Richer Sounds - Exeter Opiniões 2949

TrustScore: 5 em 5

4,9

89-91 Sidwell Street, EX4 6PH Exeter, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

So was looking to upgrade my usher s520 to ae1s 40th anniversary And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Exeter branch was incredibly helpful when I asked about an "open box" deal on a relatively high value item. They checked with the branches that had some, sent me photograph to see quality, then organi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Delighted with the product and Richer Sounds - used click and collect for my son's record player. The process was seamless and really lovely customer service from the shop in Exeter.

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very helpful in advising us on our new…

Very helpful in advising us on our new tv purchase. I’m very particular and ask a lot of questions, nothing was too much trouble, Steve especially. Won’t go anywhere else for audio and visual.

1 de abril de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Good experience

Look after your staff in Exeter they are very helpful and knowledgeable about the products. We had a very good experience coming to Richer Sounds. We were recommended to you and will not hesitate in recommending you to others. Very happy customer

26 de março de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great service again from Mark at Richer…

Great service again from Mark at Richer Sounds Exeter.Great 24 inch T V a wall mount.
Good delivery from DPD.
Thanks again Barry Wellington Somerset

3 de abril de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Fantastic Service

After 20 years service my Cambridge Audio amp and CD player (also bought from Richer Sounds) finally failed and was swiftly replaced. The store in Exeter was more than helpful answering emails promptly and reserving my equipment choice for later collection that day. Very happy customer.

3 de abril de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

great service

good service with online shop to include shop pick up for extra help if needed before using .

27 de março de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thank you for your wonderful feedback

Classificada 4 em 5 estrelas

Communication!

When I called to ask about availability of two items, it wasn’t made entirely clear when I could pick them up, so I made an unnecessary journey. However, the shop arranged for delivery in a couple of days. Also, when I enquired about a free Chord cable with the Roksan Caspian amp that was advertised I was told that wasn’t so - when I checked after getting home, it was still advertised on the website. Having said that, I was given a free optical cable because of my trouble, as well as honouring an in store price for the Attessa CD transport which was less than the advertised price, so all in all I was happy!

28 de março de 2026
Classificada 5 em 5 estrelas

Really impressed with the team at…

Really impressed with the team at Richer sounds, very knowledgeable and extremely helpful. Would definitely purchase from Richer Sounds again.

7 de março de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Knowledge

I always find the knowledge and helpfulness at Richer Sounds to be second to none.

26 de março de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Brilliant advice and customer service…

Brilliant advice and customer service from Pete in Exeter. Great deal on a superb TV, delivered within 24 hours!

24 de março de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

An excellent retail experience

Prompt attention with focused answers which saves time and effort.
Selected appropriate equipment near to my price guide.
Spent time on how to set up my purchase which i subsequently found useful.
Overall a very good experience.

24 de março de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

First time for years at richer…

First time for years at richer sounds,what a great experience, brought my first bit of hifi in 40 years,didn't realise you had free parking,joined vip club,will be back soon.

21 de março de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Perfect!

First of all, my new TV is awesome. Service from the team at the Exeter branch was second to none, I was kept informed from the moment I ordered online to when I collected from the store, the guys even carried the TV out to my van for me. Cannot fault at all!

20 de março de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Good shop

We arrived before opening time and he ( I’ve forgotten his name ) opened the shop . Was very helpful and knowledgeable. My son bought an amplifier that was just what I wanted for my old hifi system . Would certainly recommend this shop .

18 de março de 2026
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Lovely TV

Easy to order and did a price match with no issues. Order delivered sooner that estimated, lovely TV no issues

31 de outubro de 2025
logótipo da Richer Sounds - Exeter

Resposta da Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

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