Repaircare.co.uk Opiniões 

4354
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Date of Engineers visit change was a bit of a pain, nevertheless, when that was sorted, a slick and quick visit to repair double oven was carried out. Engineer very pleasant and well done, will use ag... Ver mais

Classificada 4 em 5 estrelas

When your engineer arrived he quickly sorted my tumble drier out and he was excellent in every way. What was less ideal was your company's slow feedback following my initial contact with you. An ear... Ver mais

Classificada 5 em 5 estrelas

Got quotes from a few companies found online. This was the best price and inclusive of parts (all others were higher and parts would have been additional cost). Date and time easily arranged, engineer... Ver mais

Classificada 5 em 5 estrelas

The whole process very efficient from booking to engineer completing repair On the day engineer texts to update when arrival due at postcode Fault: Oven not working in cooker The engineer was... Ver mais

Informações sobre a empresa

  1. Loja de eletrodomésticos

Sobre Repaircare.co.uk

Escrito pela empresa

Repaircare are the appliance repair experts and their engineers have already successfully repaired kitchen appliances for more than 1 million households nationwide. Whether it is your freezer, cooker, dishwasher or washing machine that has developed a fault, Repaircare will do all they can to fix it for you, fast! All repairs are guaranteed and you can book online 24/7.

For more information visit the website now at www.repaircare.co.uk.

Call on telephone 0844 557 3701 (Mon to Fri 8am - 6pm, Sat 9am - 4pm, Sun closed)

Informações de contacto

4,0

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 73% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(4354)

160 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Problem solved

The engineer arrived on time. He diagnosed the thermostat as the cause of the problem. He replaced a new one and tested to make sure it's working as it should.

Very efficient and courteous.

26 de janeiro de 2026
Classificada 1 em 5 estrelas

They didn’t fix the item and said it…

They didn’t fix the item and said it needed parts over the £250 spend limit.
They refunded £70 of the £145 charge, but it seems a very easy way to make £75 just to turn up, do an examination and tell you it’s not working !

13 de janeiro de 2026
logótipo da Repaircare.co.uk

Resposta da Repaircare.co.uk

Dear Phil,

Thank you for your review.

We are sorry to hear of the issues experienced.

As listed on our website, 'The fixed price appliance repair fee covers you against the cost of the service engineers call out and an evaluation of your product. This onsite visit will determine whether it is repairable.'

In the section, what isn't included, it states 'If the parts required to complete your repair exceed the value of £250.00'.

As discussed, the T's & C's were available to view which they would have been accepted by making the booking.

Please accept our apologies for the inconvenience caused.

Kind Regards
Repaircare.co.uk

Classificada 1 em 5 estrelas

Absolutely appalling engineer

Absolutely appalling service, and one very rude engineer. Our washing machine door latch broke, we have a newborn baby so needed a quick resolution, the engineer came out after 3 days and said it was not in stock the part needed but would call me later that day with an ETA. Did not hear from him for 3 weeks, we chased almost every day to the warranty firm who use repair care, who kept telling us ‘we would have an ETA back in 48 hours’… by the end of 3 weeks we asked for a replacement washing machine as it was getting ridiculous, following this investigation being raised with repair care the engineer phoned me accusing me of ignoring him for weeks and said he had been to our property twice - all outright lies!! I was absolutely appalled with how I was being spoken to and accused when all I’ve been trying to do is get this resolved for weeks, anyway the issue is still not resolved as he hung up on me and said he’ll have to check his schedule!!! Absolutely gobsmacked by this service, if I was his boss I would be going through his calls to see how he speaks to customers and he would no longer have a job! (Also I did ask him to take his boots off on his first visit but instead he trod mud through our new carpet, so yeah cheers for that aswell).

27 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Kylie , Havant Repaircare

Kylie, Havant Branch, was most courteous and helpful in dealing with the initial enquiry and subsequent repair of our Bosch Serie 4 Washing Machine. The engineer who actually did the work was brilliant and very quickly identified the faulty component and replaced it.He was very tidy and machine was put back ready to use in much shorter time than expected. Would strongly recommend Repaircare to anyone with a faulty electrical appliance.

15 de janeiro de 2026
Classificada 5 em 5 estrelas

Swift and simple service at the best price.

Got quotes from a few companies found online. This was the best price and inclusive of parts (all others were higher and parts would have been additional cost). Date and time easily arranged, engineer was very efficient and courteous, and brought and replaced the broken parts. All done in under an hour. Excellent service. Highly recommended.

15 de janeiro de 2026
Classificada 1 em 5 estrelas

Would never go with them again

Would never go with them again. I paid £125 for a repair after saying online the repair would be guaranteed and because they couldn’t do it they kept £75 and sent me £50 back! Go elsewhere

21 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute crooks

Absolute crooks!

Engineer came and said he needed a part. Never heard from him again. Won’t answer calls, or emails but messages show read.

The company gave the token delaying excuses but have also stopped responding.

Had to charge back through the bank after three weeks!!

Please avoid

15 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

repair care fixed my cooker

repair care fixed my cooker. The whole process from booking to fix was smooth and easy. Repairman turned up on time and was quickly able to diagnose problem and fix the issue.

30 de dezembro de 2025
Classificada 3 em 5 estrelas

Nobody is answering the phone

I did use this company before and had no issue but this time, I need a repair for a MIELE washing machine & have to call for the booking to ask a specific question. After more than 3mins of usual faff by a machine, I finally get a chance to be on the line for talking to a real human. Well, I waited and waited and didn't get anybody to pick up the phone. I hung up and will find someone else to do the job. Very poor customer service, shame as they used to be good.

13 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Overcharged for a call out and spare parts that weren’t required.

Technician came out to review a NEFF oven which he partially fixed and stated two other items needed replacing but would need to be ordered and I would receive a phone call. I did not receive a phone call so contacted repair care to advise them that I wished to cancel. I was advised at the time this was fine. The neff technician came and said there was nothing wrong with the oven. I have now received a phone call from repair care stating they will be charging me for a call out. I strongly advise not using this company.

9 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

On time

On time, professional and great value.
Overall a great service, highly recommend.

10 de dezembro de 2025

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