Richer Sounds - Milton Keynes Opiniões 

1842
•
TrustScore: 5 em 5

4,9

556 Elder Gate, MK9 1LR Milton Keynes, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I live an hour away so called to double check stock, I got through to another branch and they said she would get Milton Keynes to call me back. Within 5 mins they called me back, very helpful, reserv... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I really felt valued as a customer. Time was taken to understand what I wanted and at the store, I was able to try different products I wanted to listen to. There were no pushy salesman trying to cl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Adam at MK waited for us to make contact (after greeting) and listened carefully to our requirements. We were given space to discuss between our selves and make a decision. We walked out with o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had some great advice about what products we needed that fitted our budget - ie turntable, amplifier, CD and radio combination and speakers. Staff were very knowledgable and helful and carried everyt... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1842)

24 500 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great experience in a last minute emergency

Realised I forgot my earbuds when I arrived to Milton Keynes, saw that these guys were the only ones with a specific pair of earbuds in stock so ordered for collection on the train. Arrived in and went straight there to collect, admittedly before they had sent the message saying they were ready, and was given professional service and collected them within about 2 minutes. Saw that they have a huge offering of everything audio visual in store and online, never heard of them before but a very positive experience.

14 de setembro de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Classificada 4 em 5 estrelas

Friendly and knowledgeable staff

Friendly and knowledgeable staff only too happy to help, answer questions and set up a demo

10 de setembro de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Classificada 5 em 5 estrelas

The service and advice was excellent

The service and advice was excellent. I made a big purchase but wanted the correct set up. I can't remember the gentlemans name however his knowledge was very good and Communication was great. I need to purchase more so will definitely be going back.

12 de setembro de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

I purchased an expensive extension…

I purchased an expensive extension lead, on the phone I was told they didn’t price match accessories couldn’t find that information on the website. When I went to the store I told a member of staff this he asked me for prove of the lower price I showed him the website, he immediately discounted the item so fair play I was very happy

1 de setembro de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Great service from Milton Keynes branch

I ordered an AV amp over the phone from the Milton Keynes branch as stock was limited. Spoke with a very helpful staff member (Richard) and it was delivered next day - much quicker than expected. Sadly DPD had dropped it from a height onto the corner, so packaging was damaged and the metal case itself was creased as a result. I called and spoke again to Richard who was very apologetic, and straight away arranged for the despatch of an upgraded model at no extra charge and the simultaneous collection of the damaged package. Although it’s not directly Richer Sounds’ fault, but DPD were useless again as this time too as they tried to deliver to a neighbour rather than our house, and so they had to come back again next day after I’d ‘explained’ to them what they’d got wrong. Anyway, big thanks to Richer Sounds Milton Keynes and Richard in particular!

2 de setembro de 2026
Opinião espontânea
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Friendly and knowledgeable staff

Friendly and knowledgeable staff always happy to answer any questions on a wide selection of products. My go to electronics shop

31 de maio de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Came into the store (Milton Keynes)…

Came into the store (Milton Keynes) liased with Gilbert and was promised a call back with a price match...
Gilbert called and the deal was done..
System arrived in the store promptly and I collected..
Very Happy with service and the System purchased.

31 de agosto de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Very attentive sales staff

Very attentive sales staff. Answered all questions and didn’t attempt to aggressively upsell me. The wrong cord was included with one of my components and I had to return to the store to exchange it (40-mile round trip). An innocent mistake but was compensated for my trouble with a free record cleaning accessory. No complaints here - very happy!

29 de agosto de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Sale dealt with over the phone

Sale dealt with over the phone. Projector was here on time.
Sales were on the ball and very knowledgeable.
Great service.

28 de agosto de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

JBL Soundbar 500 MK2

Great service, wonderful product. Will definitely look to purchase from Richer Sounds again!

28 de agosto de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great experience

Easy to order, great value for money and they even let me in early to collect it!

27 de agosto de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Ordered via click and collect

Ordered via click and collect, delivered the next day. Good customer service, and never had an issue with orders or shop service. Always go the extra mile with adjustments to accessory needs etc.

24 de agosto de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

The shop staff we very helpfull

The shop staff we very helpfull, the product was exactly what we wanted at a good price. We were able to park outside to pickup the equipment, which was ideal.

20 de agosto de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Very quick and efficient click and…

Very quick and efficient click and collect and I was kept informed of the whereabouts of my order by email.
When I went to the store to collect my item, the gentleman who served me very kindly carried it out to my car for me.

23 de agosto de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Easy from start to finish

Easy from start to finish
With price matching and 6 year warranty, no brainer👍🏼🍻

18 de agosto de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great service

Great service, really knowledgeable without pushy selling tactics and some really great products at excellent prices.

15 de agosto de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Order, await delivery to your local shop, collect../

The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices
b) ordering on the website is simple; if your local branch hasn't got the item in stock, you can have it delivered to your home address or pick it up from the shop when it comes in
c) the staff are friendly, knowledgable and efficient and they make the whole experience great.

4 de agosto de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your 5 star review!

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