Je ne recommande pas RedWolf Airsoft, produit affiché en stock avec expédition sous 24h, au bout de 3 semaine toujours pas d'envoi ! Inadmissible ! demande de remboursement et là surprise j'ai 17,66€... Ver mais
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Leia as opiniões dos outros
배송도 빠르고 총도 양품에 가격도 착합니다. 적극 추천합니다. Delivery is fast, the gun is good quality, and the price is reasonable. Highly recommended. 配送も早く、銃も良品に価格も優しいです。 強くお勧めします。 交货快，枪质量好，价格合理。 强烈推荐。 Die Liefe... Ver mais
A empresa respondeu
Nur zu empfehlen! Habe hier Ersatzteile für meine Softair bestellt, da diese in Deutschland nicht lieferbar waren, oder mit unbekanntem Liefertermin. Denn habe ich zum erstmal Mal in Hongkong be... Ver mais
Ordered a VFC HK417 from them and it arrived in perfect condition. There was a lot of bubble wrap on the packaging but I guess they wanted to make sure it was not damaged during shipping. From order... Ver mais
Informações sobre a empresa
Escrito pela empresa
Biggest & oldest Airsoft store since 1998, serving airsoft players from all over the world. Daily express shipments of airsoft guns to the United States, Canada, Latin America, Europe, Asia Pacific, Middle East, SPAN & more. Shop for unbeatable prices on thousands of airsoft guns, and a huge library of accessories, upgrade parts, and factory replacement parts. If you’re looking for a bit more performance, our highly skilled technicians can upgrade your equipment to give you the winning advantage! If you’re looking for unique looks, we are a certified CERAKOTE applicator and the only overseas partner for world-renowned Cerakote master Hillbilly223. We are an American-owned global airsoft company with offices in 3 countries, including the United Kingdom, Spain, and Hong Kong. Our primary warehouse for online orders is in Hong Kong, the heart of airsoft where the latest and best airsoft products are released before anywhere else in the world. We offer same business day shipping for express orders. We guarantee safe delivery of your order or your money back.
Informações de contacto
7th Floor, Unit A1, Eastern Sea Industrial Building, 00000, Kwai Chung, Hong Kong
- +16282531188
- sales@redwolfairsoft.com
- www.redwolfairsoft.com
4,0
Bom
174 opiniões
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Fast shipping
Fast shipping, cool price, Redwolf is a really good shop !!!
7 de abril de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Thank you very much Philippe!
Amazing
I was a little leery as I have been burned by a mail order from Hong Kong before. I gotta say RedWolf was outstanding. Their communication was over the top, the order went super smooth and time from order to delivery in the US eleven days! Item was Exactly as advertised and packaged very well. Definitely an upfront reputable company and I would have no concern about making another order. I was totally surprised I received my order so fast. Thanks RedWolf for the great item and service.
3 de abril de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Thanks so much Keith for your honest and detailed review. We strive to ship out all orders same-business-day so we are glad you received your purchase so quickly. I hope we can surprise you again next time. Thanks for shopping with RedWolf Airsoft!
Excellent Airsoft Retailer
Ordered some gear from Evike and an Airsoft replica from RedWolf on the same day. RedWolf delivered my replica (to Colorado) faster than Evike could even ship a few pieces of trivial gear. RedWolf will definitely be my primary Airsoft retailer from now on.
27 de março de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Thank you for your positive review. We put a lot of emphasis on shipping out same-business-day and work tirelessly with logistics companies to get orders to our customers as quickly as possible. We look forward to serving your airsoft needs again in the near future!
Not the same as pictured
Took two months to get here mainly because of customs, I asked a member of the team before ordering if the gun had the correct markings like in the picture on the website and they told me "yes fully licensed with authentic markings" and when it arrived it had 6mm BB on it, not sure why they lied to me but I wont be ordering from them again
5 de janeiro de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Hi Oliver, my team checked against the records and of the photos in our system prior to you ordering and indeed the markings on the guns should have been the Asia Markings without any 6mm or Airsoft Only markings. It seems like VFC changed the markings without informing us and our inventory is different than what is in our system. We really apologize about this. We checked other models of guns in our inventory and they are "Asia Markings" but for some strange reason only the model you ordered had European / US markings. If you would like to return the gun, please inform our customer service team. Again we are really sorry about this.
Great shop for airsoft
28 de fevereiro de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Thank you Domagoj!
Reputation well deserved
Well reputated shop for many years now, it was my first experience with them even though I knew it was here since I started 15 years ago (never had a chance to order before as I'm leaving in France). Everything arrived quickly, well protected and I was lucky enough not to have custom fees and import taxes to pay (that was a plus as French customs can be a pain to deal with).
29 de fevereiro de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Thank you so much for your in-depth review. We hope to continue serving your airsoft needs in the future in a quick and efficient manner.
Bonjour Red Wolf Airsoft
Bonjour Red Wolf Airsoft, je souhaiterais savoir quand allez-vous recevoir à nouveau la replique EMG TTI PIT VIPER SEMI/FULL AUTO svp car je voudrais la commander mais pas en stock
17 de março de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Veuillez nous contacter via notre chat en direct ou demandez-nous à sales@redwolfairsoft.com. Vous pouvez vous inscrire à notre fonction d'alerte de stock. Nous vous enverrons un e-mail lorsque le produit sera de nouveau en stock.
Thanks for your service!
