Called the Edinburgh location and spoke with JACK who was very helpful and professional. Asked about difference in LG TV I was thinking about and the OLED and then purchased a good OLED and am so ple... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Called the Edinburgh location and spoke with JACK who was very helpful and professional. Asked about difference in LG TV I was thinking about and the OLED and then purchased a good OLED and am so ple... Ver mais
A empresa respondeu
Great service from Jamie and Bowie at the Edinburgh store. Had two auditioning sessions with no pressure to decide on anything and no attempt to veer me towards one product or another. Left with the c... Ver mais
A empresa respondeu
Bowie, a senior sales advisor in Edinburgh, spent some time with me discussing the OLED tv options available to me which I found very helpful. I ended up buying a 48'' LG with which I am pleased. The... Ver mais
A empresa respondeu
Approached quickly and in a friendly manner by Bowie, I explained my requirement and he explained the best options within my price range, then explained the product to me without force and gave me tim... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1B Chambers Street, EH1 1HR, Edinburgh, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Superb experience! I found the record player I wanted cheaper elsewhere, so sent the details in using their online form.
Within the hour, I received a call from a staff member at my local shop, who was both friendly and professional. They matched the price and then took a further £5 off, and I received a further £10 off due to it being my first order.
First class customer service, delivery went well, and the product is exactly what I wanted! It's so rare to receive customer service like this, and it's worth recognising it.

Resposta da Richer Sounds - Edinburgh
Great products with fantastic after sale service. They respond to queries and stand by their guarantee claims.

Resposta da Richer Sounds - Edinburgh

Resposta da Richer Sounds - Edinburgh
Absolute brilliant service and I love the tv too!!

Resposta da Richer Sounds - Edinburgh
Everyone took the time to search for products to meet our specific business needs and didn’t try to over sell. We also had a rush order for an event coming up in a few days and the team made extra checks to ensure everything would arrive on time.
Thanks especially to Jack. Great service.

Resposta da Richer Sounds - Edinburgh
Jack from the Edinburgh branch helped me find the perfect TV that worked for me and my tight budget. No hard sell, no nonsense, just friendly and helpful service.

Resposta da Richer Sounds - Edinburgh
I dealt with Richer Sounds over the phone (which I prefer) and the adviser was very helpful, polite and efficient. Everything was processed with ease and the tv arrived in a couple days. It was as straightforward as any tv can be to set up. Happy with purchase and good guarantee provided.

Resposta da Richer Sounds - Edinburgh
I enjoyed the experience of actually going into the shop, speaking with knowledgeable, helpful people, and the goods arrived at my home address within one working day

Resposta da Richer Sounds - Edinburgh
The staff were helpful and receptive to my order

Resposta da Richer Sounds - Edinburgh
Great staff, very knowledgeable and good advice regarding what hi-fi set up to select. Fast delivery and good price point for equipment.

Resposta da Richer Sounds - Edinburgh
Enthusiastic help by Richer Sounds staff and provision of suitable solutions.

Resposta da Richer Sounds - Edinburgh
Very helpful staff and informative. I have asked in store for information before and been very happy to be advised on electronic purchases. Quick delivery too.

Resposta da Richer Sounds - Edinburgh
I arrived early,before the official opening time, but the guys opened up and allowed me to come in a pick up my pre-ordered item.They could not have been more accommodating and helpful - great customer service!

Resposta da Richer Sounds - Edinburgh
Absolutely outstanding. Incredible depth of knowledge, fast, efficient, professional, non-patronising and extremely friendly. John at Richer Sounds couldnt have been more helpful. Beyond recommended. 100% satisfaction.

Resposta da Richer Sounds - Edinburgh
I love buying from Richard Sounds, If you are looking for a team that really know audio, then Richard Sounds is the place to go, I bought my equipment in Richard Sounds in Edinburgh, and the team there are always so helpful and spend a lot of time with me to really understand what I need to ensure my home cinema and audio system sound amazing.

Resposta da Richer Sounds - Edinburgh
Delighted with my Richer Sounds purchase and their excellent customer service. I went in store knowing roughly what I wanted and with a budget and the customer service man was excellent. Was my first time spending so much money on a sound system so was a wee but nervous but he explained everything really well and I've got a gorgeous sounding amp, speakers and turntable that really works with my room size and my needs. There was a slight mix up with a couple of cables but they resolved it the same day. Cannot fault them, especially as a woman buying equipment she has little knowledge about. Would highly recommend

Resposta da Richer Sounds - Edinburgh
Bought TV from this shop but was not happy with it ,very complicated to set up for watching different programs ,phoned shop and got great advice ,they were honest and when came of phone a was 100 percent satisfied,,,not many stores now adays even have phone to talk to people it's all email ,,any one going buy a expensive ,sound system or TV don't hesitate use this shop u will not have single problem ,,,100 percent from me

Resposta da Richer Sounds - Edinburgh
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