Richer Sounds - London Bridge Opiniões 

1619
•
TrustScore: 5 em 5

4,8

100 Tooley Street, SE1 2TH London, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.

A empresa respondeu

Classificada 5 em 5 estrelas

Let’s even leave out the amazing projector I got and let’s talk about the customer service.top notch!! Mr robin was on great great service and in my opinion should be given a triple raise

Classificada 5 em 5 estrelas

I arranged a demo at Richer Sounds to compare how various CD systems I had read about actually sound before buying. They had the units that interested me. I was able to discuss with the Sales Advise... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(1619)

24 562 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service

Bought a pair of Sennheiser HDB630 recently from the London Bridge store.

They were quick to reply on the emails beforehand, and Ali was very helpful in store allowing me to test out a couple of headphones without any pressure. Very useful to be able to test out two headphones side by side to make a decision.

Thanks

2 de julho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Very pleased with customer service

Very pleased with customer service. Delivery also very good. On time. Product. Ruark sub. Love it. So we'll done Richer Sounds. Will be shopping with you again.

29 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

I love going into richer sounds

I love going into richer sounds. The staff are so knowledgeable and helpful. And they don't try "hard sell". They help me to choose the right equipment and make sure they are selling it at the most competitive price, My "go to" store for Hi Fi and Home Cinema equipment. Particularly impressed with Alex at the London Bridge store - he was a great help with my most recent purchases

22 de maio de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

The experience was great

The experience was great, they didn’t have the speaker I wanted in stock so was able to order and collect the next day. The staff were really friendly

16 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

I bought a new Amplifier and CD Player…

I bought a new Amplifier and CD Player from the London Bridge Store. Malik was very friendly and knowledgeable and he helped me to choose the right devices for my needs. The kit was delivered quickly and I am extremely pleased with them.

19 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Brilliant advice

Brilliant advice, gave me a good deal and replaced an item that had arrived faulty within 24 hours. Don't buy AV equipment from anywhere else.

22 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Friendly service.

Friendly service.

16 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great advice

Great advice, excellent customer service, products arrived on time

14 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Just a good experience

I thought the salesperson’s advice was useful. I thought I was offered a good deal. I appreciated the quick delivery time.

The one time is felt I needed more help was setting up my TV and sound bar. How should I get the best picture/sound? I think YouTube instructional videos, made by Richer Sounds, would fill this gap.

8 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Your staff were Very helpful and…

Your staff were Very helpful and knowledgeable. I bought exactly what I intended and some nice speaker's! When the first amp went wrong they sorted it straight away and delivered a new amp which is working perfectly. Thanks

3 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Another great deal from Richer Sounds

Salesman made me feel welcome, and I didn't have to scrabble for a good discount. The additional returning customer discount was an added bonus.
Delivery was quick and straightforward.
The 6 year guarantee is always reassuring!

3 de junho de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

I am very satisfied with this little…

I am very satisfied with this little store in London..

22 de maio de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great service

everyone working was very kind we were even gifted free umbrellas

5 de março de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Easy shopping experience

Easy shopping experience, ordered a new turntable which I collected from the London Bridge store, excellent staff, friendly and helpful

21 de maio de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Showcase rooms+authenticity

I really loved being able to come there myself and showcase the headphones, it was a great experience and the staff there were lovely.Furthermore the place was very authentic I could tell they had a real love for not just music mixing and production but also listening as well

20 de maio de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 4 em 5 estrelas

Sony Blu Ray London Bridge Store

Purchase of my Sony Blu Ray was very straightforward and the staff were efficient and the product arrived the next day as advised for me to collect.
My only comment was that I wasn’t able to collect the product the next day as the London Bridge store was busy and staff were dealing with other customers. I collected the following day.

14 de maio de 2026
logótipo da Richer Sounds - London Bridge

Resposta da Richer Sounds - London Bridge

Thanks for taking the time to leave your review although I’m sorry there was a wait when you first came in. I’m pleased you were able to collect without issue the following day however and that overall the experience

We really appreciate the feedback and if you do need any help please get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

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