Richer Sounds - Distribution Opiniões 

3202
•
TrustScore: 5 em 5

5,0

Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido

  • 0333 900 0093

5,0

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(3202)

24 500 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

This is the second time we are buying a…

This is the second time we are buying a TV from this company the service is exceptional from start to the television arriving. Thank you all at the Richar Sound team.

16 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Selection and delivery of a tv

Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2 days later. He text in the morning to advise our slot and adjusted his schedule to suit our availability. What a very pleasant experience this has been. A full 5 stars all around. Thank you

16 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service. I was kept up to date with my order and my delivery, very friendly delivery driver as well. Would highly recommend using them.

16 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

By far my favourite delivery guys

By far my favourite delivery guys, Gareth and Karol were excellent as always. Already looking forward to spending kore money with Richer Sounds, they always come through.

16 de outubro de 2026
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logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Zak & Ian Delivery (Richer Sounds)

Zak & Ian delivered today. Really nice guys. Friendly, helpful and keen to make sure my experience was top notch. 100% happy, cheers Zak & Ian

14 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Quick, courteous and professional

Had delivery of new TV today from Gareth & Mark. Got a courtesy call 30 mins before they arrived, all on time and about as quick and efficient as you could ask for.

Spot on!

15 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Excellent service from the Chester…

Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn't be available.
As a bonus, was advised on dealing with interference and connection problems with my home HiFi system already installed.

10 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Good service and nice person

Good service and nice person

15 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Fantastic delivery and service

Great communication pre delivery. Lovely guys. Helpful - and provided good advice on how to situate the TV. Excellent service. Please pass on our gratitude.

14 de outubro de 2026
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logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Can’t fault Richer Sounds great…

Can’t fault Richer Sounds great delivery service
Text with 2hr time slot and telephoned 1/2 hr prior to delivery
Bang on time thanks to Paul and Karol definitely
Recommend 😊

14 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Excellent service

Excellent service. On time and kept us updated.

12 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Fantastic in store service from Jacob I…

Fantastic in store service from Jacob I the Stoke branch very knowledgeable. Karol and Paul the delivery team on time careful and polite.
Thank you

13 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

The Best Experience

This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way the delivery....just blown away with everything. Big thanks to Gareth and Mark

13 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great lads Gareth and Mark delivered…

Great lads Gareth and Mark delivered our Tv and Soundbar in the timeslot we were given. Very satisfied with this delivery..thankyou

13 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Very helpful lads

Very helpful lads, no problems with delivery.

12 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Slick

Slick, great comms. Good delivery team kept us updated on the day. Thanks to Gareth and Mark

9 de outubro de 2026
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logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Richer Sounds is a great company to buy…

Richer Sounds is a great company to buy off, I have used them many times. This delivery of a Samsung tv by Karol and Paul was very efficient. I was given a delivery slot (only two days after ordering) and Karol rang me when they were ½ hour away. All good! 👍

9 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Excellent service

I received a text giving me a 1hr delivery slot which was great. Gareth and Mark rang to say they were going to be early if that was ok which is was. They were very polite and professional and provided an excellent service. I am very pleased with the experience and would highly recommend.

9 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Arrived on time following Gareth’s…

Arrived on time following Gareth’s phone call and he very kindly carried it into the house to allow easy unpacking. Top job

8 de outubro de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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