you for your kind review. We were so very pleased to hear how happy you were with your purchase and the level of service received. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Classificada 5 em 5 estrelas

Excellent service

wanted to thank you for the excellent communication/service I received when purchasing online. My husband and I had numerous email exchanges and telephone calls before we decided to make the purchase of a gold ladies Rolex watch. The item was even better than described and fears we had about distance purchasing were dispelled immediately after we had our local approved Rolex jeweller confirm it’s authenticity. They said it was in excellent condition and the price I paid offered good value for money. I have no reservations about recommending this online jeweller.

Many thanks
Mr & Mrs Barker
Wiltshire

28 de agosto de 2013
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Resposta da Rebecca's Jewellers

Thank you for your kind review. We were so very pleased to hear how happy you were with your purchase and the level of service received. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Classificada 5 em 5 estrelas

Rolex watch

Ordered used Rolex watch over internet,wife gave me alot of stick for ordering such an expensive item over net, however her fears were not relised as received watch very promptly having selected next day delivery and in very good condition with original certificate and box.I consider it good value for money.

23 de agosto de 2013
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Resposta da Rebecca's Jewellers

Many thanks for your kind review. We're so happy to hear how pleased you were with your purchase and the level of service received. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Classificada 5 em 5 estrelas

Lovely submariner

Totally seamless transaction from start to finish, very very pleased I decided to buy my rolex from Rebecca's , would not hesitate to use again ( when I've saved up! ) very many thanks for your attention.

21 de agosto de 2013
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Resposta da Rebecca's Jewellers

Many thanks for your kind review. We're so happy to hear how pleased you were with your purchase and the level of service received. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Classificada 3 em 5 estrelas

Service could be better.

I recently bought a gents bimetal Rolex Datejust from Rebecca's. The negotiation of the purchase and delivery was fine, but I was disappointed with the watch as it was gaining 25 seconds in 24 hours - well outside the parameters for a certified chronograph. I am amazed that this was not picked up by Rebecca's before the watch was dispatched. In fairness, they agreed to have it back for service and adjustment; understandably I wasn't best pleased at having to part with my new watch so soon after receiving it. I was initially told that it should be back with me within one to two weeks. So I sent it back and two weeks came and went. I made several calls to check when it may be returned, which were met with indifference by Rebecca's staff; I was first told that the repair guy was ill, then that he was on holiday. Eventually I did get the watch back and it is keeping good time now, but I do feel the whole situation could have been avoided altogether or at least handled better. It's a shame, because the people at Rebecca's seem really nice and do appear to want to help; it just didn't translate in the delivery in my experience.

26 de julho de 2013
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Resposta da Rebecca's Jewellers

Dear Glen,
Sorry to hear you were disappointed with your experience shopping with us. Occasionally we can get things wrong - if this is the case we always try our utmost to rectify any problems. We are glad to note that you were satisfied with your watch once it had been returned. If we can be of any further assistance in the future please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Classificada 5 em 5 estrelas

Second to None!!

Absolutely no hesitation in recommending Rebecca's Jewellers. The choice of second hand Rolex watches and the service given were indeed second to none! So glad we chose to shop with them.

15 de julho de 2013
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Classificada 5 em 5 estrelas

Excellent product and customer service

I purchased the Rolex watch as a birthday gift for my husband. We had good customer advice and care from Rob, Rebecca and in fact all the team .They had the whole thing polished for us for our collection and when my husband required extra links in the watch strap this was no problem at all. We would not hesitate to recommend Rebeccas to anyone .

12 de julho de 2013
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Resposta da Rebecca's Jewellers

Many thanks for your kind review. We're so happy to hear how pleased you were with your purchase and the level of service received. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Classificada 5 em 5 estrelas

Great communication

Initially tried to purchased a 1991 date just rolex watch for my partners 50th birthday. I recieved an email saying the watch was sold moments earlier but they had an identical 1996 watch which I could purchase for the same price. After a phone call I recieved the watch less than 24hrs later. The watch was better than imagined. Many thanks and would recommend you highly.

