Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for t... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for t... Ver mais
A empresa respondeu
Fantastic service & advice from Richer Sounds in Leicester. We've used this shop multiples times and no matter who we've dealt with the quality of the service and the advice (i.e. what to buy & what n... Ver mais
A empresa respondeu
Great customer service by James, rare these days! We felt genuinely listened to, everything was explained really well and we were really happy with our purchase, especially the great quality and pric... Ver mais
A empresa respondeu
Excellent service from the guys in Leicester. I had ordered online for click-and-collect. But due to a change in work schedules, I needed to get my order redirected from Leicester up to the Newcast... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
163 London Road, LE2 1EG, Leicester, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Richard was excellent at talking through the various options, very knowledgeable and interested in the products and what they were intended for. Also proposed a very helpful solution regarding a replacement product, the whole experience was very positive. The service was excellent and my son is delighted with the headphones.

Resposta da Richer Sounds - Leicester
Fantastic service & advice from Richer Sounds in Leicester. We've used this shop multiples times and no matter who we've dealt with the quality of the service and the advice (i.e. what to buy & what not to buy) had been exceptional. We do not go anywhere else.

Resposta da Richer Sounds - Leicester
Great customer service by James, rare these days!
We felt genuinely listened to, everything was explained really well and we were really happy with our purchase, especially the great quality and price

Resposta da Richer Sounds - Leicester
Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for the cheaper end of line model but always trust Richer Sounds. Very happy with purchase! And special shout to Levi who dealt with the purchase…

Resposta da Richer Sounds - Leicester
Simple process; I collected from the store - friendly staff.
Item was there at the time specified and the whole process from "ask" to "receipt" was speedy.

Resposta da Richer Sounds - Leicester
Whoever you speak to at Leicester store are very helpful and friendly. Nothing is too mch trouble and very patient

Resposta da Richer Sounds - Leicester
Very helpful & had plenty of time for me to choose what was the best option for me

Resposta da Richer Sounds - Leicester
Excellent service from the guys in Leicester. I had ordered online for click-and-collect. But due to a change in work schedules, I needed to get my order redirected from Leicester up to the Newcastle branch.
Jason was able to intercept the delivery in Leicester and arranged for my order to be shipped overnight, for me to collect in Newcastle the following day. A fine example of best-in-class customer service. Thank you!

Resposta da Richer Sounds - Leicester
Paul and Levi provided fantastic support and a great customer experience.

Resposta da Richer Sounds - Leicester
Sales staff were excellent, and knew what they were talking about, unlike staff at other electrical stores.
Added to this, the pricing was very good

Resposta da Richer Sounds - Leicester
Wonderful refurbished product offered at a great price. Service at branch was excellent, as usual. Item. was reserved quickly for me, collection was not rushed, and advice was helpful.

Resposta da Richer Sounds - Leicester
Great service and product knowledge. They went above and beyond for my son's 18th birthday present.

Resposta da Richer Sounds - Leicester
As ever, the staff (Levi in particular!) were welcoming, helpful and ready to put themselves out. I wouldn’t buy HFi anywhere else.

Resposta da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester
Repeat customer purely because of excellent product knowledge, price and availability.
First class service.

Resposta da Richer Sounds - Leicester
The staff go out if the way to get the best for my set up and what i need, not even pushing the expensive items but what would suit me best. My first stop for anything, even just advice. Spot on.

Resposta da Richer Sounds - Leicester
Very knowledgeable staff. Very helpful, kind and polite.

Resposta da Richer Sounds - Leicester
Helpful , professional and trusted brand. Helped me out to the car with purchase. Friendly atmosphere in store.

Resposta da Richer Sounds - Leicester
We bought an internet Hisense Tv with Levi taking us through the process his knowledge was simply incredible what a nice friendly guy and a great buying experience!!

Resposta da Richer Sounds - Leicester
Wanted some noise cancelling headphones for a long haul flight that would link with plane via Bluetooth or wired. Richard sorted me out with a pair that should do the job and not at a silly price.

Resposta da Richer Sounds - Leicester
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