Absolutely terrible service We have ordered a few items from Rhinox, and they have never arrived on time. The latest one was a Rake Riddle. After many weeks i called up and they said i should of had... Ver mais
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Leia as opiniões dos outros
The Case cx36b ripper tooth fits perfectly, no problems with the install. It works just like I hoped it would, brilliantly. I live on 22 forested acres and I am always messing with downed/dead trees... Ver mais
A empresa respondeu
Placed another order with Rhinox for a Ripper and a 400mm deep dig trenching bucket for our Bobcat E17.Jethro notified me before ordering that the 2 attachments would be made to order. He also kept m... Ver mais
I ordered the narrow trenching bucket for the Kubota K008-3. It needed to be made and although the lead time was 3 weeks the bucket arrived on time. The communication regarding delivery was somewha... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Rhinox-Group, Xtreme Performance Digging Buckets, Grading Buckets, Excavator Buckets and Telehandler Buckets!
Informações de contacto
Hunsley Business Park, YO43 4TW, North Newbald, Reino Unido
- 01430 259 259
- sales@rhinox-group.com
- www.rhinox-group.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Rhinox Group
Buckets ordered are perfect fit
Buckets ordered are perfect fit, good quality materials and good workmanship. Communications with company were clear and concise. Buckets worth the price.

Resposta da Rhinox Group
Order and delivery
First class service, ordered item approx 11am item delivered next day approx 9
30am . Would definitely recommend.

Resposta da Rhinox Group
A good product.
Sent the wrong item first off, but quick to rectify mistake. Product looks good.

Resposta da Rhinox Group
Recently purchased a quick coupler for…
Recently purchased a quick coupler for my Bobcat E20. Ordered it and I received it in about a week. After removing the pins and bucket, which always takes me about 20 minutes, I installed my Rhinox coupler. I ordered it to accommodate my hydraulic thumb. It all fit together perfectly. It used to take me 20 to 40 minutes to change buckets. That fact alone would keep me from using the right bucket for the job. The first time to change buckets took me approximately 2 minutes! It took longer to drive Over to the other bucket than it did to hook up. I then used the excavator till dark with no issues from the new system. What a joy it is to work with my machine again. THANKS guys for building a high quality part.

Resposta da Rhinox Group

Resposta da Rhinox Group
Excellent service, Great Product
Rang to enquire about buckets sizes, gent on the phone was mega helpful and knowledgeable so I placed the order there and then, Bucket arrived within a few days and is excellent.
Great Customer service, Great Product, company is going places!!!!

Resposta da Rhinox Group
Easy ordering and quick delivery
Easy ordering and quick delivery, great well made buckets

Resposta da Rhinox Group
Correct Items delivered on time would…
Correct Items delivered on time would use again

Resposta da Rhinox Group
Hello
Hello, placing the order was fine. The original delivery was not met and I had to chase for a new date confirmation. This was not met too, I also had to chase for a new date. This time it was delivered. I did try to use the website for updates but all I could find was, I would receive an email before delivery. This did happen and the driver was great. He went the extra mile for sure. My point is you did not proactively inform me that the delivery date given at order confirmation would not be met. Apart from that the product is really good and the telephone support was also good.
Hope this helps.
Regards, Andrew

Resposta da Rhinox Group

Resposta da Rhinox Group
Brilliant service over the phone from…
Brilliant service over the phone from the sales team when I required an adaption to the order, would definitely use again as a one stop shop for my dipper end requirements

Resposta da Rhinox Group
Item in stock and delivered with 48…
Item in stock and delivered with 48 hours of ordering.

Resposta da Rhinox Group
Trenching bucket
I ordered the narrow trenching bucket for the Kubota K008-3. It needed to be made and although the lead time was 3 weeks the bucket arrived on time.
The communication regarding delivery was somewhat lacking, it just arrived and fortunately I was at home.
I did feel the price was rather on the high side given that these are pattern made.
Anyway, overall I'm happy with the bucket.

Resposta da Rhinox Group
Excellent service
Excellent service. Quality item. Ordered a new 12inch bucket Wednesday afternoon and it arrived in the yard lunch time Thursday. Easy ordering on the good website.

Resposta da Rhinox Group
Great customer service
Just made my first ever purchase from this company (new digger bucket). Very prompt delivery - (free!) - within 5 days of order being placed, and immediate response to subsequent enquiry from me on a related matter (nothing to do with any issue about the item itself)
Excellent customer service. Would have no hesitation in using this company again.

Resposta da Rhinox Group
Fast and efficient service from…
Fast and efficient service from ordering to delivery.
This bucket allowed me to run services 120 meter. from start to finish took me less than a day and that includes the clean up and i was ready to move on to my next job.
I am not a professional user and i was able to do this work easily with minimum mess. I can only imagine the time this bucket would save a professional when using it daily.
It was great to find a professional company that offers a great product and wanted to help its customer to select and ensure delivery was carried out to a tight schedule. Thank you Rhinox and i look forward to dealing with you in the future.

Resposta da Rhinox Group

Resposta da Rhinox Group
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