Redbrik Opiniões 

221
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We are tenants and recently our fridge freezer that came as part of the tenancy stopped working. In less than 5 working days of reporting we have taken delivery of a new fridge freezer. We are so grat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Katie Ryalls was the estate agent who helped me secure the house we wanted. Communication was always clear and as a first time buyer it can be a bit confusing but Katie suggested both the morgage adv... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The staff at Redbrick were amazing. They kept me updated all the time. They won't over and above ensuring I knew exactly what was going on. Took clients to view and updated after every viewing. Woul... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We dealt with Katie who walked us through the sales process and showed potential purchasers around. Our house was under offer in 2 weeks and we had multiple offers for our full asking price. Highly re... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agentes imobiliários
  2. Investimento em propriedades
  3. Empresa gestora de propriedades
  4. Avaliador imobiliário
  5. Consultor de imóveis
  6. Agência de arrendamento imobiliário

Escrito pela empresa

An award-winning local independent estate agent, selling and letting homes across Sheffield and Chesterfield. We are a team of over 80 property specialists with expertise and experience in residential sales, lettings and new homes. Great service and incredible marketing are our passion, so whether you're selling, letting, or searching for something new, we're here to help you find your place.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

221 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(221)

105 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

They say i owe rent when im paying by…

They say i owe rent when im paying by direct debit on the 2nd of every month and its the ammount they have asked me to pay. Trying to say the 128.98 for arrears when they have already had the payment. Its on my statement

21 de maio de 2026
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Resposta da Redbrik

Hi David,

We’re sorry to see your review and would like to clarify the situation.

From our records, the Direct Debit amount being paid has not fully covered the monthly rent due, which has resulted in a shortfall and subsequent arrears. The balance shown on your statement relates to a previous shortfall which has now been cleared. However, a new balance has since arisen due to the ongoing difference between the amount paid and the amount due.

We understand this can sometimes be confusing, particularly where monthly rent is calculated on a different basis to a weekly payment schedule.

We would encourage you to contact our Lettings team directly, who will be happy to go through your account with you in detail and ensure everything is fully explained.

Best wishes,

Redbrik.

Classificada 5 em 5 estrelas

Fantastic Service, highly recommend Redbik in Chesterfield

We cannot thank Belinda enough for helping us secure our next family home in Chesterfield. She has been absolutely amazing over the past few months, patient and always at the end of the telephone. I would not hesitate to use Redbrik in the future.

13 de maio de 2026
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Resposta da Redbrik

Thanks so much for your review! We've passed on your kind words to Belinda :)

Classificada 5 em 5 estrelas

Couldn't recommend these enough

Couldn't recommend these enough, Jen & Abi where an absolute powerhouse and ensured everything ran quickly and smoothly, great work

8 de maio de 2026
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Resposta da Redbrik

Thanks so much for your review Mark :)

Classificada 5 em 5 estrelas

EPC complete!

Bradley was friendly, professional, and completed our EPC efficiently.

8 de maio de 2026
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Resposta da Redbrik

Thanks Keera!

Classificada 5 em 5 estrelas

Great Service

Wonderful, professional, friendly service from ALL staff !
An absolute pleasure dealing with.
Would definitely recommends using REDBRIK Crystal Peaks Branch !
A true 5 star service ⭐️⭐️⭐️⭐️⭐️

22 de abril de 2026
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Resposta da Redbrik

Thanks for your review :)

Classificada 5 em 5 estrelas

Good support from the sales team.

The sales team at Redbrik have been very efficient and supportive throughout our house sale. Jen and Abi provided us with clear information throughout. They were always available to answer questions when they arose and the whole marketing and sales process was mapped out clearly for us. We like the Secure Move aspect of the process as that adds to the clarity of what is happening at each stage.

2 de maio de 2026
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Resposta da Redbrik

Thanks for your review, Susan! We've passed on your kind words to Jen & Abi ❤️

Classificada 5 em 5 estrelas

I want to say how much I valued the…

I want to say how much I valued the experience of selling my house with Redbrick, from start to finish the whole team are professional and curious.
Thank you so much Redbrick you are all amazing 😊😊😊👏

29 de abril de 2026
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Resposta da Redbrik

What a great review to read! Thank you 🤩

Classificada 5 em 5 estrelas

Maya and Olivia

Throughout our experience, we had maya and Olivia to help us through the process.
They were extremely helpful and we had a lot of questions!
Very reliable and professional!
Thank you so much

25 de abril de 2026
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Resposta da Redbrik

Thanks for your review Bethany! We've passed on your feedback to Maya and Olivia :)

Classificada 5 em 5 estrelas

RedBrik are Simply the Best…would never…

RedBrik are Simply the Best…would never dream of going anywhere else😍
To be able to sell our four bedroomed house during the Iran conflict in 7 days is just outstanding, and to buyers with no chain.
The whole team are excellent with special thanks to Chloe and Katie…give them a bonus🤩

21 de abril de 2026
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Resposta da Redbrik

Thanks Norman! That's great to hear. We've passed on your high praise to Chloe and Katie :)

Classificada 5 em 5 estrelas

Excellent Service and Support from Redbrik

We had a great experience working with Lisa Knowles at Redbrik while buying our property in Chesterfield.

We’d highly recommend Lisa and Redbrik to anyone buying or selling in the area—thank you for your excellent support!

20 de abril de 2026
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Resposta da Redbrik

Thank you for your review Shane! We're so pleased you had a great experience.

