Contacted my local store in Eton and talked to Zak who was very helpful. We talked through some options and he sent thought and quote with in 15 min. Very impressed with the service hence we ordered o... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Contacted my local store in Eton and talked to Zak who was very helpful. We talked through some options and he sent thought and quote with in 15 min. Very impressed with the service hence we ordered o... Ver mais
A empresa respondeu
I've always used Richer Sounds over the years as they've usually got decent stuff for a good price. James in the Eton branch was very helpful in finding me the type of turntable that was needed. I'd... Ver mais
A empresa respondeu
Brilliant service from the staff at Eton Branch. Great communication and very helpful. So glad I ordered from Richer Sounds much more reassuring than an Amazon delivery being chucked over the gate
A empresa respondeu
Have been a Richer sounds fan all my life and have never been disappointed. Big thank you to Duncan for your excellent service and professional advice. Very happy with my new TV and next day delivery... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
40 High Street, SL4 6BD, Eton, Reino Unido
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Absolutely experts, friendly and honest with their suggestions. We had bought a record player for Xmas after a small amount of research. It didn’t work so had to go back to an online supplier for refund - so on Boxing Day we called Richer Sounds to see if we could get our hands on a new one asap. They asked about what we wanted and what features were important to us, and understood why we had gone for the original choice… and recommended a different one for similar money but better quality with more features. Picked up that day, and they were spot on! Next time we just go straight to them!

Resposta da Richer Sounds - Eton
Good service as always.special mention to Duncan

Resposta da Richer Sounds - Eton
Very helpful and knowledgeable staff. Highly recommended!

Resposta da Richer Sounds - Eton
Bought two HiFi separates from Richer Sounds recently and extremely pleased with them.
Good support and quick delivery, plus a six year warranty! What's not to like.

Resposta da Richer Sounds - Eton
We spoke to Alex about the LG G5 and he was very helpful. It was the information he gave that helped me decide to buy that television. The free sound bar was the icing on the cake. Duncan showed us how to make sure the picture and sound were in sync.
Delivery was within the time frame we were given, and the delivery company were excellent and kept us updated on the day of delivery. All in all I can't fault Richer Sounds and I'd have no hesitation in recommending them.

Resposta da Richer Sounds - Eton
My order got pretty messed up in the delivery stage, a bit of a glitch in the courier companies system which I was unlucky to fall into. I was contacted by phone (hands down the best communication method for fixing issues) by Tom the Head of Richer customer Experience team), I have to say he really turned things around and stayed in contact until the delivery was made. I had given a low score due to the delivery service, but with the customer service shown by Tom I have amended this (and not at their request)

Resposta da Richer Sounds - Eton
Best price I could find online for the genuine part . Ordered the stylus on Sunday, it was delivered on Monday.
Absolute brilliant service. Will definitely use this store again.

Resposta da Richer Sounds - Eton
Absolutely amazing technical knowledge and providing customers with the best possible solution this service is not available from any other retailer out there they are the best otherwise I would not Shop there

Resposta da Richer Sounds - Eton
Very friendly and helpful staff. Have purchased from this company in the past and never had any problems or issues. My TV wasn’t in stock and had to be delivered, happy with the service provided and they were on time and put the TV where I asked them to. Happy with product so far as only been a few days.

Resposta da Richer Sounds - Eton
Great service from knowledgeable staff, happy to support one of the few independent tech retailers still around. My item was not in stock but delivered very quickly.

Resposta da Richer Sounds - Eton
Fantastic experience in the Eton store. Really good advice received. Unfortunately the delivery was a complete disaster, the first television should have arrived on Wednesday, I stayed in all day only to be told at 5:00 pm that there had been a system error and the delivery would not take place. I spoke to Zack at the Eton branch and he kindly arranged for a new delivery on Saturday. This was successful and we are now enjoying are new television

Resposta da Richer Sounds - Eton
The process worked well from an initial telephone enquiry, to an on-line order and collection at the store. Great.

Resposta da Richer Sounds - Eton
Kurt and Dunc were fantastic, communications were proactive, relevant and informative. The deal they gave me was even better than hoped for and my TV arrived the next working day. As the old one had gone Kaput, this was very helpful.

Resposta da Richer Sounds - Eton

Resposta da Richer Sounds - Eton
Duncan was extremely helpful and managed to find a new stylus for my record deck which is over thirty years old. When I visited shop to collect it he was very helpful in showing me how to fit it. A pleasant shopping experience all round.

Resposta da Richer Sounds - Eton
The staff were extremely helpful and that was important because I am not too clued up on the latest TVs and what they can achieve. I can fully recommend them.

Resposta da Richer Sounds - Eton
The staff were friendly and professional - the shop was spotless and well organised

Resposta da Richer Sounds - Eton
Good products, good prices backed up by exceptional customer service.
I try never to buy anywhere else.

Resposta da Richer Sounds - Eton
5 star service and recommendations from home visit, in store demonstrations, to swift delivery arrangements. Shout out to James!

Resposta da Richer Sounds - Eton
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