I purchased on-line and opted to collect from store, I found the product description to be honest and clear and the price to be better than that available on Amazon. The purchase was clearly communica... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I purchased on-line and opted to collect from store, I found the product description to be honest and clear and the price to be better than that available on Amazon. The purchase was clearly communica... Ver mais
A empresa respondeu
Looking for speaker wall brackets, and having seen something on the Richer Sounds website that might meet my needs, I called in on the off chance that I'd be able to look at them. The staff member (so... Ver mais
A empresa respondeu
Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... Ver mais
A empresa respondeu
People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
268 Deansgate, M3 4JB, Manchester, Reino Unido
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The headphones are brilliant. The app lets you EQ the sound I like very much recommended. The only fly in the ointment is DPD. I dread deliveries from them. This time was no different. The driver took one look a the flats and drove straight passed. I then had to go and collect from a shop. Despite the fact I was at home and never left the flat. I paid for home delivery. Please stop using DPD as they couldn't a cold in the middle of a Pandemic.

Resposta da Richer Sounds - Manchester
Sam really helped us out. The staff were really keen to help and had great technical knowledge. Very impressed with the new turntable and the advice at richer sounds Manchester

Resposta da Richer Sounds - Manchester
Sent an email enquiring about a product and within minutes I got a reply and within 30 minutes I had the product in my hands and an extremely positive experience in a very friendly shop.

Resposta da Richer Sounds - Manchester
Great service. Special thanks to Ryan; a fountain of knowledge and has helped my Hifi sound at it's absolute best.

Resposta da Richer Sounds - Manchester
I recently purchased Humax aura EZ 4K FHR-6000T personal video recorder. The superficial nature of the accompanying user manual meant that the procedure for its initial installation and configuration was anything but straightforward.
Following a visit to the Manchester branch of Richer Sounds, the staff quickly resolved my installation problems by offering and delivering a prompt solution.
It makes a refreshing change to deal with staff with relevant technical knowledge and abilities as opposed to staff whose expertise lies solely in sales and marketing.

Resposta da Richer Sounds - Manchester
Matt at the Manchester store was excellent. He got in touch directly when my initial choice of product was unavailable, and guided me towards a suitable alternative with expert advice provided in an easily understandable way. I couldn’t be happier with the service and product I received, and I’m continuously impressed with the offerings of Richer Sounds.

Resposta da Richer Sounds - Manchester
Brilliant sales staff for my good quality televisions. Will certainly purchase televisions gain from Richer Sounds.

Resposta da Richer Sounds - Manchester
Prompt service, manger rang me when my product became available to collect

Resposta da Richer Sounds - Manchester
Customer at the forefront of their business. A business that successful, and will be because of caring business, colleagues. I was very impressed this time with Ryan. A true ambassador for R S, I'm sure he is the type that know his customers well and with me he did stand out as very customer orientated. Thanks Ryan.

Resposta da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester
Really helpful service choosing a new TV from Sam & Liam was great helping us get it going,and on the phone.Great place.

Resposta da Richer Sounds - Manchester
As always, the advice is spot on and I was steered to what I needed to improve the sound of my system. Matt was really helpful and I left with great sounding new floorstanders that I am enjoying listening to. Hearing new dimensions to familiar tracks and better overall musicality. Happy customer

Resposta da Richer Sounds - Manchester
Everything went OK I love the TV the delivery was perfect and the delivery guy was very helpful. Hat off to Richer sounds.

Resposta da Richer Sounds - Manchester
Excellent service. Shout out to Matt at the Manchester branch in particular. Very knowledgeable and helpful. Nothing was too much trouble at the demo. Enjoying the new sound system, thanks Matt.

Resposta da Richer Sounds - Manchester
Everything is first class,equipment working perfectly, just one thing that spoils it, there was no full manual in the box, this manual has 168 pages which is needed to help you with the complete installation of all the full aspects of this fantastic unit.
C'mon Marantz do something about this !!!!!!

Resposta da Richer Sounds - Manchester
Great service with a smile - friendly, knowledgeable and even able to solve a problem with a very old order I had - headphones pad replacements.

Resposta da Richer Sounds - Manchester
Sam is very knowledgeable and friendly.
I bought a pair of senheisser hd 660 s2 headphones and an ifi audio hip dac 3 on his recommendation.
I'm blown away by the sound.
Great combination.
Delivery was free and arrived by DPD the day after.
Brilliant service all round.

Resposta da Richer Sounds - Manchester
Both over the phone and in the shop the staff were uninformedly friendly and helpful making the whole purchase enjoyable.

Resposta da Richer Sounds - Manchester
Brilliant service as always from Richer Sounds.
I was served by Rob at the Manchester city centre store, he offered me great advice and sorted out the best deal possible for me with no hard sell.

Resposta da Richer Sounds - Manchester
I have been a customer for a long time. I am always satisfied with the customer service and professional approach.Thank you for your help.Rob...Very good advisor and seller. Thank you.

Resposta da Richer Sounds - Manchester
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