Experience was good, managed to get a seat at the front. Being disabled, it was nice to have extra leg room. Prices are quite high though, I always book my ferry in November on Black Friday, if I can’... Ver mais

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All very straight forward from the booking to the final disembark. Arrived at port and checked in instantly with registration recognition. Arrived slightly early so was put on the early transfer, whic... Ver mais
I missed a coach connection to Oxford this morning 25/08/26. Despite looking on their site there was no service status. I have now taken a screenshot to that effect. Although my boat ticket was refun... Ver mais
The staff made boarding and getting off the ship easy. They worked well and had everything under control. Any queries were answered in a clear and helpful manner. One member of staff in particular o... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
Discover the Isle of Wight with Red Funnel Ferries
Escrito pela empresa

- Just 1-Hour from Southampton
- Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.
Informações de contacto
12 Bugle Street, SO14 2JY, Southampton, Reino Unido
- 02380019192
- customerservices@redfunnel.co.uk
- www.redfunnel.co.uk
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A pleasant journey across the Solent
A pleasant journey across the Solent. Loaded & unloaded efficiently.

Resposta da Red Funnel Ferries
Trip to Wootton Bridge
Arrived early and went straight on as room on ferry. No fussing with tickets just number recognition. Quick unloading other end

Resposta da Red Funnel Ferries
So easy
Drove straight on to the ferry when we arrived both at Southampton on the way and Cowes on the way back - both times also managing to get on the earlier crossing. Our dogs felt safe, and we enjoyed the break from driving and the good tea!

Resposta da Red Funnel Ferries
Satisfactory service as usual
Satisfactory service as usual, but the price seems either out of control or exploitative of unrelated events on the Island such as IoW Festival, Cowes Week, Round the Island Race or major holidays. I'm a frequent traveller on the route and have never been able to understand (or able to take advantage of) the apparently opaque pricing logic. Return trips with my car have varied between around £75 and over £200. Car ferry fares on a route from Seattle in the US North-west to a Puget Sound island at a similar distance for a car and 4 passengers were $10 each way a decade ago and less than double that now. Go figure.

Resposta da Red Funnel Ferries
Very well organised the ferry was clean…
Very well organised the ferry was clean and a smooth journey

Resposta da Red Funnel Ferries
Lift was not working so had to climb…
Lift was not working so had to climb lots of stairs as we were on the lowest deck. As we and several members of our party have mobility issues it was not ideal to say the least. Went to purchase some coffee and the milk in the coffee machine wasn’t working as a previous customer had mentioned it tasted off and it hadn’t been replaced. This was on our return journey. Outward journey was issue free

Resposta da Red Funnel Ferries
Really straightforward forward to board…
Really straightforward forward to board lovely crossings always use Red Funnel

Resposta da Red Funnel Ferries
Overall good
Booking in was ok, but could have done with both booths open, loading went well but drivers could have been reminded to turn off their alarms.
Need some covering on the decks, it was really hot, and this would apply in damp weather too, so some sort of roofing for people to sit under,
Staff were pleasant
Aircon had malfunctioned making the dog area inside stupidly hot.
Not enough toilets
Would be good if smoking was banned on the whole ship as some people were vaping in the non smoking areas

Resposta da Red Funnel Ferries
Efficient check in and good service on…
Efficient check in and good service on board despite the heat

Resposta da Red Funnel Ferries
Smooth and easy
Easy booking, swift boarding and always on time. Pleasure to travel with them

Resposta da Red Funnel Ferries

Resposta da Red Funnel Ferries
Easy to be reached
Easy to be reached, on time departure and arrival, clean ship and friendly staff!

Resposta da Red Funnel Ferries
Great trip staff efficient and works…
Great trip staff efficient and works well
But the cost is far too high It will make me think if I want to go back IOW As the place we stayed lovely but extra cost £228 for justc2 people and car far too much

Resposta da Red Funnel Ferries
A relaxing start to our holiday
Booking online was an easy, straightforward process.
Checking in was easy and both ferries left on time. Facilities/toilets were clean.
All in all it was a stress free experience.

Resposta da Red Funnel Ferries
It was good to see one sun deck open
It was good to see one sun deck open. We have had several crossings, but this was the first time we had been able to use one. We are always impressed with the efficiency of the staff when we arrive at the kiosk and the loading and unloading procedure.

Resposta da Red Funnel Ferries

Resposta da Red Funnel Ferries
Booking is easy online
Booking is easy online, we were allowed to alter our time on return crossing to an early one, only disappointment was there was no hot breakfast items available apart from drinks. Prices to use the service remain questionable.

Resposta da Red Funnel Ferries

Resposta da Red Funnel Ferries
Love red funnel car ferry
Love red funnel car ferry, never had a delay in 30 years of using it on out peaky holiday. The only thing I would change is the food is not very nice. I’m sure they could do better on the hot food front. I had sausage in a bap, was asked if I wanted fried onions but when it came they were like dried onion flakes, disgusting. The chips are tasteless, have never had a decent meal on the ferry. Chef pls take note. Staff are lovely though.

Resposta da Red Funnel Ferries
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