6 de março de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Thank you for your review! It's our pleasure to serve you.
excellent Services
excellent Services, excellent prices, fast shipping
23 de fevereiro de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Dear Francisco, thank you for taking the time to write a quick review for us. We look forward to serving you again soon.
Brand new item
Brand new item, Fast shipping, terrific service. Happy the most about the way they arranged parcel to deal smoothly with customs. Thank you guys!
1 de março de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Hi Davide, thank you for your kind review and we look forward to serving you again in the near future.
Retraction they did there best
Im gonna leave the old review so others can understand what happened originally but after a few weeks they helped me the best they could. Hopi get my new package soon.(Terrible customer service I never received my item and they just kept saying are you sure you didn't talk to your neighbors, did you call your delivery service. Yes I did and no one got it. Haven't gotten a reply to see if it will be replaced or not etc #000143109)
26 de fevereiro de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Hi Kenneth, I'm very sorry to hear this. What is your order number? Sometimes orders are delivered and signed for (as confirmed by UPS or FEDEX) and there are cases where the neighbors have signed for it and kept the package for the intended recipient. Of course there is also the possibility of theft if the package has been left on the front door by UPS / FEDEX. Our customer service agents ask these questions simply to eliminate all possibilities before escalating further. We're sorry if you found the line of questioning unhelpful or offensive. In your case it is highly likely UPS / FEDEX have confirmed successful delivery so I guess we're just all scratching our heads to figure out where your package went.
UPDATE: Here is the tracking on your order from USPS:
Order 24101171, 2024-02-29 17:55, 686425 customer report package not received. USPS Tracking shows 2024-02-26 13:59 LAS VEGAS, NV 89xxx, Delivered, Front Door/Porch -> Your item was delivered at the front door or porch at 1:59 pm on February 26, 2024 in LAS VEGAS, NV 89xxx.
So we've been asking if your neighbors might have picked it up. But at this point there is a high chance that somebody stole the package from your front door. Unfortunately this is a standard procedure of USPS to leave things at the front door and this is not what we wish for either due to security reasons. Our customer service team will work out a solution for you.
[UPDATE] : We hope we are able to resolve the issue with you. Stolen packages are never easy to solve but it looks like that's what happened in your case. Really sorry this had to happen to you.
Redwolf Airsoft Quality Service
I have purchased a few items from Redwolf Airsoft and I can well recommend their service.
Every item has been well packaged and the delivery faster than you would expect.
If they do not have it in stock, they will email you when it is. Quality service.
23 de fevereiro de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Hi Matt, thanks a million for taking the time to leave us a positive review. Really glad to hear you're happy with our service and we look foward to serving you again in the future!
Product quality great shipping cost…
Product quality great shipping cost great.
17 de fevereiro de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Thanks so much for your review! We're really happy to hear that you had a good experience with us. Please come back again when you have airsoft needs! Thank you.
Great service
Lots of choice. Prompt delivery. Always happy to help and answer questions.
16 de fevereiro de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Hi RS, thank you so much for your review. We are delighted that you were happy with our service.
Fantastic company
Fantastic company. Goods arrived in speedy time and perfect condition. Will definitely buy from this company again.
9 de fevereiro de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Thanks so much Lee for your review and we're really happy to hear that you had a good experience with us. We'll relay your comments to our team! Thank you.
Redwolf is my go to company for my…
Redwolf is my go to company for my parts now. Reasonable postage prices and quality items. Always deliver quickly as welthanks
26 de janeiro de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Hi Jason, thank you very much for your positive review. We look forward to serving you again soon!
Good product and fast delivery
26 de janeiro de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Thank you Jos. If there is anything we can do better to earn that last star, please do let us know anytime.
Good service fast replys and good…
Good service fast replys and good product. But if your product turns out broken or bad don’t worry they will refund full money just like they did on my order thanks redwolfairsoft
11 de janeiro de 2024
Opinião espontânea
Redwolf Airsoft RUINS CHRISTMAS
Redwolf Airsoft RUINS CHRISTMAS! American buyers should not purchase from this outlet. I purchased an airsoft gun for Christmas for my son. Out of the box, the gun did not work, and they asked for video/photos. Now they have ghosted me. Out $300, and they have not offered a return or to assist with the repair. They are the WORST!
25 de dezembro de 2023
Opinião espontânea
terrible
at first I thought everything was fine because I ordered bbs green gas and the gun which was a glock 17 gen 5 until I found that there was no green gas in the box so I had to buy another one then after 2 weeks of shooting the gun something from the back fell out and I put it back and It cam out again then the trigger did not work then I fixed the trigger then it sounded like the gun along with the green gas was going o explode in my hand terrible DO NOT ORDER FROM HERE PLEASE
13 de janeiro de 2024
Opinião espontânea
Resposta da RedWolf Airsoft
Hi Erick, we are truly sorry for what you have experienced. None of the gas pistols on our site (or most sites in the world) come with gas, and it's always sold separately. We'll make this more clear on our website to avoid similar confusion. As for the gun having problems and what you describe as exploding, what brand and power of gas did you buy? The Glock 17 Gen 5 only safely works with 12Kg Green Gas. If you purchased higher pressure gas than that, it will damage the gun. Also, if there was a problem with the trigger, please let us know next time and we can solve it for you. We checked our system and never received any emails from you at all regarding the problems you described above. So if there is anything we can do for you, please contact us at service@redwolfairsoft.com
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