3 de julho de 2013
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Resposta da Rebecca's Jewellers

Many thanks for your kind review. We're so happy to hear how pleased you were with your purchase and the level of service received. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Classificada 5 em 5 estrelas

Great customer service

I was initially nervous about buying an item of significant value without having physically seen it, but the man I spoke to at Rebecca's was helpful and courteous. When we received the watch, there was some engraving on the back that I hadn't been told about. The customer service I received was wonderful. They apologised, paid for the postage, changed the back of the watch and sent it back to me extremely quickly. I wouldn't hesitate to buy from them again.

3 de julho de 2013
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Resposta da Rebecca's Jewellers

Many thanks for your kind review. We're very happy to hear how pleased you were with your purchase and the level of after-care service received. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's .

Classificada 5 em 5 estrelas

Excellent and efficient service

I recently purchased a Rolex for my son's 21st birthday from you and was very happy with the beautiful watch and the excellent and knowledgeable service I received from Matt.
Thank you.

Michele

25 de junho de 2013
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Resposta da Rebecca's Jewellers

Many thanks for your kind review. We're very happy to hear how pleased you were with your purchase. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's .

Classificada 5 em 5 estrelas

Excellent product, efficient service.

I had bought a Rolex for my daughter's 21st which broke. I needed a replacement but searched high and low for her exact specification. This shop had not only the exact model she wanted, but had a choice of several. The service was efficient and informative. They were accessible by phone and delivered exactly as they said they would. We are both delighted. The watch is lovely, with a very smart silver face. Thouroghly recommended.

24 de abril de 2013
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Resposta da Rebecca's Jewellers

Many thanks for your kind review. We're very happy to hear how pleased you were with your purchase. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's .

Classificada 5 em 5 estrelas

Quality of phone advice is deal clincher.

Everything about this Rolex purchase went perfectly. The number one thing that I found a deal clincher was being able to talk to Rebeccas's staff by phone about the merits of the various watches under consideration. Having narrowed it down to two the advice I received helped me make a great final choice. When I received the watch I was astounded and delighted by its pristine condition. Incidentally I had a number of subsequent conversations by phone about the watch and once again all staff were responsive and helpful. I have really do only have positive things to say.

24 de abril de 2013
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Resposta da Rebecca's Jewellers

Many thanks for your kind review. We're very happy to hear how pleased you were with your purchase. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's .

Classificada 5 em 5 estrelas

Excellent on every level

I bought a beautiful diamond solitaire from Rebecca's 3 years ago. As a condition of my insurance the setting has to be checked every year. I take my ring back to Rebecca's each time where I am treated with the same respect as when making the original purchase, they check the piece thoroughly and confirm this in writing. This year I asked if the original insurance valuation was still accurate, and the valuer did not hesitate to offer a new written valuation which arrived by post within 3 days! Excellent service which was completely free of charge. Rebecca's is a. Professional, friendly establishment which always has a wonderful selection of jewellery items and, in my opinion, has the most competitive prices to be found on the high street.

2 de abril de 2013
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Resposta da Rebecca's Jewellers

Many thanks for your kind review. We're very happy to hear how pleased you were with your purchase. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's .

Classificada 5 em 5 estrelas

Whole heartedly recommend

The entire process was seamless from start to finish. Fantastic staff, great advice and when my watch arrived its condition was as good, if not better than discribed. 100% saticfied.

27 de fevereiro de 2013
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Resposta da Rebecca's Jewellers

Many thanks for your kind review. We're very happy to hear how pleased you were with your purchase. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's .

Classificada 5 em 5 estrelas

Couldn't be more helpful

I bought a second hand bi-metal Datejust for my wife's birthday Dec 2012. The traffic was terrible but Rob kept the shop open untilI I got there. After looking at a great selection, I bought a 2006 model. It was well presented and Rob added 2 additional links to make it fit.
These are good people to do business with. Highly recommended.

26 de janeiro de 2013
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Resposta da Rebecca's Jewellers

Many thanks for your kind review. We're very happy to hear how pleased you were with your purchase. If we can be of any further assistance please don't hesitate to contact us.

Best Regards,
All at Rebecca's

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