Richer Sounds - Bromley Opiniões 

1411
TrustScore: 5 em 5

4,9

48 East Street, BR1 1QW Bromley, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very friendly, helpful service. Made me feel at ease. Tommy helped smooth my anxiety over the delayed delivery by being calm and reassuring. The installation was quick and efficiently done. Very happy... Ver mais

Classificada 5 em 5 estrelas

Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would high... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust. Not only is the customer service excellent but, unlike m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have b... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1411)

24 895 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

TV Sony

The assistant was very helpful in
helping me with all the information I needed to make the right decision for
purchasing my 43 inch sony TV.
He was also very friendly.

27 de dezembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Really great store

Really helpful staff . I asked if they could match a price i had seen from another competitor, they not only said yes but actually found they had lower package price on the marantz cd6007 , marantz amp and Bowers & Wilkins speakers for my partners Xmas pressie.
Great service , very helpful and knowledgeable .

26 de dezembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Quick delivery and a great price!

Quick delivery and a great price!! Top shop for hifi. Brilliant sales too!!

23 de dezembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Held my item until I got there.

They kept the last turntable aside for me, and also happily gave me a £10 discount for joining the VIP club

24 de dezembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Ordered online on Saturday before…

Ordered online on Saturday before Christmas was able to pick up in store on Tuesday excellent communication with the team. Got exactly what we wanted at a good price

22 de dezembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

CD player

I was able to park directly opposite the Bromley shop and my CD player was carried to my car for me.

19 de dezembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

PHILIPS Ambient 43 inch…

Matt went out of his way to source the TV bought in Nov as the new stock was not coming in until the New Year as this was a Christmas Present I was not happy

23 de novembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Bromley team are excellent

The staff instore are very friendly, knowledgeable and helpful. They were able to advise suitable products within my budget. Delivery service was quick and efficient. Can’t fault.

13 de dezembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great service from friendly staff

Call centre busy calls go to stores, I was so lucky to get through to Matthew at the Bromley branch. Friendly, full of know how and gave me an excellent deal. With a 6 year warranty of course ;) Thanks Matthew

19 de dezembro de 2025
Opinião espontânea
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

The personal help of Matt at Bromley…

The personal help of Matt at Bromley despite not receiving speakers lost by DPD he has lent me speakers so I have some over Christmas until mine are found or come back in stock . I suggest you sack DPD. Happy Christmas.

11 de dezembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Top service from Matt!

I bought some QED speaker cable from the Bromley store and there was an issue with one of the banana plugs. Matt came to my house to sort it for me. Amazing service!

28 de novembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Was looking for a hifi set after much…

Was looking for a hifi set after much research i settle for Richer sounds Bromley,
I met Jerome he was so welcoming and enthusiastic after describing what I was looking for he made a few recommendations and setup the studio so I could have a listen to the equipment, he generated a quote for a few items for Me to have a think about, there was no hard sell
After a few days I return and met with Jerome after much discussion I settle for the Arcam A5 plus Amp and the Wharfedale EVO 5.3 speaker to get me started, more equipment to follow
Jerome is an asset to Richer sounds he made my experience enjoyable

1 de dezembro de 2025
Classificada 5 em 5 estrelas

Staff both in shops and telesales very…

Staff both in shops and telesales very helpful. Finally listening to my teenager LPs again and somehow I still know all the words after 25 years. Just don’t ask me what I did last week…great little turntable, very easy to set up.

5 de dezembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Richer Sounds consistently delivers…

Richer Sounds consistently delivers beyond expectations. Although this was a relatively small purchase, I was impressed by the Bromley branch’s level of attention, excellent advice, and swift delivery. The staff are highly knowledgeable and genuinely passionate about the products they sell. I highly recommend this store, which stands well ahead of its competitors.

6 de dezembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Quality Goods. Great service!

Team provided knowledgeable advice in regards to product and installation needs. Tommy stepped in when the on line ordering system struggled. Thanks Tommy!

1 de dezembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

ordered a new turntable and the item…

ordered a new turntable and the item was sent to my local Weybridge branch and i picked the item the next fabulous service well done!!!!

3 de dezembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Customer service has been outstanding

Customer service has been outstanding! Thanks again to Matt and Tommy for supporting with my original faulty TV which couldn't be fixed. Which lead to a purchase of a new TV with a gift voucher which was very much appreciated. I am happy with my new TV. As well I have been a customer of Richer Sounds for fair few years and the customer service has always been very good. Thanks again.

27 de novembro de 2025
logótipo da Richer Sounds - Bromley

Resposta da Richer Sounds - Bromley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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