Richer Sounds - Bournemouth Opiniões 

1661
•
TrustScore: 5 em 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.

A empresa respondeu

Classificada 5 em 5 estrelas

I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Reino Unido

  • 0333 900 0058

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(1661)

24 562 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service at Richer Sounds…

Excellent service at Richer Sounds Bournemouth. The team was very helpful, professional and knowledgeable, and took the time to understand what I was looking for rather than simply trying to sell me something.

The advice was honest and straightforward, and the whole experience was smooth from start to finish. It’s refreshing to deal with people who genuinely know their products and care about customer satisfaction.

Highly recommended if you’re looking for good products, competitive prices and excellent customer service.

7 de setembro de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Classificada 4 em 5 estrelas

Good service until you decide not to spend more money

Happy with the price I paid for my purchase however after listening to the sales guy talk technical nonsense to me for a long time bloody boring and despite me making it clear I’m not interested in anything technical or interested in buying a so called more powerful and more expensive item instead he totally lost all interest in me as a customer and tbh didn’t really conceal this. Last 10 mins of my experience I would of given one star tbh.

6 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your feedback and for taking the time to leave us a review, although we were sorry to read that your interaction with our sales colleague was less than ideal.

We have passed this feedback on to our Bournemouth team to avoid similar instances in the future, and have also asked the store manager to contact you directly to discuss this so we can ensure this is resolved to your satisfaction.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Classificada 5 em 5 estrelas

Great advice on what to buy at Richer…

Great advice on what to buy at Richer Sounds at Boscombe.

System was installed yesterday by Mario/Matt ,

I would definitely recommend all concerned

5 de setembro de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Excellent staff in the Bournemouth…

Excellent staff in the Bournemouth branch. Really helpful and gave me the best option for my situation. You can always rely on richer sounds!

4 de setembro de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

A speedy efficient delivery to the shop…

A speedy efficient delivery to the shop and a very friendly welcome from the guy at the counter who explained that although ear buds cannot be returned for hygiene reasons, providing they were unopened in the original packaging a refund was possible. In the event my son loved them and kept them saying they were the best he has ever owned. Good communication from RS staff via email however I was also receiving emails from DPD which was confusing because I wasn't sure if they were being delivered to my house or the shop. Whilst they were delivered to the shop as I requested, emails from both the carrier and RS were misleading and maybe the logistics could be improved. Thank you RS all the same 😃

2 de setembro de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

LG TV

Would like to thank Bournemouth Richersounds for the sale of LG TV, would also like to thank Oscar for all his information and help .

28 de agosto de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

A truly pleasant experience

I rarely do reviews but I could not imagine a better experience! Aaron was patient, knowledgeable and above all helpful - despite the fact that I was clearly going to spend very little on my wife's old Hi-Fi. Thank you so much :)

4 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Lewis was brilliant

Lewis was brilliant. My husband thought he knew what he wanted but Lewis took the time to ask what we wanted, how we wanted to use it & then went through all the plus & minuses of all the systems. Very knowledgeable & really easy to talk to.

27 de agosto de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Classificada 4 em 5 estrelas

Getting proper advice from someone who…

Getting proper advice from someone who knew what they were talking about.

25 de agosto de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for the feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Classificada 5 em 5 estrelas

Very helpful

Very helpful, listen to you and give you good advice on what will work for you. Was recommended to go there and it's the go to shop now. Nothing is too much for them.

25 de agosto de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Excellent and honest recommendations

Excellent and honest recommendations, the manager Paul clearly knows what he’s doing and has years of experience in their products. Price was good and they had the stands I wanted in stock for same day collection. Can’t fault them at all.

24 de agosto de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Richer Sounds continues their great service.

Richer Sounds is my "go to" place for A/V products. Have always found them to be helpful, friendly, efficient and competitively priced. My recent experience was no exception. After being greeted in a cheery manner by Aaron I explained what I wanted. He checked the store stock and went to get what I wanted. Having paid I left with my purchase. The entire process was completed in less than 5 minutes. My thanks to Aaron for his helpfulness and efficiency. All in all a very positive shopping experience.

15 de agosto de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Bournemouth - great service

I contacted Bournemouth to ask if they had a Technics SA-C600 in stock. Paul got back to me really quickly saying they’d order one in. He contacted me as soon as it arrived. The guys in the shop were really friendly, knowledgable and helpful. Highly recommend and also the Technics is awesome!!

22 de agosto de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

very professional service

very professional service -I made my purchase over the phone to my local branch. Delivery was on time. Very satisfied with my TV and glad to have a 6 year warranty!

22 de agosto de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Always unbiased advice from very…

Always unbiased advice from very knowledgeable people, and price match as well.why wouldn’t you.

18 de agosto de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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