Contacted my local store in Eton and talked to Zak who was very helpful. We talked through some options and he sent thought and quote with in 15 min. Very impressed with the service hence we ordered o... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I've always used Richer Sounds over the years as they've usually got decent stuff for a good price. James in the Eton branch was very helpful in finding me the type of turntable that was needed. I'd... Ver mais
A empresa respondeu
Brilliant service from the staff at Eton Branch. Great communication and very helpful. So glad I ordered from Richer Sounds much more reassuring than an Amazon delivery being chucked over the gate
A empresa respondeu
Have been a Richer sounds fan all my life and have never been disappointed. Big thank you to Duncan for your excellent service and professional advice. Very happy with my new TV and next day delivery... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contacto
40 High Street, SL4 6BD, Eton, Reino Unido
- 0333 900 0087
4,9
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I visited Richer Sounds in Eton
I visited Richer Sounds in Eton and was looked after by Mark — his attention to detail and customer service were second to none. He went out of his way to make everything as cost-effective as possible, and thanks to his help I left with two TVs and soundbars. Outstanding service — highly recommended!
29 de novembro de 2025
Opinião espontânea
Resposta da Richer Sounds - Eton
Thank you for your 5 star review!
Good advice.
19 de novembro de 2025
Highly recommend Richer Sounds
Highly recommend Richer Sounds, Eton. Kurt was very knowledgable, patient and polite. Extremely happy with my purchase.
19 de novembro de 2025
Staff knowledgeable and couldn’t be…
Staff knowledgeable and couldn’t be more helpful
12 de novembro de 2025
Proper human shopping experience :)
I was able to call ahead and reserve the TV I wanted. Got advice about parking nearby. It was brought out promptly when I got there and I was able to have a little chat about mounting it.
8 de novembro de 2025
Resposta da Richer Sounds - Eton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Tv and Suitable wall mount
Superb Staff today great advice and service also great offers on Tv and equipment that i bought, Top deal! Many thanks to James too.
17 de novembro de 2025
Opinião espontânea
Resposta da Richer Sounds - Eton
Thanks for your feedback, great to read you were happy with our service.
Went in to richer sounds in Eton for a…
Went in to richer sounds in Eton for a new tv, served by Mark, he knew his stuff and answered any questions we had about product, bought a Samsung tv, due to be delivered yet, but very happy either way experience
14 de novembro de 2025
Opinião espontânea
Friendly staff and very helpful
7 de novembro de 2025
Resposta da Richer Sounds - Eton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Fantastic Customer Care
Wonderfull Customer Care by Zak and James...keep the great work up gents !
6 de novembro de 2025
Resposta da Richer Sounds - Eton
Thanks for your feedback, great to read you were happy with our service.
Everything you do is right.
4 de novembro de 2025
Resposta da Richer Sounds - Eton
Thank you for your 5 star review, it’s lovely to read your comments.
Resposta da Richer Sounds - Eton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent Customer Engagement
Mark was amazing. Very patient during the demo, we asked to hear several combinations which he accommodated happily. Once we decided, with his guidance, he got us the best deal he could.
We set all the equipment up, very happy.
Superb shop and customer service, highly recommended. We will be a returning customer
23 de outubro de 2025
Resposta da Richer Sounds - Eton
Thank you for your wonderful feedback
Excellent Experience.
Excellent - I needed support for my Sony TV. They were very helpful and advised me of Company who provided expert help. (Unlike Sony who were useless!)
18 de setembro de 2025
Resposta da Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Zac was very helpful .
Zac was very helpful on the products I wanted to buy.
He ordered some things online for me,and the delivery was quick.
14 de outubro de 2025
Resposta da Richer Sounds - Eton
Thank you for your wonderful feedback
Listened to my requirements
Listened to my requirements. Price beat competitor. Unbiased advice. No pressure sales or up selling.
14 de outubro de 2025
Resposta da Richer Sounds - Eton
Thank you for your 5 star review!
Resposta da Richer Sounds - Eton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Roberts radio petite 2
Great advice from Kurt and a better price than Amazon.
14 de outubro de 2025
Opinião espontânea
Resposta da Richer Sounds - Eton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Denon PMA600NE bargain
The amplifier was a clearance bargain. No damage, works perfectly. Already reduced in price, I was given the VIP reduction of 10%, a total of £100 off full price (or 25%). I reserved it and it was ready for me to collect. Works well with my ProJect turntable bought from the very same shop.
6 de outubro de 2025
Resposta da Richer Sounds - Eton
Thank you for your 5 star review, it’s lovely to read your comments.
Great staff and a great Price too
Great staff and a great Price too. One think don't you have a person who could help me connect to Bluetooth from my sounds Bar to my other devices in my flat. Thank you From Robert.
23 de agosto de 2025
Opinião espontânea
Resposta da Richer Sounds - Eton
Thank you for your wonderful feedback
Great advice on selection of TV
Great advice on selection of TV, by Kurt, told me about the deals that were on.
12 de outubro de 2025
Opinião espontânea
Resposta da Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.