Richer Sounds - Exeter Opiniões 

2998
TrustScore: 5 em 5

4,9

89-91 Sidwell Street, EX4 6PH Exeter, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought an LG TV in 2022 and, as a VIP customer, had a free 6 yrs guarantee. The magic remote developed a fault (selector wheel collapsed). On Tuesday this week, I spoke to Pete at my local branch in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Helpful, informative and professional advice from the member of staff who served us. Willing to answer all our (sometimes naive) questions. Made our decision of which tv to purchase easy.

A empresa respondeu

Classificada 5 em 5 estrelas

Another purchase from Exeter branch. To be honest I trust Richer Sounds and they are my default retailer for TV and home entertainment. Mark, the manager seems to be in firm control of things and the... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,9

Todas as opiniões

(2998)

23 773 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent 6 yrs Guarantee

Bought an LG TV in 2022 and, as a VIP customer, had a free 6 yrs guarantee. The magic remote developed a fault (selector wheel collapsed). On Tuesday this week, I spoke to Pete at my local branch in Exeter who confirmed the remote was covered and arranged replacement. Just 2 days later a new one was delivered to my home address! Amazing service as always from Richer Sounds. Everyone should look to Richer Sounds for their audio visual tech. Many thanks.

7 de julho de 2026
Opinião espontânea
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Brilliant service

Helpful, informative and professional advice from the member of staff who served us. Willing to answer all our (sometimes naive) questions. Made our decision of which tv to purchase easy.

25 de junho de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

My first time shopping here

My first time shopping here, I went to buy a new tv, Mark was very helpful and knowledgeable and didn’t blind me with science.
He found exactly what I wanted and I am very pleased with it.
Highly recommended!

30 de junho de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

as normal great advice

as normal great advice, listened to my requirements and great service always shop at richer sounds for my tv and hifi requirements

25 de junho de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

I took in my turntable and was seen by…

I took in my turntable and was seen by Stephen.He was excellent. Professional, knowledgeable and nothing was too much trouble. He sorted out the fault and even looked up a suitable new stylus. All much appreciated.

26 de junho de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Purchase of Denon CD Player/DAB Radio

I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I was able to pay online and received a receipt and the unit arrived on time the following day. The service I received from Steve was 1st class he could not have been more helpful

25 de junho de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Excellent knowledgeable service.

Excellent knowledgeable service and at a very competitive price.

10 de novembro de 2025
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Another purchase from Exeter branch

Another purchase from Exeter branch. To be honest I trust Richer Sounds and they are my default retailer for TV and home entertainment. Mark, the manager seems to be in firm control of things and the staff have always treated me fairly. I recommend them.

22 de junho de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Good all round service

Good all round service

22 de junho de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

I can't thank the Exeter team highly…

I can't thank the Exeter team highly enough, even for such a small sale. Went into the store last Friday to order an MP3 player, and the staff member serving not only had an uncanny ability to know which one I was looking for, even when I had forgotten the details, but apologised to say that normal next day delivery could be the following week. Except the next day the device was in my hands and I was able to start setting up. So very worth it to pop into your local store if directed by the website- these teams get things done. This is my third purchase this year with Richer Sounds and would definitely recommend them.

19 de junho de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Richer Sounds Exeter has always

Richer Sounds Exeter has always, and continues to provide an excellent service, with a comprehensive range of electronics on offer.

19 de junho de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Excellent all round service from Richer Sounds

Superb quality Marantz cd player that compares favourably with other more expensive options.
The sound separation is excellent, and the unit matches my Marantz amplifier.
The unit was delivered right on time as usual.
Excellent all-round service from Richer Sounds.

12 de junho de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

You always make it easy

You always make it easy and make me feel relaxed and confident as the customer. I I wish I could buy more from you!

13 de junho de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Great experience

Great experience from initial phone call to see if store had 32” TVs in stock to completing purchase in store. Staff know the products and are friendly.

13 de junho de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

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