Richer Sounds - Manchester Opiniões 

1382
TrustScore: 5 em 5

4,9

268 Deansgate, M3 4JB Manchester, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Looking for speaker wall brackets, and having seen something on the Richer Sounds website that might meet my needs, I called in on the off chance that I'd be able to look at them. The staff member (so... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Adrian, the store manager was a calm character, zero hard sell and just helped me make choices I'm still very happy with. I got to try the equipment I was interested in without being rushed. My first... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very efficient service and a very personalised one, even with everything being done online e.g. named person to contact if the need arose. This type of service is very rare these days, but is priceles... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1382)

25 159 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The help and advice I received from…

The help and advice I received from Matt was probably the best I have ever received from anyone in a store. I really appreciated his assistance. If I was to give him marks out of 10 I would give him 12 !
Best wishes Roger Aley.

12 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great experience

Great experience. I booked a demo and tried a few options. No time pressure, and backed by a 14 days retun. Great.

1 de maio de 2026
logótipo da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 4 em 5 estrelas

I thought the service was good

I thought the service was good. Matt the salesman in the shop was really helpful and the speakers I bought are very good.

1 de maio de 2026
logótipo da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester

Thanks for the feedback, especially about Matt, it's great to read you are also happy with the speakers!

Of course if there was any aspects you feel we could improve, and hopefully achieve a five star review from you next time, we'd love to hear about them..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 4 em 5 estrelas

Great quality product, sound lacks bass initially but with EQ it comes alive!

The design and build quality are fab.

The sound is good but after trying the DMS Labs tuning I absolutely love them now, nice and flat EQ with equal representation that sounds brilliant and characterful!

Great value for money at £179 but definitely try the labs tune (available in video 'Nothing CEO reacts to Headphone (1) reviews' at 6:56 )

P.S When the ear cups are flat they will clink together and I've read reports of them chipping away at each other, I've just popped some electrical tape where they touch and that seems to have reduced the impact :)

Notable mentions:
Paid for 6 day delivery and received it the next day which was nice!

Staff in the Manchester shop were very helpful and allowed me ample time to decide without feeling rushed, also very knowledgeable and friendly. I think it was James that helped me, (long grey hair)

23 de abril de 2026
logótipo da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester

Thanks so much for taking the time to leave such a thoughtful review, it’s of course fantastic to hear how much you’re enjoying the headphones!

We also appreciate the sharing of your tip on the ear cups, which is noted, and we’ll be sure to pass your kind words on too, especially to James. Thanks again for supporting local business, and we hope you continue enjoying your music.

The Richer Sounds team 🎶

Classificada 5 em 5 estrelas

Helpful staff

Helpful staff. Clear explanation of products.

21 de abril de 2026
logótipo da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Excellent

Quick, easy, polite & helpful service and a great product.

14 de abril de 2026
logótipo da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Great record player for a beginner

Great record player for a beginner. Good quality & sound. Very informative staff.

14 de abril de 2026
logótipo da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Good service

Good service, happy staff in the shop

7 de abril de 2026
logótipo da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent advice as always!

I contacted Richer Sounds asking for advice regarding a pre-amp for my turntable. The advice I received was spot on as always. Although I ended up buying the pre-amp from Amazon (cos I could get it next day rather than wait til after Easter) I did buy a RCA cable from RS in Manchester. Very pleased with the cable & the advice I received from the team was superb as always.

6 de abril de 2026
logótipo da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Thank-you Ryan

Thank-you Ryan, and Richer sounds

25 de março de 2026
logótipo da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Outstanding service from the Manchester…

Outstanding service from the Manchester team.
Ryan was patient and very informative with my purchase.
Very pleased with the price, and believe me I DID shop around - and quite confident that not only this was the cheapest price in the UK but with the 6 year warranty and brilliant customer service this was a cracking deal.
Speedy delivery with 2 great guys too.

22 de março de 2026
logótipo da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Lovely friendly knowledgeable team

Lovely friendly team.
Matt was very helpful and very knowledge too. I will definitely be back. Thanks.

14 de março de 2026
Opinião espontânea
logótipo da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

The headphones are brilliant

The headphones are brilliant. The app lets you EQ the sound I like very much recommended. The only fly in the ointment is DPD. I dread deliveries from them. This time was no different. The driver took one look a the flats and drove straight passed. I then had to go and collect from a shop. Despite the fact I was at home and never left the flat. I paid for home delivery. Please stop using DPD as they couldn't a cold in the middle of a Pandemic.

25 de março de 2026
logótipo da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester

Thanks for your 5 star review, we look forward to seeing you again next time

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais