Richer Sounds - Bournemouth Opiniões 

1602
TrustScore: 5 em 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Reino Unido

  • 0333 900 0058

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1602)

24 702 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Aaron was very helpful with good communication regarding a clearance item. Quick delivery as well

9 de maio de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

I find the staff all very helpful

I find the staff all very helpful and friendly, Dan helped me make a decision, if you’re not sure what to buy, in my case a new TV, there are so many models to choose from nowadays, they explain the difference between them, I’m very pleased with the LG TV I bought, very good price, and delivered the next day.
would definitely recommend.

7 de maio de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

One stop shop

Great customer service from the knowledgeable guys in Boscombe. They helped me decide on which headphones were a match for my requirements. It was so helpful to try on and listen to different brands before buying. Fast shipping and a follow up call was appreciated.

17 de abril de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Bring back Old school service

After a few years I decided to move away from smart speakers, and go for an old school set up, with a relativly small budget. I called in at the Boscombe store and spoke to the manager Paul for some advise. We spent 30 mins discussing different options to add to my old Denon amp. I am now a very happy owner of a decent sounding set up! Delivery was prompt, packed and boxed well.

6 de maio de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Fantastic experience at your…

Fantastic experience at your Bournemouth store. Both Paul and Oscar gave excellent advice on products and the new cd unit and speakers I picked up are pure class. I even had a follow up phone call to see how the products were going and to see if I was happy with them. Would highly recommend Richer sounds to anyone.

2 de maio de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Classificada 4 em 5 estrelas

The staff at the Bournemouth branch were helpful

The staff at the Bournemouth branch were very helpful and between us we decided on a TV which was suitable

2 de maio de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your very kind comments about the Bournemouth store colleagues, which we will of course pass on. Hopefully the next time you visit we will be able to obtain a five star rating from you.

Many thanks

The Richer Sounds team

Classificada 5 em 5 estrelas

Great personal service

Great personal service; great price

27 de abril de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Our First Hifi Set , Great Experience With Richer Sounds Bournemouth

My wife and I were looking to buy our first hi-fi system. We didn’t have much knowledge about hi-fi equipment and initially only went in out of curiosity, without any intention of making a purchase.

However, a gentleman named Dan kindly took the time to let us demo several speakers without ever pressuring us or making us feel like we were inconveniencing him. Although we didn’t buy anything on our first visit, the experience definitely made us more enthusiastic about getting our own hi-fi setup.

After narrowing down several systems, we wanted to trial them properly. We contacted a few shops, but many made us feel as though we were wasting their time. That was not the case with Richer Sounds Bournemouth. Once again, Dan took the time to answer all of our questions and arranged for the systems we wanted to trial.

Along the way, there were a few hiccups with compatibility between some of the equipment, but this was certainly not the fault of Richer Sounds Bournemouth. Throughout the process, the team continued to answer our questions and help us troubleshoot the issues. After plenty of back and forth, we finally ended up with the system we wanted, and we are absolutely delighted with it.

Kudos to the Richer Sounds Bournemouth team, and special praise to Dan for his patience, professionalism, and excellent customer service!

25 de abril de 2026
Opinião espontânea
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Always superb

Over the last twenty years, and before that in London, whenever I have needed new HiFi separates I have gone straight to Richer Sounds in Bomo. Today, I went thinking I needed a new amp but Oscar was right on it and, instead, fitted me up with new banana plug leads which have revived the stereo and sound fresh and clear. They are absolutely ace, trustworthy and knowledgeable. I couldn’t recommend this store more.

3 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Hifi improvements

Having just purchased a Marantz CD6007 my daughter on hearing it announced she wanted to upgrade her “hand me down” amp & speakers so after a little research we spoke to the Bournemouth branch who gave advice & she made her decision Arcam +5 & Dali Oberon 5’s in dark walnut (which was a must!) & they both sound & look! Amazing

22 de abril de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Easy to order online.

Easy to order online.
Collection ready as specified.
Service good

17 de abril de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Superb team

Superb team. All the staff, that I dealt with, were extremely helpful and friendly. I had a couple of problems and they were only to pleased to sort me out. Buying on line is all very well, but when you do have a problem, it is very reassuring knowing you can, either phone, or go down in person to the store to discuss the problem. Great stuff Richer Sounds!!!!

12 de abril de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great service

Great service, excellent advice, able to price match with no problem.
Thanks Paul and Lewis

14 de abril de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Marantz CD Player

From the initial telephone engagement to ordering & paying: it all went very smoothly and without fuss. I had a clear view of what I wanted but was open to suggestions and after a few questions & answers the delivery date was confirmed and duly picked up as forecasted. Job done and I’m immersed in Zep: first time in a long time. Thanks to the Bournemouth shop.

11 de abril de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Helpful and knowledgeable salesman no…

Helpful and knowledgeable salesman no pressure and all at very competitive price.
I could not of ask for more.

6 de abril de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Best shop for HI-Fi

Helpful, friendly and knowledgeable staff.
The prices are good too!

4 de abril de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Excellent service

I easily ordered what I needed online, was met by friendly staff at the shop who had the part I ordered ready for me. This is the third or fourth time I have used Richer sounds for high value items and have always been pleased with their service.

1 de março de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

LV OLED 65" TV

The staff (Oscar) was very knowledgeable, trying to meet our needs without influencing too much. The follow-up delivery and confirming emails were appreciated

28 de março de 2026
logótipo da Richer Sounds - Bournemouth

Resposta da Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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