We cannot fault the team in Eton. We are very appreciative of their help, guidance, advice and most of all their patience with, and understanding of two oldies. We are so happy with our new purcha... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We cannot fault the team in Eton. We are very appreciative of their help, guidance, advice and most of all their patience with, and understanding of two oldies. We are so happy with our new purcha... Ver mais
A empresa respondeu
What a joy to deal with people like Duncan - nothing was too much - friendly, knowledgable and willing to help but without applying any sales pressure. His manager Kurt was equally helpful. A tho... Ver mais
A empresa respondeu
As I’m getting older I’m not comfortable using the internet, so I phoned and spoke to Zac on telly Sales who put my mind at rest and made it all easy for me . The tv came as promised and at a reasonab... Ver mais
A empresa respondeu
My wife suggested your company to me, having previously purchased a high quality speaker from the Guildford branch. I was impressed by the online introduction to staff members, which gave me confidenc... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
40 High Street, SL4 6BD, Eton, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful telesales. Listened to my thoughts on the system I thought would be best for me and then explained a few options that might work better.
Very happy.
Great service.

Resposta da Richer Sounds - Eton
I’m very happy with the service received and I would definitely recommend Richer Sounds.

Resposta da Richer Sounds - Eton
Each time i visit the Eton branch of the store i receive consistently helpful service.

Resposta da Richer Sounds - Eton
I dealt with Kurt, the store manager, who gave me a great deal on a LG OLED TV. Delivery and installation all done within one week of ordering- very happy customer. This is the second large TV I have bought from Richer Sounds and, quite frankly, they knock the competition out of the park.

Resposta da Richer Sounds - Eton
Great service coupled with sound professional advice. Not at all pushy.
Good product range. Competitive pricing. On time delivery.

Resposta da Richer Sounds - Eton
I am fairly certain I was 'that' annoying customer. You know, the one that orders a TV and a Manhattan Aero one day, then phones back the next and cancels the TV.
Duncan, you're a saint! Absolutely outstanding customer service, knowledge. Thank you for being so patient with me.
Richer Sounds in Eton are fantastic.

Resposta da Richer Sounds - Eton

Resposta da Richer Sounds - Eton
Great customer service from both of the staff members , asked which item i required agreed with my choice of the Denon av receiver . The 6 year warranty is brilliant and delivery was arranged. The only problem was it was delivered a day earlier and just left on the door step unsigned for .

Resposta da Richer Sounds - Eton
Helpful friendly service from Zack who helped us choose new headphones.

Resposta da Richer Sounds - Eton
Good staff experience. Easy to get to. Good communication. Fast turnaround.

Resposta da Richer Sounds - Eton
I did a lot of research before I decided which items to buy and it was easier to see them all in one place. Ordering was easy and delivered to the shop the next day. The guys in the shop were very friendly and carried my items to the car for me.

Resposta da Richer Sounds - Eton
Very happy with service received from Eton branch.
Great help from start to finish

Resposta da Richer Sounds - Eton
I originally spoke with James in the Eton branch who was super helpful. He should be commended for his customer service, and I am now very happy with my purchase

Resposta da Richer Sounds - Eton

Resposta da Richer Sounds - Eton
Awesome customer service by Duncan, very helpful in every aspect of returns and replacing a television, 10/10.

Resposta da Richer Sounds - Eton
Great service always, and it's great to know when you realise you are talking to experienced technicians. I have always liked to walk in to collect rather than get it delivered, as it gives me a chance to know more about my item.

Resposta da Richer Sounds - Eton
Always great service and advice from these huys in Windsor

Resposta da Richer Sounds - Eton
Definitely would recommend this shop to anyone who needs advice and honest opinions about everything to do with sound. We love our new speakers and definitely be back for any other acquisitions. Special thanks to Kurt and Zak for patience, honest advice and friendliness we received straight away. See you soon.

Resposta da Richer Sounds - Eton
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.