Looking for speaker wall brackets, and having seen something on the Richer Sounds website that might meet my needs, I called in on the off chance that I'd be able to look at them. The staff member (so... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Looking for speaker wall brackets, and having seen something on the Richer Sounds website that might meet my needs, I called in on the off chance that I'd be able to look at them. The staff member (so... Ver mais
A empresa respondeu
Adrian, the store manager was a calm character, zero hard sell and just helped me make choices I'm still very happy with. I got to try the equipment I was interested in without being rushed. My first... Ver mais
A empresa respondeu
People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... Ver mais
A empresa respondeu
Very efficient service and a very personalised one, even with everything being done online e.g. named person to contact if the need arose. This type of service is very rare these days, but is priceles... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
268 Deansgate, M3 4JB, Manchester, Reino Unido
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Very good experience I visited the shop in Manchester the gentleman that I spoke to New exactly what I was after he didn’t have it in stock, but sourced the tv that I wanted and even delivered it the next day excellent customer service

Resposta da Richer Sounds - Manchester
Until now they have been excellent.
Then I got a faulty Manhattan Aero. Manhattan were less than helpful. I ordered another which was fine.
Then came trying to return the first.
The e mail says 3 photos are required but nothing about what to do with them. Take the box in the box HUH? Does it mean the device in the box. Then plug in the box, what cardboard?

Resposta da Richer Sounds - Manchester
They may be more expensive then most other options, but the customer service, support, and returns makes it 100% worth it.
If I can I always buy from them

Resposta da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester
Wanted new bookshelf speakers to replace my 30+ year old Tannoy 607s in a smaller room. Adrian the store manager set up What HiFi award winners against DALI SONIK3 in the 'experience room'. Played a few tracks of my eclectic music tastes and we both agreed the DALI speakers had more depth. Adrian was really helpful, also bought some Mountson Essential Speaker Stands.
Great service, delivery postponed until I go back from holiday and DPD delivered early within the timeslot sent to me.

Resposta da Richer Sounds - Manchester
Friendly staff and knowledgeable, but didn't have much choice in store for what I wanted, only 2 products for ear buds to choose from.

Resposta da Richer Sounds - Manchester
I have bought Ruarkaudio R1S. I received 6 years warranty. In 2019 i bought there record player by Denon , is still working from 7 years . Richer sounds giving customers very good service and long-term warranty. The staff is very friendly and helpful . If you don't know where to buy,buy at Richer sounds.
Pawel Marczak

Resposta da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester
Ordered a CA AMP from their Manchester shop. They sorted a demo out with streamer, Dali speakers and amp. Fantastic service. Straightforward sales. Delivery door on. And the kit in the house sounds great. Next month I’ll by the CA streamer. Cheers, Rick.

Resposta da Richer Sounds - Manchester
Great company. Really good customer service. Would recommend over any other electronic retailer as the service after my TV developed a fault after 5 years was amazing.

Resposta da Richer Sounds - Manchester
I bought a 32 inch TV and wall bracket recently and I received a very helpful advisor who offered and answered all my questions with intererst.
This is exactly the same experience that I received the last time I bought goods from you.
No heavy sales pitch just good advice, very refeshing and that's why I keep coming back to you.

Resposta da Richer Sounds - Manchester
Richer sounds! What can I say have been using them for years. Always buy my Audio visual products from them, 6 year warrantey is always a bonus. Great advice aswell when going into the Deanagate Manchester store!

Resposta da Richer Sounds - Manchester
Knowledgeable helpful staff
Work out a deal that was good
For me. Sorted out next day delivery
As I was on the bus.

Resposta da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester
All of the staff were very professional and knowledgable. When I had problems setting up my cd radio unit I popped back into the store with it and they had me up and running in no time. Full marks!

Resposta da Richer Sounds - Manchester
Awesome service in store. Staff were super friendly, helpful, knowledgeable and informative. Delivery was great and I’m really happy with my speakers.

Resposta da Richer Sounds - Manchester
Helpful, friendly staff. Excellent follow up on item not available at the time.

Resposta da Richer Sounds - Manchester
Knowledgeable staff always happy to listen carefully to customer requirements and expectations, provide assistance, advice and demonstrate products on-demand without hard-sell. Prices are competitive, free 6-year warranty included, free delivery on orders over £100.

Resposta da Richer Sounds - Manchester
The staff were very friendly and explained everything about the product I was browsing.
I initially tried to pay by card, but they do not accept international cards, so I had to pay in cash instead. After I went to the ATM and came back, the staff kindly gave me a £5 discount, which I really appreciated.
The payment made by my card actually went through as well, but the store handled it professionally and refunded it back without any issues. Great customer service and very helpful staff overall!

Resposta da Richer Sounds - Manchester
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