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Richer Sounds - Cheltenham Opiniões 

2084
•
TrustScore: 5 em 5

4,9

Hi-fi
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31 High Street, GL50 1DX Cheltenham, GB

•
0333 900 0057

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Having had a few difficulties with the tactile controls on a pair off new headphones followimg a recent purchase. I returned to Richer Sounds for help. I was treated extremely polightly by the Manger... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a problem with a fault on a recently purchased cd/ radio player. We contacted the company and there was no messing about ……. Just a straightforward exchange. Excellent service.The staff member... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good service, the person who helped me was informative and he knew well his subject. I ended up buying a higher spec TV great company will use again and recommed to others

A empresa respondeu

Classificada 5 em 5 estrelas

The cello -Roku television purchased was good value and delivered without delay . The 7 year guarantee with the purchase was an important part of my decision to buy this tv. I always go to Richer Soun... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,9

Todas as opiniões

(2084)

24 593 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

First rate company in every…

First rate company in every way,Knowledgeable staff and great customer service .

28 de maio de 2026
logótipo da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham

Thanks for taking the time to leave your review. We were thrilled to hear the team’s knowledge and service stood out. Hopefully next time we can make it a full five star experience for you.

Many thanks

The RS Team

Classificada 5 em 5 estrelas

Richer Sounds in Cheltenham

Visited Richer Sounds in Cheltenham to enquire about a streamer with a CD player. Spoke with Richard who suggested I look at the Eversolo play CD edition. No sales pressure whatsoever simply good solid advice. Returned a few weeks later and purchased the item along with Dali speakers. Delivery took one week. Now installed and very happy with sound and quality.

28 de maio de 2026
logótipo da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

I wanted to buy an Audiolab 7000A…

I wanted to buy an Audiolab 7000A amplifier and the Cheltenham branch had one that a previous customer
had tried out but had rejected it so I was able to buy it
at over £100 less than its list price. Since then I have listened to music using most of the inputs both digital and analogue.The sound quality is superb even legacy
sources like my cassette deck sounds great. Highly recomended.

11 de agosto de 2025
logótipo da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Purchase of TV at Cheltenham

Purchase of TV at Cheltenham. OAPs, knew what we needed and Mandy (known from previous purchases and very helpful) checked options and a TV bought without further ado. Delivered as arranged. Great service!

22 de maio de 2026
logótipo da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Great team

Great team, great kit

4 de abril de 2026
logótipo da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 4 em 5 estrelas

Shop/demo of kit was great

Shop/demo of kit was great, staff at Cheltenham very helpful.
Only letdown (which I don’t hold Richersounds directly responsible for) was my amp delivery arrived a day late when I had taken time out to be available on the arranged delivery date (FedEx were the issue- Leak use them it seems, to courier their goods)

22 de maio de 2026
logótipo da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham

Thank you for leaving us a review, it is fantastic to read such positive comments about the store team and that the demo went well. It's really disappointing that the courier used by the supplier let the side down somewhat however and we will of course feed this back to Leak so they can review themselves.

Of course should you need any help whatsoever do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 5 em 5 estrelas

I popped into the shop to discuss my…

I popped into the shop to discuss my purchase with your team, before progressing with the order. Excellent service as always

20 de maio de 2026
logótipo da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Buying is very easy with knowledgeable…

Buying is very easy with knowledgeable staff. Delivery was quick and the whole experience was very easy as always. Prices are good and some were much cheaper than local and big stores.
Have used Cheltenham branch for many years and would use again next time I buy.

19 de maio de 2026
logótipo da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Friendly and knowledgeable service

Friendly and knowledgeable service. Item was not in stock but the store order for us and phoned the next day when it arrived.

19 de maio de 2026
logótipo da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

The staff in Cheltenham: Excellent

The staff in Cheltenham was quite knowledgeable and very attentive. Very pleased with both the service and the quality of the products they carry (Focal).

11 de julho de 2025
logótipo da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Purchased an LG OLED65G6

Purchased an LG OLED65G6; a 5 star TV and a 5 star service provided by Jason and his team.
This is not the only TV I have purchased from Richer Sounds Cheltenham and the service has always been excellent.

13 de maio de 2026
logótipo da Richer Sounds - Cheltenham

Resposta da Richer Sounds - Cheltenham

Thanks for your feedback, great to read you were happy with our service.

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