I purchased on-line and opted to collect from store, I found the product description to be honest and clear and the price to be better than that available on Amazon. The purchase was clearly communica... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I purchased on-line and opted to collect from store, I found the product description to be honest and clear and the price to be better than that available on Amazon. The purchase was clearly communica... Ver mais
A empresa respondeu
Looking for speaker wall brackets, and having seen something on the Richer Sounds website that might meet my needs, I called in on the off chance that I'd be able to look at them. The staff member (so... Ver mais
A empresa respondeu
Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... Ver mais
A empresa respondeu
People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
268 Deansgate, M3 4JB, Manchester, Reino Unido
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This business always goes the extra mile. Great courteous and knowledgable staff who are a pleasure to deal with. I have dealt with Richer Sounds over many years, and it always amazes me that their standards never slip. As always 10 out of 10!
Fantastic experience from start to finish. I was given a thorough demo of Sonos and DENON which highlighted the pros and cons of different sized options. I went for the DENON Home 250 in the end and really pleased with it. Great sound in a largish kitchen and looks fantastic in white. Alexa works a treat and links up with Spotify account to play music / playlists without having to pick up my phone. Even my wife approves which is always a bonus and not something you normally hear when buying speakers! Thanks guys, great job as usual.

Resposta da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester
Within minutes the Manchester shop was able to solve my problem and order a new TV to be delivered at the end of January

Resposta da Richer Sounds - Manchester
Informative, knowledgeable, focused on me not selling, no pushing, relaxed atmosphere.

Resposta da Richer Sounds - Manchester
All the staff were amazing at the Manchester City branch- thank you

Resposta da Richer Sounds - Manchester
Helpful staff and handy for collecting orders.

Resposta da Richer Sounds - Manchester
Genuinely one of the best shop experiences I’ve ever had. Both Shiv and Ryan went above and beyond to help me with my query and just were so helpful and kind! I think Richer Sounds may save the high street with this level of customer service! Would give more stars if possible

Resposta da Richer Sounds - Manchester
Incredible service from start to finish. Loved using the "find me a clearance bargain" feature on the website. Got my item in less than 24 hours. Couldn't have wished for better!

Resposta da Richer Sounds - Manchester
Good website, good click and collect service, excellent in-person experience

Resposta da Richer Sounds - Manchester
Ordered via phone on Monday received TV on Tuesday, never got the guys name that answered the phone but amazing service

Resposta da Richer Sounds - Manchester
Excellent customer service by the Team at Deansgate, in particular by Sam, explained the spec of the soundbar in thorough detail and provided me with a cost effective solution as well. Over and above service by Sam, Will always look to purchase with RS for any entertainment tech.

Resposta da Richer Sounds - Manchester
I have been shopping in this store for a few years, the service is very personal and they have an insane amount of experience. The store manager Sam is great and always willing to help. Highly recommended.

Resposta da Richer Sounds - Manchester
Honest straightforward advice without sale patter bable

Resposta da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester
Always first rate service at Richer Sounds - and a level of expertise that is now hard to find in large electrical retail chains.

Resposta da Richer Sounds - Manchester

Resposta da Richer Sounds - Manchester
Good knowledge of product and a useful demonstration given. Only downside was a white version wasn't available in store.

Resposta da Richer Sounds - Manchester
Great Customer service, ive been shopping at richer sounds from the 90's brilliant every time, they ordered from another store. Thanks 😊

Resposta da Richer Sounds - Manchester
I went in 3 weeks ago enquiring about a turntable and speakers and spoke to Ryan who was so helpful he gave me a quote I went back in today but needed something a bit cheaper and he sorted it out for me top guy definitely when I come to upgrade I’ll be using richer sounds

Resposta da Richer Sounds - Manchester
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