Richer Sounds - Croydon Opiniões 

1377
TrustScore: 5 em 5

4,9

109 South End, CR0 1BG Croydon, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent experience. Beat the best price I could find, with a long guarantee. Delivery wasn't in the time slot stated bit all ok in the end.

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.

A empresa respondeu

Classificada 5 em 5 estrelas

The team in store were incredibly helpful, didn’t hesitate to apply a price-match discount, and called me later that day to confirm the order had gone through (having requested set up of 3x PayPal pay... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1377)

24 313 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Richard sounds never disappoints…

Richard sounds never disappoints me.(this is my third visit)
From the moment I step in the shop to the installation of my television, they are very friendly and helpful in explaining the difference between the makes and the different systems.
They have arranged for tv to be fitted as well. Their installers ClemoTech Av
Have been excellent as well. Came within the allocated times were very friendly and did a great job.
Will highly recommend both to anyone.

23 de abril de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

I don’t normally bother with surveys…

I don’t normally bother with surveys but it would be unjust not to commend the excellent service and knowledge about the product I bought, particularly from Martin. Will definite use Croydon Richer Sounds again.

20 de abril de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Classificada 4 em 5 estrelas

Tried upselling something motpre expensive

I told your assistant the item I'd come to buy. He immediately tried upselling a similar more expensive one. I bought what I wanted, the original I'd wanted, except the item wasn't in stock so had to return 2 days later. I was happy with my second visit.

20 de abril de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your review and for visiting our Croydon store. I’m pleased to hear that you left happy following your second visit, but it's of course disappointing that the initial recommendation came across as pushy, which the sales colleagues should never come across as.

I’ll be sure to pass your comments back to the manager and his team so we can keep the balance right, thank you again for your custom and for the valuable feedback.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 5 em 5 estrelas

Knowledgeable and helpful Staff

Knowledgeable and helpful staff who listened to what I was looking for and advised accordingly. I have always been impressed by by the staff at Richer Sounds.

20 de abril de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Great customer service

Great customer service. Item arrived sooner than advised.

23 de fevereiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Got some helpful advice

Got some helpful advice, had an interesting chat, and ordered the good quality cable that I wanted, at a decent price and delivered on schedule the next day. Thanks.

15 de abril de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Martin made me feel very special and…

Martin made me feel very special and enjoyed the listening experience with different amplifiers, and speakers to get the sound i wanted

21 de março de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Brilliant service as usual

I recently picked up the Audio-Technica LP70XBT from Richer Sounds in South Croydon, and I couldn’t be happier with both the product and the experience.

I’ve been coming to this store since I was a teenager, and it’s honestly reassuring that the level of service hasn’t dropped one bit over the years. The team are consistently knowledgeable, approachable, and genuinely enthusiastic about what they do — it never feels like a hard sell, just people who actually care about helping you find the right setup.

As for the LP70XBT itself, it’s fantastic. Super easy to set up, beautifully designed, and the Bluetooth functionality makes it incredibly convenient without compromising sound quality. It’s the perfect blend of modern features and that classic vinyl experience.

Richer Sounds South Croydon continues to be my go-to for audio gear, and this latest purchase just reinforces why. Highly recommended both the turntable and the store.

10 de abril de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Top quality product

Top quality product, Marantz amp and Dali speakers. Incredible sound for the price, couldn't recommend highly enough. Top service which is what I have come to expect from Richer Sounds.

29 de outubro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Excellent company to buy from!

This is an excellent company to deal with. Very good service, good prices, good warranties and will price match if you find your item cheaper on another website.

7 de abril de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Great Customer Service

Had a wonderful experience with Ri her Sounds - Croydon, I was able to test the sound of the speakers and even compare them. Martin was very patient and informative and now I have a sound system I am happy with.

30 de março de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Great service

I’ve shopped here for years now and have always been welcomed and looked after. Dominic Was very helpful and sorted out everything I wanted I would highly recommend this company.
Thanks again

31 de março de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Excellent service from team at Richer Sounds Croydon

I bought a TV which developed a fault, so it was returned to Croydon branch for testing. It was returned to manufacturer and I received replacement within 24hrs. Sadly this too had the same problem and constantly needed digital channels re tuning, so was returned for a full refund. Richer Sounds team could not have been more helpful and supportive. Thank you.

22 de agosto de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Everything went very well!

Everything went very well, from placing my order to the delivery, great, many thanks!

27 de março de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great experience in Croydon branch

Great experience in Croydon branch. Helped me find what I wanted and best price. Would highly recommend

23 de março de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Kieran was knowledgeable about the…

Kieran was knowledgeable about the product and we discussed the various options. After purchase there was an issue with the delivery date and Kieran arranged for the delivery to be made to the store. He then hand delivered to my address at a pre arranged time.
Very happy with the service and special thanks to Kieran.

23 de março de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Quick efficient service polite & helpful

Quick efficient service polite & helpful
Fast secure delivery to the shop quick n easy to collect

23 de março de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais