Decided to upgrade TV to LG C series 2026. Looking on the Richer Sounds website had a couple of questions so rather than buying online I went down to the Stockport shop. Adrian was able to answer m... Ver mais
Localização
Alterar localizaçãoRicher Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Ver mais
A empresa respondeu
Friendly couriers Warwick & Trav were excellent. Kept us informed of their journey the whole time and were swift in delivering and leaving it in a safe place. If only all delivery people were like thi... Ver mais
A empresa respondeu
Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contacto
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
- 0333 900 0093
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great communication from Warwick and…
Great communication from Warwick and Paul re arrival time for new TV.
Delivered safely and in very good time
Good experience all round

Resposta da Richer Sounds - Distribution
The company was excellent from every aspect
The salesman Harry was excellent, whilst not applying pressure to purchase, and going through the options right for us in choosing the TV.
Distribution was excellent also as was the delivery team.
A very professional company

Resposta da Richer Sounds - Distribution
Brilliant delivery service
Brilliant delivery service. Drivers were very helpful

Resposta da Richer Sounds - Distribution
Richer Sounds! Good choice
Had already checked out other suppliers for my choice,just needed to get best deal & Richer Sounds were streets ahead,price wise & guarantee! Joe in Chester store answered all my queries,from purchase to delivery by Karol & Paul in 4 working days.Fortunately able to be at home on delivery day,as no alternative was mentioned. Otherwise very pleased from start to finish!

Resposta da Richer Sounds - Distribution
Zak & Ian were both very Friendly and…
Zak & Ian were both very Friendly and Helpful delivering the product with professionalism. Great representatives of the business.

Resposta da Richer Sounds - Distribution
Excellent service and great value
I couldn’t be happier. From the initial purchase made over the phone with Justin, who was extremely helpful, to the efficient and friendly delivery by Carol and Paul, the whole experience was excellent.
Having previously tried to make the same purchase through John Lewis, the difference in customer service was striking. I’ve been a loyal John Lewis customer for many years, but Richer Sounds were far more helpful, responsive and straightforward to deal with. They also offered better value and a lower overall cost.
It’s refreshing to deal with a company that genuinely seems to value its customers and makes the whole process so easy. I will definitely shop with them again.

Resposta da Richer Sounds - Distribution
Great delivery from Gareth and Mark
Great delivery from Gareth and Mark. Great communications through the day, were bang on time, friendly and helpful.

Resposta da Richer Sounds - Distribution
Prompt delivery and kept fully…
Prompt delivery and kept fully informed. Friendly team who were happy to help! Highly recommended.

Resposta da Richer Sounds - Distribution
Excellent advice
Excellent advice. Efficient & polite delivery from Gareth & Mark. Altogether brilliant. Thanks.

Resposta da Richer Sounds - Distribution
Karol and Paul were so nice and…
Karol and Paul were so nice and professional

Resposta da Richer Sounds - Distribution
Took a delivery of a 65”tv.
Took a delivery of a 65”tv to my second floor flat.Karol and Paul did a superb job of getting it right to the door then inside for me.Great service and a credit to Richer Sounds.They asked if I needed any more help but I was fine.
Thanks again Lads !!

Resposta da Richer Sounds - Distribution
Very happy.
My son accepted the delivery and said the two that brought the TV were nice. And usually he is a bit jittery around people he doesn't know.

Resposta da Richer Sounds - Distribution
Richer Sounds - Great Service
Great service on the telephone & at Hanley store Jack and Chris👍
Delivery up to 5 days... Great communication by email and phone. Delivery in less than 48hours.
Able to track. Tracy rang with ETA.
Arrived, great service, friendly, respectful ( even asked about removing her shoes before coming in) Travis & Tracey both deserve a shout out. Thank you 😊. Took photos of proof of delivery. Well organized. Not opened the packaging yet so unable to comment any further. It's literally just arrived!

Resposta da Richer Sounds - Distribution
Trav was excellent
Trav was excellent. He phoned to let us know he was on his way and was extremely pleasant, polite and helpful when delivering the item.

Resposta da Richer Sounds - Distribution
Installers very polite
Gareth and Mark were very polite, they called ahead of time to make sure I was in. This was on top of the notifications via SMS. Delivery was on time, the guys were very prompt and courteous. They insisted on removing their shoes. Very happy with the delivery

Resposta da Richer Sounds - Distribution
Tv purchase and delivery
Ordered Tv on line with Richer Sounds.Easy process. Believed delivery would be 5 working days but was in fact 2 working days!
Follow up text message confirming purchase then another message confirming delivery date.
Text message then followed with 3hr delivery window and then a message confirming arrival in 5 minutes.
On the day dealt with Gareth and Mark who looked and acted very professional and were very polite annd friendly .Even offering to take there shoes off before entering our property.
Thanks everyone at Richer Sounds. First class service!!

Resposta da Richer Sounds - Distribution
Gareth was a polite friendly bloke
Gareth was a polite friendly bloke. kept me upto date on when he was going to arrive and was on time. Also was very careful and helpful with my product. Nothing was to much. Gareth is a credit to your company. If only all delivery people were like this. Keep him he is a good one 😀

Resposta da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution
Gareth and karol carried our new TV…
Gareth and karol carried our new TV down to our games room at the bottom of the garden. 100 metres. Very kind of them. They were both very polite and good humoured. Even on the hottest day of the year.

Resposta da Richer Sounds - Distribution
Our television was delivered by Gareth…
Our television was delivered by Gareth and Paul. I received a call telling me they were on their way and they arrived exactly on time. They were both friendly and helpful taking the time to check the packaging for any signs of damage.
A brilliant service and I would recommend them wholeheartedly.

Resposta da Richer Sounds - Distribution
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







