Richer Sounds - Croydon Opiniões 

1381
TrustScore: 5 em 5

4,9

109 South End, CR0 1BG Croydon, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought an LG G5, from curry's and was awaiting delivery. It was £2300. I then saw that Richer Sounds was offering the same TV but at £1899 and including an LG sound bar, worth £799. WHAT A DEAL!!!... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The team in store were incredibly helpful, didn’t hesitate to apply a price-match discount, and called me later that day to confirm the order had gone through (having requested set up of 3x PayPal pay... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,9

Todas as opiniões

(1381)

24 752 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Richer Sounds have never let me down

Richer Sounds have never let me down! The team at the South Croydon store are always helpful, friendly, and knowledgeable.

Was able to call to check stock levels. Paul was able to put an order in specifically for the item I needed, while also providing some solid advice at the same time.

I went in to collect it and that was also handled brilliantly by the guys in store.

I've used Richer Sounds, and this branch specifically, loads of times, and that trend isn't about to change.

13 de novembro de 2025
Classificada 4 em 5 estrelas

Very helpful and friendly customer…

Very helpful and friendly customer services... I was not happy with my initial TV purchase, but it was easy to return and upgrade to something more suitable. Store also ordered the wrong size TV but I was able to call and sort it out over the phone. Ordered Sunday received first thing Wednesday morning, Only downside was parking which was expensive and difficult to find.

9 de novembro de 2025
Classificada 5 em 5 estrelas

No hard sell -no hype

Was helped by Paul.
Very knowledgeable about products.
Straightforward advice and sale.
No "hard sell" - no "hype" - no problem.

10 de novembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Excellent service

Excellent service - both call centre and branch staff friendly and helpful.
Speakers arrived next day so amazing service and 100% as described.
Will always use Richer and will always recommend to friends and family without hesitation

10 de novembro de 2025
Classificada 5 em 5 estrelas

Really helpful staff, good prices

Really helpful staff, especially Kieran and Richard, explaining what I needed to set up my old hifi system with Sonos as I had no idea. They sorted out the purchases and put them together. The prices were reasonable. Kieran was very patient, Richard helped me sort a buzz.

9 de novembro de 2025
Classificada 5 em 5 estrelas

Recent TV purchase

Richer Sounds Croydon store is very local to me and I have purchased various items from them over the years due to good customer service and after sale assistance.

8 de novembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Hisense projector

I recently purchased a Hisense projector online from Richer Sounds, and I couldn’t be happier with the experience. The order was delivered to the store incredibly quickly, and the staff were prompt, friendly, and extremely helpful when I went to collect it. The whole process was smooth and efficient. I’m very pleased with both the service and the product. Highly recommended!

13 de outubro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great customer service & price

Been wanting to upgrade my record player and speakers for a while.

Popped into the Croydon store after some research and the team couldn’t have been more helpful, showing me some options and trying out the speakers and record players.

They didn’t have the speakers in stock but delivery was super quick.

Price was great too!

Would defo recommended they couldn’t have been more helpful!

8 de novembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

All good

All good, thanks 😊

7 de novembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Always love going to Richer Sounds

Always love going to Richer Sounds, everyone is very knowledgeable and friendly and just make your life easy without any pressure!

3 de novembro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great shop

Great shop, great knowledge and advice 10 out of 10

30 de outubro de 2025
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Reunited with music

I decided I needed HiFi back in my life. I love music, it has been with me through every event in my life…so far! Anyway, I had lost my way relying on Apple Music and a selection of different speakers and headphones. The problem was I wasn’t listening to my music anymore. I could hear it, but I wasn’t listening! Skipping, looking for god knows what etc. you get the picture.

I decided I needed to get back to analogue and the art of actually listening again. After much research I decided on the Denon RDCM41DAB with a pair of Wharfedale 9 bookshelf speakers as I only have a small room.

Enter Richer Sounds. I spoke to a gentleman called Paul. He not only knew his products but he was incredibly efficient and honest during my purchase. I asked about speaker cable and if the supplied was good enough or whether I would get better sound through more expensive cable. Yes was the answer, but he didn’t try to sell me the most expensive cables available, he sold me what would give me the best possible sound from the equipment I was buying. Perfect.

My setup arrived, as promised, the following day and I was very quickly setup and listening to my music properly once again. With a warmth and clarity I really didn’t expect from a budget unit! It’s perfect for my needs. The DAB tuner is very simple to setup and is an excellent addition. But playing my Cd’s is where I’m truly loving the music again.

The first album to be revisited was Boston -Boston, and I was instantly taken back to all the reasons why music is so important to me.

I haven’t really stopped listening since it arrived.

The service and advice
I received from Paul and Richer Sounds was a solid 10 out of 10 and I’d like to thank them again for reuniting me with my music once more.

Perfect.

27 de outubro de 2025
Opinião espontânea
logótipo da Richer Sounds - Croydon

Resposta da Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

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