The first engineer was not at all helpful. He just pressed buttons, ran some tests and said there was no problem with the machine, despite us explaining the issue of running for six hours and no water... Ver mais
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Leia as opiniões dos outros
Notified of 3 hour window the day before; contacted by engineer when he was about 15mins away. He arrived promptly and replaced the glass on my induction hob very efficiently ... in and out within 1... Ver mais
Daniel, arrived on time, and at once conveyed he is both knowledgeable and competent. He detected the source of two problems with the washer/dryer and replaced both. Also, he recommended the best sett... Ver mais
Your assigned engineer was the same one who provided the repair for my dishwasher. He was patience and detailed work to check all stuff one by one. Then figure out the issue after few minutes. Then te... Ver mais
Informações sobre a empresa
- Reparação de eletrodomésticos
- Reparação de fornos e microondas
- Reparação de frigoríficos
- Reparação de máquinas de lavar roupa e máquinas de secar roupa
Sobre Respond Services
Escrito pela empresa
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Informações de contacto
42 Robjohns Road, CM1 3DP, Chelmsford, Reino Unido
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 15% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The oven has not been working for a few…
The oven has not been working for a few years. Some of the engineers could not sort the problem out. The engineer who visited today (probably 4th time) managed to fix the problem. A chicken is in the oven now …..yummy
Prompt and speedy fix
The engineer came well within the time slot. He worked swiftly and cleanly and had come prepared with the most likely part to be required. He was right.
Very good service and friendly…
Very good service and friendly engineers. Thank you
The engineer who attended was polite
The engineer who attended was polite, professional and extremely competent and clearly explained the issue.
First time repair
Engineer came with the correct replacement part. He was very polite and efficient and the whole job took no more than 30 minutes. We can now cook normally.
The engineers who came to repair our dish washer have been very polite and completed work efficiently
The engineers who came to repair our dish washer have been very polite and good on their job. You kept me informed about status of the job and completed as quick as possible. Overall excellent.
Professional and friendly
Professional and friendly, got the job done efficiently
Fantastic service
Fantastic service, polite, friendly and got the job done very quickly and provided good advice thank you 😊
Washer Dryer repaired quickly...
Washer - Dryer. Heating not sufficient to dry clothes.
The engineer arrived on time, was pleasant and knowledgeable. He identified the fault within minutes and explained how he was going to rectify it.
He worked in a clean and methodical way, took care to protect the surrounding surfaces and had the machine working again quickly. Excellent service.
Great customer service
Great customer service; the first appointment was cancelled but the lady from the customer service was very helpful and rearranged it for a suitable time and day at a short notice. Engineer arrived promptly and fixed the issue on a spot.
Very efficient
Very efficient, tidy work! Saw the problem and quickly resolved! Back to as new position!
Cooker hob replacement
Was a proffesional service came in straight to the job fitted new hop. No complaints what's so ever.
An excellent visit
Daniel, arrived on time, and at once conveyed he is both knowledgeable and competent. He detected the source of two problems with the washer/dryer and replaced both. Also, he recommended the best setting for the fridge/freezer plus a tip for defrosting. Throughout his visit he worked with care, and was polite and interesting to speak with. He certainly deserves a 5 star rating.
The Engineer was polite
The Engineer was polite, professional and respectful both to myself and about my home. Arrived in the allotted time and did a marvellous job.
He went above and beyond my expectations, even explaining why I was experiencing certain issues with my tumble dryer.
Cannot recommend highly enough.
Happy customer
Thank you 😊
Lessons learned
I thought my washing machine had gone wrong but the problem turned out to be how I was using it.
The engineer checked it thoroughly and reassured me that it was in good working order.
He then gave me some invaluable advice about using the machine, detergents, temperatures etc.
I’m confident now that I can avoid further problems.
Very pleased with my washing machine…
Very pleased with my washing machine repair. The engineer was very pleasant, knowledgeable and did a first rate job.
It was a difficult job it took more…
It was a difficult job it took more than an hour .but the engineer got their successfully.
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