Loved stepping foot into the London Bridge record breaking store and meeting Malik. Enthusiastic, full of knowledge and very helpful. He kindly set up a set of compact DALI floor standing speakers and... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Loved stepping foot into the London Bridge record breaking store and meeting Malik. Enthusiastic, full of knowledge and very helpful. He kindly set up a set of compact DALI floor standing speakers and... Ver mais
A empresa respondeu
Brilliant service! Professional staff who listen, consider carefully and give excellent advice. We have come back many times over the years for the friendly “ can do” approach of Richer Sounds staff.... Ver mais
A empresa respondeu
Friendly and helpful staff. Had to wait a while as other staff were sorting boxes in the listening room. Once they were gone, staff took down from display and set up the two amplifiers that I wanted... Ver mais
A empresa respondeu
Robin, one of the sales managers at London Bridge was very attentive when I needed help choosing a TV, which I did, and paid for, pending delivery. He was even more helpful when I rang up the next mor... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
100 Tooley Street, SE1 2TH, London, Reino Unido
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Nothing to complain about, but probably won't do click and collect again - I guess I thought product would be delivered to store as part of regular deliveries but it seems it was couriered there specifically so just less convenient with no environmental benefit

Resposta da Richer Sounds - London Bridge
Used the click and collect service and item was delivered to my local store very quickly which I was very pleased with. In terms of the packaging it had been sent to the store in, via DPD, it was pretty scant, but no problems and I suppose better environmentally. No carrier bags in store which would have been nice to walk away with but not a problem as I did have a bag on me. Overall, my experience was good & I like to buy all my audio equipment from Richer Sounds. Friendly staff as usual too.

Resposta da Richer Sounds - London Bridge
London Bridge store was very helpful after i called up due to issues ordering on the website

Resposta da Richer Sounds - London Bridge
My memory of shopping at Richer Sounds from a number of years ago was that the staff were extremely helpful, very non-judgemental (of my relative ignorance), almost frighteningly well-informed and knowledgeable, and pleasant to boot.
Having just made two visits there to purchase an upgrade on my (dumb - and rather agéd) television, it is gratifying and reassuring to find that Richer Sounds still provides the most excellent level of service. Cannot fault them.

Resposta da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge
Got some superb advice from Alex on a full audio setup. He put together a great package, the order was easy and delivery in a couple of days. Really happy. Highly recommend!

Resposta da Richer Sounds - London Bridge
Excellent service. Supportive team in shop. Especially for a fuss pot like me; very patient and I got the system I really wanted at a fab price. Can’t fault. Looking forward to delivery and installation. 👍🙏🏽

Resposta da Richer Sounds - London Bridge
I am not tech friendly as I made my purchase in store everything was set up for their and then.

Resposta da Richer Sounds - London Bridge
Alex and Terry at London Bridge were excellent

Resposta da Richer Sounds - London Bridge
Fantastic friendly communication stall were brilliant ,great deals well recommended will definitely use again

Resposta da Richer Sounds - London Bridge
Called richer Sounds re the Samsung HW-Q990F, got all the info needed to complete the purchase. I like dealing with RS as they are always happy to help with technical queries, even on the few occasions I have called and not bought anything.
Many thanks

Resposta da Richer Sounds - London Bridge
Excellent service. Very impress with the delivery guys who actually ring you whilst en route.

Resposta da Richer Sounds - London Bridge
In the last few weeks I’ve made 3 purchases from the London Bridge branch. The people you employ are experts. Not only that they are clearly well trained. They ask the right questions if you’re unsure of what to buy. They never try & over sell, a tactic which is popular in Currys et al. I’d like to give special praise to Terry & Malik in the LB branch. They both went above and beyond. Experts & personable.

Resposta da Richer Sounds - London Bridge
Excelent customer service, I wish other businesses were at least near to RS’s level!

Resposta da Richer Sounds - London Bridge
Guy from London Bridge really helpful,great service.Very pleased with tele

Resposta da Richer Sounds - London Bridge
I had a very good experience purchasing a turntable.
Both Terry and Alex were very professional and kind, they guided me through my decision.
I really appreciate their work and the way they do it.

Resposta da Richer Sounds - London Bridge
Great price and great service, would buy again from them in future.

Resposta da Richer Sounds - London Bridge
Got TV at best price I could find. Chap I spoke to even chucked in next day delivery to me for free plus a further £10 off. No issues with TV. Only issue was the promised free next day delivery did not happen as had not been booked. So got TV 3 days later. Wasn't a big issue as had been prepared to wait anyway but did expect it next day & waited in all for it but it didn't arrive. Hence the 4 stars & not 5.
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