Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Ver mais
A empresa respondeu
Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Ver mais
A empresa respondeu
Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Ver mais
A empresa respondeu
Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Shopped in the Bournemouth store. I must say the service is second to none. They have a great understanding of the equipment they are selling and more importantly to me open and honest. I would recommend them again and again. I have suffered by big companies Costomer service before and started to think I may as well just buy from Amazon for the convenience . Richer sounds has made me realise that great Costomer service is still around and well worth going there to see them. I can some times be over critical with the Costomer services but honestly Richer Sounds deserves the five stars and more. I will be buying all my electrical equipment from there even though i live 2 hours away in Swindon . We all need to support these companies because they are hard to find!!!

Resposta da Richer Sounds - Bournemouth
Great price for a really good product.
Good communication, delivered to store really quick, with friendly staff on collection.

Resposta da Richer Sounds - Bournemouth
I'm amazed with my LG C5 OLED 55 inch I love my series X graphics and especially with my playstation 5 pro graphics are amazing and I thank richer sounds for delivering on time and making this possible I would definitely buy from richer sounds again you've made me a satisfied happy customer who would recommend you for future reference god bless kind regards Toby Owen leahy

Resposta da Richer Sounds - Bournemouth
Easily contactable and very helpful via phone (unusual nowadays). Very friendly , knowledgeable and full of good and useful advice. Great product selection and pricing. Will always be my first stop for A.V. products

Resposta da Richer Sounds - Bournemouth
very helpful advice in plain language and good guidance and help on my choice of amp

Resposta da Richer Sounds - Bournemouth
Good service. Knowledgeable staff. Fast delivery of order. Many Thanks!

Resposta da Richer Sounds - Bournemouth
Paul was superb with his advice and insight. I’m left extremely satisfied with my new system. I keep listening to music from throughout my lifetime and rediscovering details and musicality never spotted before. Which is an absolute and utter delight.

Resposta da Richer Sounds - Bournemouth
After four and a half years, our TV went faulty. Richer Sounds loaned us a new unit while they evaluated the repair. It turned out that the old unit was beyond economic repair and we were offered a sum as compensation, which we accepted. The manager and staff were very helpful throughout the whole process and we now have a new TV that we are very satisfied with. Keep up the great work RS Team.

Resposta da Richer Sounds - Bournemouth
Very helpful assistant who explained the item we were purchasing and much more to help us with our audio experience

Resposta da Richer Sounds - Bournemouth
Ordered an item online for collection at store . Kept informed during order delivery process…then by store when item arrived.
Great service.

Resposta da Richer Sounds - Bournemouth
Once again, Aaron, based at the shop in Bournemouth, gave me excellent support in choosing a suitable CD player alongside a new amplifier this time. Brilliant!

Resposta da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth
Def use again. Overall a highly satisfactory shopping experience, Delivery was made the very next day (free). Great product and assistance where needed

Resposta da Richer Sounds - Bournemouth
Having killed our 5 year old 48" OLED Panasonic TV during a Wii session, I went to RS to replace it as its 'the place 'to go on Saturday
I was met by a smiling Oscar who tried to find a replacement 48" OLED, but was unable to do so as none were available
After consulting with my wife we agreed to purchase a 55"oled Panasonic , being unsure of the size increase
The TV was duly delivered on Tuesday afternoon in a very large box , after setting up we sat down to enjoy our new large TV
We are getting used to our new 'big screen '
Many thanks to Oscar for another RS experience

Resposta da Richer Sounds - Bournemouth
Very knowelgable

Resposta da Richer Sounds - Bournemouth
I couldn't work out what I was doing wrong on Richer Sounds website, but a quick call to the Bournemouth shop and a chat with Paul who sorted out my order within a few minutes. Very competitive price on my new TV and sound bar.

Resposta da Richer Sounds - Bournemouth
Very helpful, knowledgeable staff in the store and we ordered through them and the item was delivered the following day. Very efficient,

Resposta da Richer Sounds - Bournemouth
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.