Classificada 5 em 5 estrelas

Now Sold STC

Now Sold STC
Throughout the process I have been accommodated and my concerns have been addressed, never felt any pressure which I appreciate. Abi has kept me up to date.
The property was thoroughly marketed and this is an unusual market.
Very grateful, thank you.

15 de abril de 2026
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Resposta da Redbrik

Thank you for your review Nicola :)

Classificada 5 em 5 estrelas

Wonderful staff and service

Wonderful staff and service. We rented and sold our property with Redbrik. Sophie in the lettings team has been exceptional. The sales team have been fantastic. Jen, Clayton and Abi and all involved have been wonderful.

Thank you to everyone at Redrik. I really would recommend if you are thinking of renting your property through them and or selling your property through them. Or if you are looking for somewhere to rent or buy.

They found us lovely tenants when we rented our home through them.

And have secured an offer on our house in 2 and a half weeks since we put it up for sale.

Excellent communication, exceptionally knowledgeable and professional. And lovely to deal with.

Can't praise the teams highly enough. Thank you!

15 de abril de 2026
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Resposta da Redbrik

What a fantastic review to read! Thank you Claudia :) We've passed on your kind words to the team.

Classificada 5 em 5 estrelas

EPC ASSESSMENT

Bradley, representing Redbrik, professional and excellently presented. Explained the process of an EPC and what was required to achieve the various levels of the assessment & what measures could be taken to obtain a higher rating. Highly recommended. Pleasure to meet him.

7 de abril de 2026
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Resposta da Redbrik

Thanks so much for your review! We've passed on your feedback to Bradley :)

Classificada 1 em 5 estrelas

Poor costumer service and attitude

We had an issue with getting the car unlocked when trying to a house viewing, and were running 10 minutes late, only to be told we were only allowed 15 mins total to view the property, and that therefore we would have 5 mins once we got there.
Not only is 15 minutes insufficient to view a house you are considering to buy (!!!) when we then told them we would have to cancel the appointment as 5 mins just wasn't worth it, the person on the other end of the phone said 'well, unfortunately when you have an 11 o'clock appointment, we expect you to be there at 11 o'clock...'
Our experience when buying our first house was that sometimes the agent is running late, sometimes you have more traffic than usual, sometimes you have problems with your car... and it was never an issue with any other agency... probably because they had allowed for more than 15 mins!

1 de abril de 2026
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Resposta da Redbrik

Thank you for taking the time to leave your feedback, and we're sorry that your experience did not meet expectations.

For first viewings, we do often allocate individual 15-minute appointment slots, although this can vary depending on the size of the property. This approach allows buyers to view privately without appointments overlapping, while also enabling our agents to remain on time for any subsequent viewings.

As you were unfortunately delayed, it may have been that the consultant needed to leave at the scheduled time in order to arrive promptly for their next appointment. We're sorry if this came across as abrupt when discussed over the phone.

For those considering making an offer, we are always happy to accommodate longer second viewings on request to allow more time to revisit the property in detail.

Thank you again for sharing your comments, as feedback like this helps us review how we communicate our viewing arrangements.

Best wishes,
Redbrik.

Classificada 5 em 5 estrelas

Thank you to Katie Ryalls at Redbrick

Thank you to Katie Ryalls at chesterfield redbrick. Always very professional and helpful with any queries or questions. Kept us informed all the way through to the sale of our property. Very good estate agent. Took away all the stress. Thanks Christopher

31 de março de 2026
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Resposta da Redbrik

Thanks for your review, Christopher! :)

Classificada 5 em 5 estrelas

Sale was quick and stress free

Sale was quick and stress free. We were kept in the loop every step of the way and when we had questions they were answered quickly. Thankyou for all your help. Would recommend this company and branch.

28 de março de 2026
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Resposta da Redbrik

Thanks so much Adele :)

Classificada 5 em 5 estrelas

I’ve only just had an offer accepted on…

I’ve only just had an offer accepted on a property but initial feelings on Redbrik are very good. All calls and call backs responded to quickly along with emails. Any updates I needed responded to and all with clear dialect. Staff seem very friendly willing to help and have been excellent so far with advising me through the things I need to get me through the initial stages of purchase. Many thanks so far Redbrik .

30 de março de 2026
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Resposta da Redbrik

Thanks so much, Lewis!

Classificada 5 em 5 estrelas

Redbrik: Exceptional

We’ve had such an exceptional experience with Redbrik from start to finish and I honestly can’t recommend them highly enough.

Jen Hitchman was brilliant at the very beginning of our journey, she valued our home with confidence, really believed in it and gave us the reassurance we needed to get started. That initial support meant a lot and set the tone for everything that followed.

Louise Jones then went above and beyond throughout the sales process. We were in a long and complex chain with delays, a slow solicitor at the bottom, and some unresponsive agents along the way but Louise was absolutely brilliant & kept things moving. She was proactive, organised, and consistently chasing, coordinating, and pushing things forward when it felt like nothing was happening.

What really stood out was her calm, reassuring approach. During some very stressful moments, being able to pick up the phone and speak to someone so friendly, steady, and genuinely invested made all the difference. I truly don’t think our exchange would have happened without her.

We dealt with a number of estate agents during this process, and Redbrik stood out as exceptional by a long way.

We’re so grateful to Jen, Louise & the whole Redbrik team- thank you for everything.

27 de março de 2026
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Resposta da Redbrik

Thank you so much for taking the time to write this wonderful review. We've passed on your kind words to Louise and Jen :)

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