Richer Sounds - Middlesbrough Opiniões 

1647
•
TrustScore: 5 em 5

4,9

63-65 Borough Road, TS1 3AA Middlesbrough, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The guy in the shop, I think his name may have been Dave, was pleasant & very knowledgeable. I've shopped with Richer Sounds numerous times over the years & always found the staff to be the same. I w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very good impartial advice. Always friendly and helpful in store. Great products at the right price with free next delivery if not available in store or if I am unable to collect from store. ⭐️⭐️⭐️⭐️⭐... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • 63-65 Borough Road, TS1 3AA, Middlesbrough, Reino Unido

  • 0333 900 0096

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1647)

24 500 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The Sennheisser Momentum 5 are…

The Sennheisser Momentum 5 are excellent compared with the competition. However, above all else, it's the service given in the Middlesbrough Richer Sounds branch that consistently wins the day ... it's exemplary, leaving everyone else standing. Top job guys!

14 de julho de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Knowledgeable and helpful staff at Middlesbrough store.

Paul, manager of Middlesbrough store, talked me through the options, was very knowledgeable and helpful. He kept me informed during the ordering and collection process. All extremely efficient and approachable.
Parking outside the store made my visits and collection super easy. Staff (Shaun) carried my new tv to the car. Great service.

11 de julho de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Helpful and knowledgeable staff

Helpful and knowledgeable staff, first class deal

7 de julho de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great shop for technology and advice

Great staff who are knowledgeable about technology. Very friendly and happy to chat and give advice about the best products for your need and won't advise you to buy the most expensive items. You feel like you're in safe hands and their expertise is greatly valued

7 de julho de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

A happy customer

The staff are so friendly and professional , both over the phone and in person. They helped us with the delivery, and the service was amazing. This was my first purchase from Richer Sounds Middlesbrough, and it was such a great experience that I will definitely buy my next product from them

6 de julho de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Richer Sounds Middlesborough, Product and Sevice blew me away

What an excellent shop Richer Sounds at Middlesborough are. Dave helped me choose some new wireless headphones. I was free to spend 2 hassle free supportive hours in their sound room. Highly experienced people giving top advice without feeling any pressure to buy. I did buy some Focal Bathys, and after a few weeks of regular use, they still blow me away. I'm re-enjoying all of my music all over again. Many thanks, Richard

12 de junho de 2026
Opinião espontânea
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

New tv (Middlesbrough)

Great prices and great selection. But above all, great and knowledgeable staff. Thank you for helping me choose the right tv and I did my budget. And a 6yr warranty

5 de maio de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Another great visit and buy from this…

Another great visit and buy from this branch
Staff are always very friendly polite and patient
Set up a pair of speakers I was interested in comparing with another pair

3 de julho de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Fantastic company

I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute nonsense and waste of time. Today, I spoke to David at my local Middlesbrough store. Within 4 minutes, he provided me with a simple solution. Absolutely marvelous and top notch customer service as always. Just proves you can't beat talking to a human being. Spot on again Richer Sounds.

11 de julho de 2026
Opinião espontânea
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Richer Sounds - first in class

Stuart helped me through the buying process for a UST projector, his knowledge and that of his colleagues was really helpful and I could not be happier with my purchase. I always go to Richer Sounds for my electronics purchases, no one can beat them on knowledge, price or customer care. First class as always.

4 de julho de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Have bought my last few tv's from…

Have bought my last few tv's from Richer Sounds. Great staff at Middlesbrough . Great customer service and very helpful. Always good on price and the extra warranty that others don't give is very reassuring. Would definitely recommend to anyone . Thanks to all.

20 de junho de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Very knowledgeable and efficient staff…

Very knowledgeable and efficient staff and service. The no 1 shop for advice and help. Products all good quality.

30 de junho de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Dali Sonik 1 in white & Sonik Cenema centre in black.

Purchased over the phone as they wern't available for collection in store in the colour I required. Transaction was very easy & I was kept updated on my order & received it within 48hrs. Great staff at this store polite & helpful. ***** rating from me all round.

20 de junho de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Top Marks

Once again an excellent service from Richer Sounds. Good advice, helpful and delivered on time. Will always use Richer Sounds when I can.

18 de junho de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great Customer Service with Shaun at the…

My experience with Shaun at the Middlesbrough branch of Richer Sounds was amazing.He was so friendly and very helpful..Nothing was too much trouble even though I was bombarding him with questions.
Thanks very much Shaun.
Your help was much appreciated

19 de junho de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Customer service

Customer service. I had queries about speaker brackets seen online. I got through to Paul at Middlesbrough branch who suggested a product and checked they would fit my speakers from
eBay. I forgot to order cable so rang back and he got some similar to my existing Cambridge Audio and added to the order. All arrived together.

18 de junho de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Always great to deal with Richer…

Always great to deal with Richer Sounds. I always search their shops first for HiFi & TV,
Great for advice and demonstrations.
Competitive prices.

18 de junho de 2026
logótipo da Richer Sounds - Middlesbrough

Resposta da Richer Sounds - Middlesbrough

Thank you for your 5 star review!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais