Absolutely terrible service We have ordered a few items from Rhinox, and they have never arrived on time. The latest one was a Rake Riddle. After many weeks i called up and they said i should of had... Ver mais
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Leia as opiniões dos outros
The Case cx36b ripper tooth fits perfectly, no problems with the install. It works just like I hoped it would, brilliantly. I live on 22 forested acres and I am always messing with downed/dead trees... Ver mais
A empresa respondeu
Placed another order with Rhinox for a Ripper and a 400mm deep dig trenching bucket for our Bobcat E17.Jethro notified me before ordering that the 2 attachments would be made to order. He also kept m... Ver mais
I ordered the narrow trenching bucket for the Kubota K008-3. It needed to be made and although the lead time was 3 weeks the bucket arrived on time. The communication regarding delivery was somewha... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Rhinox-Group, Xtreme Performance Digging Buckets, Grading Buckets, Excavator Buckets and Telehandler Buckets!
Informações de contacto
Hunsley Business Park, YO43 4TW, North Newbald, Reino Unido
- 01430 259 259
- sales@rhinox-group.com
- www.rhinox-group.com
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great company very fast delivery
Very responsive and fast delivery.
Timely attention and a quality product
Timely attention and a quality product. I would do business with them again.
I bought a tilt bucket for my JCB
I bought a tilt bucket for my JCB, absolutely excellent build quality, just as described. it arrived well packaged and on time.
If I need another bucket I will be buying from these guys
Five Stars !!

Resposta da Rhinox Group
Excellent service speedy delivery on…
Excellent service speedy delivery on items

Resposta da Rhinox Group
Quick service to New Zealand
Quick service to New Zealand, although of course things slowed down as soon as it arrived here!!

Resposta da Rhinox Group
Absolutely Rubbish Customer Care
Over the last two weeks left telephone and email messages for a call back. Never got contacted.
Finally got someone to answer today 3rd Jan, and what a major disappointment. Asked if I could visit and view buckets and get advice. Answer, no we are to busy putting in a new system.
Well done Rhinox, hope your system works well as your sales technique and service is one of the worst I have ever experienced. I would not touch you now with a barge pole or an excavators bucket.
Will take my money to someone who actually knows how to treat their customers with respect and care.
I recently bout a 3' smooth bucket for…
I recently bout a 3' smooth bucket for my Kubota k018 and the bucket doesn't fit properly. Poor workmanship on the bucket. It's for my quick attach but it's not that at all. Brian Murphy
Absolutely the best customer service I…
Absolutely the best customer service I have delt with. Understood exactly what I needed and was looking for. I needed a pin made also for my quick release and it was perfect. I highly recommend them. Do not hesitate to buy from this company. Do be aware of the rime difference, so you will need to call very early in the am to catch them open.

Resposta da Rhinox Group
I have just bought my first excavator…
I have just bought my first excavator and was unsure what I needed, after a very helpful phone call things were explained and I was able to order the parts needed.

Resposta da Rhinox Group
Already done this
Already done this, they were astounding next day to Devon from Yorkshire.

Resposta da Rhinox Group
Kubota u10-3
I bought a kingpin replacement bush and pin set for a kubota u10-3.Had this fitted.First problem the bolt cap was too long wouldn't line up with the threaded bolt holes.Simple fix to cut and re-weld to fit.Explained this to the company who thanked me and said they would check their stock.Ufortunatley there is no grease hole in the main pin this was not identified until fitted.
I asked supplier if it was possibly fitted the wrong way round before major dismantle work etc.The reply I got was "The king pins are not meant to be greasable at this position"A picture of the pin in question was sent clearly showing the grease nipple- I also checked this on the parts diagram from kubota.I asked again for clarification to which "these pins have always been solid pins, ones with holes are typically weaker pins"
Now the next pin in this section is separating and works loose,this had never happened with the original,Now the solid pin is starting to grone-more un nessary down time and part replacement! I'm not wasting any more time pursuing this with the company as from the tone of the replies I'm unlikely to get anywhere.My conclusion is that I will purchase genuine parts in future.
Just thought I'd share my experience before you go possibly making an expensive mistake.
Ripper Tooth
The Case cx36b ripper tooth fits perfectly, no problems with the install. It works just like I hoped it would, brilliantly. I live on 22 forested acres and I am always messing with downed/dead trees. Previously removing stumps was usually a very difficult project. This ripper makes a tremendous difference. I pulled four stumps (18-24 inch trunk diameter) in less than an hour. Previously, it would have taken me at least a day or two to get these same stumps out. Thanks for delivering a great product at a reasonable price.

Resposta da Rhinox Group
Great product great price fast delivery…
Great product great price fast delivery
I bought a bucket for my mini digger similar peice for this new one as the second hand ones are going for
Great company i use them often
Thank you
Reg

Resposta da Rhinox Group
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