Richer Sounds - Croydon Opiniões 

1415
•
TrustScore: 5 em 5

4,9

109 South End, CR0 1BG Croydon, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Knowledgable and friendly staff, willing to spend time demonstrating a product and finding alternatives. Chosen item wasn't in stock, but arrived at store for collection next day, as promised, with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been buying from Richer Sounds for 40 years and their staff have always been knowledgeable and helpful. Impressive range of Hi Fi and separates. I’ll be buying from them again.

A empresa respondeu

Classificada 5 em 5 estrelas

i visited the store . Staff polite courteous ,. arranged demo of item I was considering to purchase. subsequently I completed purchase via tel call.

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been buying tech from Richer Sounds Croydon for years now. They are always consistent in giving good advice, expertise and service in the shop, no matter what you’re interested in or going in t... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,9

Todas as opiniões

(1415)

24 593 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Wonderful customer service

Great guys. Whole of stuff know what they do. Highest customer service!!!! 1000 percent recommend 😁😁😁

17 de novembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

everyone has been very helpful

everyone has been very helpful, friendly and patience. definitely recommend!

20 de novembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Great company

Great company, have used them since the 70's

18 de novembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Good service and very helpful advice.

Paul was very helpful when buying a DVD player/recorder and sent an email with a link to the manual. Didn't need it in the end as it actually came with a paper manual but good of him to do that. Kept informed by Richer sounds when it would be arriving and got it the following day. We will be shopping with Richer Sounds again.

18 de novembro de 2025
Classificada 5 em 5 estrelas

Customer Service

I made a genuine mistake and bought the wrong TV stand for the wall and was very happy that the item was taken back, without any fuss

15 de agosto de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Dealt with Paul in Croydon store

Dealt with Paul in Croydon store
Amazing knowledge and sound advice
Came through with a brilliant deal and will be back next year to purchase additional TV

17 de novembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

We visited the branch in South Croydon…

We visited the branch in South Croydon and met Kieran. We were looking for a record player for our daughter’s 16th birthday. Kieran could not have been more helpful & accommodating. He went above and beyond to meet our needs.
My daughter is soo happy with the purchase. Thanks a million again to Kieran he is a credit to the company!

23 de novembro de 2025
Opinião espontânea
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Richer Sounds have never let me down

Richer Sounds have never let me down! The team at the South Croydon store are always helpful, friendly, and knowledgeable.

Was able to call to check stock levels. Paul was able to put an order in specifically for the item I needed, while also providing some solid advice at the same time.

I went in to collect it and that was also handled brilliantly by the guys in store.

I've used Richer Sounds, and this branch specifically, loads of times, and that trend isn't about to change.

13 de novembro de 2025
Classificada 4 em 5 estrelas

Very helpful and friendly customer…

Very helpful and friendly customer services... I was not happy with my initial TV purchase, but it was easy to return and upgrade to something more suitable. Store also ordered the wrong size TV but I was able to call and sort it out over the phone. Ordered Sunday received first thing Wednesday morning, Only downside was parking which was expensive and difficult to find.

9 de novembro de 2025
Classificada 5 em 5 estrelas

No hard sell -no hype

Was helped by Paul.
Very knowledgeable about products.
Straightforward advice and sale.
No "hard sell" - no "hype" - no problem.

10 de novembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Excellent service

Excellent service - both call centre and branch staff friendly and helpful.
Speakers arrived next day so amazing service and 100% as described.
Will always use Richer and will always recommend to friends and family without hesitation

10 de novembro de 2025
Classificada 5 em 5 estrelas

Really helpful staff, good prices

Really helpful staff, especially Kieran and Richard, explaining what I needed to set up my old hifi system with Sonos as I had no idea. They sorted out the purchases and put them together. The prices were reasonable. Kieran was very patient, Richard helped me sort a buzz.

9 de novembro de 2025
Classificada 5 em 5 estrelas

Recent TV purchase

Richer Sounds Croydon store is very local to me and I have purchased various items from them over the years due to good customer service and after sale assistance.

8 de novembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Hisense projector

I recently purchased a Hisense projector online from Richer Sounds, and I couldn’t be happier with the experience. The order was delivered to the store incredibly quickly, and the staff were prompt, friendly, and extremely helpful when I went to collect it. The whole process was smooth and efficient. I’m very pleased with both the service and the product. Highly recommended!

13 de outubro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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