Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for t... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for t... Ver mais
A empresa respondeu
Great customer service by James, rare these days! We felt genuinely listened to, everything was explained really well and we were really happy with our purchase, especially the great quality and pric... Ver mais
A empresa respondeu
Fantastic service & advice from Richer Sounds in Leicester. We've used this shop multiples times and no matter who we've dealt with the quality of the service and the advice (i.e. what to buy & what n... Ver mais
A empresa respondeu
Excellent service from the guys in Leicester. I had ordered online for click-and-collect. But due to a change in work schedules, I needed to get my order redirected from Leicester up to the Newcast... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
163 London Road, LE2 1EG, Leicester, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had some great advice when upgrading my turntable. Of course, don’t leave the shop without buying!
Great service as per usual

Resposta da Richer Sounds - Leicester
The shop was quite busy so had to wait quite a while to be seen by a member of staff.
I was really pleased with the level of service, the member of staff was very knowledgeable and helped me decide on what I was looking for.

Resposta da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester

Resposta da Richer Sounds - Leicester
Very helpful and knowledgeable staff. Nothing was too much trouble. After sales support is excellent. Definitely recommend.

Resposta da Richer Sounds - Leicester
Levi was extremely helpful and very knowledgeable it made my experience of purchasing my deck very straight forward and his advice was second to none especially setting my new deck up

Resposta da Richer Sounds - Leicester
I phoned the nearest store to me, ordered my goods, received splendid over the phone service and was informed of how everything would work, and it did.
Absolutely first class.

Resposta da Richer Sounds - Leicester
The service i received in the shop was excellent from Levi in your Leicester branch. I did however receive a 55 inch tv instead of a 50 inch television and was worried that it wouldn’t fit fortunately it has gone in ok although it does go over the window ledge a bit but still looks fine. I am very pleased with the sound and picture quality of the top of the range Hisense tv that I have purchased. Hope I’m still pleased in a years time. Thanks for all your help. Well done

Resposta da Richer Sounds - Leicester
Friendly, informed and professional advice.
A pleasant experience with excellent customer service
Thank you Richard

Resposta da Richer Sounds - Leicester
Perfect service. James helped me in my purchase, and couldn’t have been more helpful. Excellent service.

Resposta da Richer Sounds - Leicester
Brilliant Customer Service, went out of their way to help. Will be using Richer Sounds again, hopefully many times!

Resposta da Richer Sounds - Leicester
Richer sounds are always at the top of their game. That’s why I keep going back

Resposta da Richer Sounds - Leicester
Excellent service as always very knowledgeable and helpful.

Resposta da Richer Sounds - Leicester
Great experience, super helpful staff in store. Levi's a great guy and a credit to the company. It's customer service like this that keeps us coming back.

Resposta da Richer Sounds - Leicester
Amazing service as always from Richer Sounds. That's why I always use them. Above and beyond.

Resposta da Richer Sounds - Leicester
An excellent service. Welcoming by the staff and knowledgeable. The price was as good and better than anywhere else.

Resposta da Richer Sounds - Leicester
Paul was great to deal with.
Very helpful throughout the process.
Would have loved to provide 5 stars but unfortunately there was an issue with delivery which in turn delayed our install.

Resposta da Richer Sounds - Leicester
First class telesales. Spoke to someone who listened to what I wanted, communicated well, made an appropriate amount of small talk while we were sorting things out, facilitated an introductory VIP discount, and gave me an accurate estimate on delivery. (Which was actually bettered.)

Resposta da Richer Sounds - Leicester
Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl and hear things I have never noticed before. Really pleased with the advice given to me and for Jason being able to interpret what I required and also keeping roughly to my budget. Shall definitely be back later in the year when I want to upgrade my turntable.

Resposta da Richer Sounds - Leicester
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