We received first class service in the Edinburgh shop John served us and was excellent, he gave us expert and knowledgeable advice while helping us select the right TV for our needs. He was also very... Ver mais
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Leia as opiniões dos outros
From start to finish my experience in choosing my new living room av set up was a breeze. Jamie was very thorough in making sure that the right equipment was set up for a demonstration which exceeded... Ver mais
A empresa respondeu
I was looking to buy a TV and soundbar but unsure which make and model to choose. I visited the Edinburgh store and John was extremely helpful in clearly identifying which was the best models to suit... Ver mais
A empresa respondeu
Just a big ‘Thank You’ especially to Craig for sorting out the problem with my Denon D-M41DAB DAB/DAB+/FM/CD Bluetooth Micro System, Silver. Much appreciated And to RicherSounds for their re... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contacto
1B Chambers Street, EH1 1HR, Edinburgh, Reino Unido
- 0333 900 0026
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Excellent service as usual
Excellent service as usual, Many many years as a satisfied customer. The staff are both knowledgable and helpful with product advice.

Resposta da Richer Sounds - Edinburgh
Can’t be beaten
Can’t be beaten, fantastic help picking the right gift.

Resposta da Richer Sounds - Edinburgh
THE place for best Audio Visual Electronic Variety and Pricing 👍👍👍
I originally had a small issue with a television - but the management sorted it out!
Very happy with the outcome.
I have since ordered a whole new surround sound setup + some other goodies - and everything is working great!
Thank you for helping to sort everything out.
🍻

Resposta da Richer Sounds - Edinburgh
Excellent service
Excellent service, with high quality customer service from friendly and helpful staff.

Resposta da Richer Sounds - Edinburgh

Resposta da Richer Sounds - Edinburgh
Great advice on which television would…
Great advice on which television would be best for my elderly Mum. A pleasure to deal with. Everything was perfect. Thank you.

Resposta da Richer Sounds - Edinburgh
Great advice from Craig
Great advice from Craig - very patient too and allowed us to hear various turntables - love the Argon we purchased and pairs well with my existing Amp and speakers. Thank you

Resposta da Richer Sounds - Edinburgh
Excellent first experience
Bowie made me feel welcome in the store and spent a lot of time making sure I got the best equipment for my needs. Being able to hear the exact configuration I bought, was a brilliant experience.

Resposta da Richer Sounds - Edinburgh
Staff willing to listen and help
The salesman listened to the requirement that I needed from a tv and help me find what I was looking for although he did not know if any could do it, as the specific requirement is not even mentioned on any manufacturer's websites.

Resposta da Richer Sounds - Edinburgh
I'll be back based on this experience!
Even though I made a mistake when purchasing by choosing collection instead of home delivery, Paul from the online team and James from the Edinburgh store were super accommodating by changing my order to home delivery and it still arrived really quickly. Can't fault anything here, you can tell it's a company that cares about customer experience.

Resposta da Richer Sounds - Edinburgh
Great service and recommended equipment…
Great service and recommended equipment that works well for me.

Resposta da Richer Sounds - Edinburgh
I'm not very good at tech ( I'm 81 !)…
I'm not very good at tech ( I'm 81 !) but James at Chambers St in Edinburgh was very patient and spent a lot of time talking me through the connection of the digi box and the problem getting sound through the amp.

Resposta da Richer Sounds - Edinburgh
Great Sales & Customer Service Experience - Highly Recommended
I was looking for a TV online, just a small TV for bedroom as we had one of the same model already. Knowing that it was one of those TV's that's likely been replaced by another model, I knew I'd have some difficulty in finding this exact one. However I found it online at Richer Sounds.
I was directed to speak to the store in Edinburgh that had the TV in stock so it would be sent out from there. I had no issues with the sale or customer service in relation to purchasing the TV. The TV itself is working great and even opted in for the extended warranty.

Resposta da Richer Sounds - Edinburgh
Bought two speaker stands and various…
Bought two speaker stands and various Sonos speakers. I have to say the staff were excellent. Great advice and a feeling of genuine connection.
Thanks guys.

Resposta da Richer Sounds - Edinburgh
Have dealt with Richer Sounds Edinburgh…
Have dealt with Richer Sounds Edinburgh several times over the years.
Service advice always spot on. I genuinely feel they care.
Alan Davidson

Resposta da Richer Sounds - Edinburgh
Great customer service
The store manager provided great communication and ensure that the team were able to process my order over the phone at a time convenient to me.
The product was shipped the next day and arrived within 5 days of placing an order, it would have been sooner but i was unable to take delivery and was able to rearrange a convenient delivery day with the courier.

Resposta da Richer Sounds - Edinburgh
EXCELLENT SERVICE AND PRICE
Phoned in with a product query - service and knowledge was excellent. Bought the product.

Resposta da Richer Sounds - Edinburgh
Safe , speedy and good value
Very responsive supplier - and well packed package .

Resposta da Richer Sounds - Edinburgh
Perfect from start to finish
Product returned for repair under warranty
Whole proceedure was plesant smooth stressless and Professional what a pleasure to deal with a company who looks after their customers in this way please keep it up well done everyone involved

Resposta da Richer Sounds - Edinburgh
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