Richer Sounds - Eton Opiniões 

1085
TrustScore: 5 em 5

4,9

40 High Street, SL4 6BD Eton, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Returned item to store, Explained exactly what l wanted, saw assistant manager. He was brilliant, exchanged items sorted out the receipt and got a 6yr warranty on new item. Well pleased, thank you.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've always used Richer Sounds over the years as they've usually got decent stuff for a good price. James in the Eton branch was very helpful in finding me the type of turntable that was needed. I'd... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brilliant service from the staff at Eton Branch. Great communication and very helpful. So glad I ordered from Richer Sounds much more reassuring than an Amazon delivery being chucked over the gate

A empresa respondeu

Classificada 5 em 5 estrelas

Have been a Richer sounds fan all my life and have never been disappointed. Big thank you to Duncan for your excellent service and professional advice. Very happy with my new TV and next day delivery... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1085)

23 773 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Returned item to store,

Returned item to store,
Explained exactly what l wanted, saw assistant manager.
He was brilliant, exchanged items sorted out the receipt and got a 6yr warranty on new item.
Well pleased, thank you.

1 de julho de 2026
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Excellent Customer Service

Brilliant service from the staff at Eton Branch. Great communication and very helpful. So glad I ordered from Richer Sounds much more reassuring than an Amazon delivery being chucked over the gate

29 de junho de 2026
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Friendly knowledgeable staff

Friendly knowledgeable staff, easy click and collect

29 de junho de 2026
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Have been a Richer sounds fan all my…

Have been a Richer sounds fan all my life and have never been disappointed. Big thank you to Duncan for your excellent service and professional advice. Very happy with my new TV and next day delivery by efficient couriers. Ian

28 de junho de 2026
Opinião espontânea
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Richer Sounds Eton - Superb Service

All the staff at Richer Sounds Eton, Kurt, Zak and Duncan were so professional and the advise and help they provided was very much appreciated. They were all very knowledgeable and I’m very much enjoying the products they recommended. I would not hesitate in returning to this store to make further purchases or in recommending them to anyone thinking of buying new audio/visual equipment. 1st class service.

23 de junho de 2026
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great little hifi store in Eton!

The staff at the Eton store has always been very friendly and approachable and I have been shopping (albeit sometimes window) with them for best part of 20 years. In the last year or so I have bought a Bravia 8ii but last week bought a Sony TA AN1000 av amp with some rather nice wireless Sony SA RS 9 rear surrounds which include up firing Dolby Atomos. The AMP appear to make my vintage Tannoy 609s sing even crisper and the surrounds really pop! Plus less speakers and more importantly less wiring!
What is a true test for a retailer is how they respond when products go wrong - and this store has a non nonsense fussless approach to putting things right! That is priceless!
James always responds quickly and offers sound guidance when I send emails to the store and Zak was amazingly helpful when I collected the amp and speakers. All in all a great little physical store I can wander into have a chat and part with some cash!
Keep up the great service folks!!

22 de junho de 2026
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

I ordered a tv and sound bar

I ordered a tv and sound bar. Delivered in two days. Unfortunately I had a problem with the sound bar. Rang the store explained the problem. New one delivered next I installed it all worked OK. The staff at the Windsor and Eton store were great especially Duncan polite and good knowledge. Will definitely use again

23 de junho de 2026
Opinião espontânea
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great service as usual and projector up…

Great service as usual and projector up and running. The images on upscaling 1080p to 4k are excellent, like moving into the modern age. Sound through my Hi-Fi has also improved. The only downside is that 4K on BBC Iplayer using the Roku express were considerably worse than the upscaled images when the Roku was set to 1080p and not 4K. So yet to experience 4K from a 4k source. Research showed that is was to be expected due low bitrates from the BBC and other streaming services. I have fast new cables, a dark room and tried various settings but to no avail as yet. So be warned but I still love it and cannot afford a £4000 for a 4K chip projector. I should have done more research. Delivered with with 1 working day as promised and phone line sales were a great help.

18 de junho de 2026
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Windsor and Eton

I've always used Richer Sounds over the years as they've usually got decent stuff for a good price.
James in the Eton branch was very helpful in finding me the type of turntable that was needed. I'd initially mentioned a Pro-ject that I'd seen and after seeing the Argon TT3 decided on that. It's a world of difference from my previous Audio Technica turntable and am very pleased,looking forward to re-listening to my albums and buying many more.Cheers James

15 de junho de 2026
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Super sound customer service!

Richer Sounds online store arranged delivery exactly as I wished. Was looking for a local store pickup to spare everyone the frustration of incompatible daytime home delivery windows. The online click-and-collect option appeared briefly, and vanished just as quickly in the moments before purchase, leaving me unsure about the delivery instructions passed on to the courier. So, I was pleasantly surprised to discover an online delivery service so attuned to a mutually beneficial consignment.

Staff at the Eton store offered truly excellent service. The tote bag gifted with the headphones is also much appreciated. (An ideal size for a trip to the park with a good book.)

19 de junho de 2026
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Extremely helpful and friendly staff

Extremely helpful and friendly staff. Most definitely went the extra mile with advice and help.

5 de junho de 2026
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Lovely shop staff

Lovely shop staff. Helpful and knowledgeable. And they had time to talk and there was no pressure to buy. During our conversation they pointed out that I was owed a refund on unused warranty, and we decided to put that credit towards my purchase that day.

4 de junho de 2026
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

I received excellent service from both…

I received excellent service from both Duncan and Zack in your Eton store.
My Samsung TV blacked out and both Duncan and Zack guided me to their service company Mint who without any fuss arranged to pick up the TV. My repaired TV was returned and repaired in 7 days. The chap from Mint reconnected the repaired set. Duncan and Zack arranged a loan TV for the 7 days. Well done to all at Richer Sounds and Mint. Thank you.

27 de maio de 2026
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Good service

Good service, great prices very fast and good delivery

27 de maio de 2026
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

I needed to buy a new turntable

I needed to buy a new turntable, and had looked online, but wanted to get some more information rather than trying to decide from the website. The assistant in the shop was very helpful and he enabled me to make a considered decision and purchase. Highly recommend visiting the shop for straight forward advice

25 de maio de 2026
logótipo da Richer Sounds - Eton

Resposta da Richer Sounds - Eton

Thanks for your feedback, great to read you were happy with our service.

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