Richer Sounds - Croydon Opiniões 

1377
TrustScore: 5 em 5

4,9

109 South End, CR0 1BG Croydon, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent experience. Beat the best price I could find, with a long guarantee. Delivery wasn't in the time slot stated bit all ok in the end.

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.

A empresa respondeu

Classificada 5 em 5 estrelas

The team in store were incredibly helpful, didn’t hesitate to apply a price-match discount, and called me later that day to confirm the order had gone through (having requested set up of 3x PayPal pay... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
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3 estrelas
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1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1377)

24 313 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Manhattan Aero box

I was lucky enough to be able to pre order a Manhattan Aero box to use with my TV without an aerial connection.The box was delivered by DPD sooner than I expected and was given advance notice of my 1Hr slot.
Setting up the device was straightforward and relatively simple, the only additional setup required was registration with various apps before I could use them.
The device performed well and I am happy with my purchase and would recommend Richer Sounds service.

22 de março de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Richer Sounds, simply outstanding.

Having decided on a new television that was due in store in a matter of days, I placed an advanced order courtesy of the sales team. Telephone was answered swiftly, all details recorded and within 2 minutes, my order was complete. Soon after, I received confirmation from the delivery team my order had been received. My television arrived yesterday, driver Flynn was very polite and helpful. The process from start to finish has been smooth and seamless. I've been a Richer Sounds customer in excess of 25 years. Not one problem, ever, you guys get it right every time. An astonishing business employing very knowledegable staff.

17 de março de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

For me it’s important to shop locally…

For me it’s important to shop locally as Richer sounds employs local people and it drives our economy
They did a great job and always try to be helpful they also price matched so I got a great deal too,

18 de março de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

I ordered online and collected in…

I ordered online and collected in store. The process was really easy and the communication excellent.
The team in the shop were brilliant too - informative and answered questions.

9 de março de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Had no issues

Had no issues, purchase and delivery great my local branch very freindly and dont hassle you. HIGHLY RECCOMENDED.

1 de março de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Dominic went out of his way to ensure…

Dominic went out of his way to ensure my order was delivered promptly
Service in Croydon shop was excellent -knowledgeable without being geeky

6 de março de 2026
Opinião espontânea
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Simple. Why wouldn't you

Richer sounds always give great advice. Price match so why go anywhere else.
Aftercare is always brilliant..

27 de fevereiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Very pleasant people on the phone

Very pleasant people on the phone, was delivered next day and was packed well and worked well.Definitely use them again

2 de dezembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

The perfect blend of high tech products…

The perfect blend of high tech products with human support. After sales support was incredible. One of the best businesses Ive come across. Go for the home theatre! You won't regret it.

24 de novembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Very helpful

Very helpful, friendly, non-pressurised, sales assistance.

17 de fevereiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Always great service from the Croydon…

Always great service from the Croydon team. Plus an added bonus of a large refund on my faulty TV under the Richer Sounds 6 year guarantee.
I had already purchased my new TV and the refund was handled, without a fuss, over the phone.
I always recommend Richer Sounds to friends and colleagues.

15 de fevereiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

first class service as always i would…

first class service as always i would not think about going anywhere else for my hifi needs

13 de fevereiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

I bought a portable cassette player 3…

I bought a portable cassette player 3 months ago. Devloped a structural issue which meant I couldn't play cassettes on it. Took it back to Richer Sounds in South Croydon & they changed it immediately.
I'm really impressed with the level of customer service they offer

11 de fevereiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Perfection

Wonderful &so easy to deal with.

9 de fevereiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Wonderful!

Approachable, friendly, confident and extremely knowledgeable staff. Speedy delivery of items not in stock and follow up phone call to confirm delivery at store.
Very happy to dispose of old items including a monster CRT TV!

7 de fevereiro de 2026
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your wonderful feedback

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