Richer Sounds - Distribution Opiniões 2743

TrustScore: 5 em 5

5,0

Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell. The delivery team, Karol and Paul, were excellent too. Good communication... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased a TV recently and it was delivered today. The whole experience with Richer Sounds (Leeds branch) has been excellent. They beat the competitors’ price straight away (thank you Harry), delaye... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Got a call to say they were ten minutes away, which was appreciated Very friendly man who brought the items into my home and advised to contact if there were any problems Excellent customer servic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Buy all my TV’s from Richer Sounds because of the professional service and impartial advice. Ellis in Prestwich store was very knowledgeable and patient. The delivery was very straightforward Tracy an... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido

  • 0333 900 0093

5,0

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I had my order delivered today by…Gareth and Mark.

I had my order delivered today by Gareth and Mark.They were very professional texting and ringing me to say they were on their way and then again to say they were five minutes away.Very friendly and polite.

26 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Gareth & Rob (Northwest delivery)

Gareth & Rob (Northwest delivery) are a credit to your company. Professional and very courteous, nothing was too much trouble for the guys.
Please pass on my thanks
Steve

22 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great timing good communication from…

Great timing good communication from start to finish nice guys very polite and respectful .

21 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

TV Delivery

Good comms on the day. Delivery no problem at all. Nothing too much trouble for either of Warwick or Mark. Top job 👍

21 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Very clear and good communication

Very clear and good communication about this delivery, had an email with an adjusted time nearer the date, and a call when 15 mins away.

21 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Warwick & Mark

Warwick & Mark provided excellent delivery service, phone to say they would deliver in next 30 mins & TV arrived soon after. Handled with care & very cheerful 😀

21 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

On time no fuss

The delivery was 5 minutes early, the delivery guy put the big box, in the spot I cleared. They were in and out in a couple of minutes

19 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Very good customer service and delivery experience

Driver phoned ahead and explained process. Very friendly and un-rushed.

The store phoned the next day to check everything was okay. I had a technical query and after checking we'd done the basics correctly he researched the answer and emailed some ideas later. Impressive customer service.

19 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Delivery was clearly communicated…

Delivery was clearly communicated before the date/time.
Karol and Paul delivered efficiently and provided knowledge to help with the initial setup, even though installation wasn't required.

19 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, highly recommend!The delivery was absolutely spot on. The team was incredibly helpful, super friendly, and arrived right on time. They even called me beforehand to confirm and helped carry everything inside without any issues. Amazing experience, I highly recommend them!

20 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

5 Stars to Gareth and Ian

Top delivery service from Gareth and Ian delivering a heavy large TV with care, attention and friendliness. A credit to Richer Sounds. 5 Stars.

19 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Arrived exactly when they said it…

Arrived exactly when they said it would, delivered with care and fantastic communication. Wouldn’t hesitate to use again. Highly recommended.

20 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

First class service

First class service
Nice people to deal with

20 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Online TV Purchase

From start to finish, a great experience and the delivery team of Trav and Rob were excellent. First class customer service.

20 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Warwick and Mark delivered my new TV

Warwick and Mark delivered my new TV. They were brilliant, ringing to let me know when exactly they would arrive and then quickly getting the tv into the house. Great Richer Sounds service as always

20 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Brilliant communication prior to…

Brilliant communication prior to delivery and on day of delivery. Really lovely guy who delivered. Handled with care and very respectful of property. Great chat and customer service. Highly recommend

20 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Fast

Fast - efficient - polite

20 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Great service

Stuart in Liverpool sales team was excellent - he called me following my initial email enquiry, answered all my questions about specifications of several different models, provided quotes and price matched my final choice.

Communication regarding delivery was excellent - email the night before, text on the day and phone call 20 mins before arrival. The item was delivered on time by Karol and Paul, who were very pleasant and professional.

20 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais