Richer Sounds - Milton Keynes Opiniões 

1805
TrustScore: 5 em 5

4,9

556 Elder Gate, MK9 1LR Milton Keynes, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very quick and efficient click and collect and I was kept informed of the whereabouts of my order by email. When I went to the store to collect my item, the gentleman who served me very kindly carri... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Aidan at the MK branch of Richer Sounds has always been super helpful and trustworthy. This time he advised on a replacement turntable, plus with guidance as to how we might set it up and conne... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1805)

25 159 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Used them for years..

Used them for years..

just great, always competitive, always end up spending too much :-0

14 de julho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Bought the Audio-Technica LP60XBT Black…

Bought the Audio-Technica LP60XBT Black bluetooth turntable as a present for my wife's birthday .
The delivery was brilliant, the actual turntable is amazing. So nice to hear all our old vinyls again .
Many thanks

30 de junho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Top Quality Service

Last Tuesday I phoned the MK Branch and spoke to Mark.
I asked if it was possible to listen to a Ruark R410 coupled to a CD player and a Sub Woofer.
He stated that I could purchase them and try for a month if I wasn't happy I could return them.
I asked if he could put this in writing,five minites latter I recieved an e mail and a Quote from Mark who then answered all my questions so I paid
The next day I had a Text from DPD saying my goods were being deliverd between 1 &2pm
The goods arrived on time and were in pristene condition.
I have now built up and installed and am very happy,because if I have a problem Mark will be there to help.
Once again many thanks to Mark who is a credit to your organization.
Kind regards
Alan Keen

7 de julho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

All good

All good, but no stock of the product

3 de julho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Helpful knowledgeable Staff.

We visited the Milton Keynes store and was assisted by Gilbert who was very pleasant and knowledgeable.
He answered all our questions and we purchased a 42* Samsung Oled.
Have just put it up son wall so obviously too soon to say about product but all seems great.

2 de julho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Comfortable experience

Had a great experience at the store a few months ago, and have only put this review up after seeing the notification. They were great help walking me through the best quality TVs within my price and were just pleasant all-round. Unfortunately, I can't remember the gentleman's name who helped me but I left pleased and my TV has been great since I got it!

24 de novembro de 2025
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Atacama Speaker Stands

Excellent service from the guys in your Milton Keynes shop, and when I called to let them know that the assembly pack was missing they couldn't have handled it better 😊. I had the replacement pack within 24 hours - cracking service and a quality product 😊

28 de junho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Excellent Customer Service at MK

Excellent Customer Service at MK. Both Deputy Manager and the Senior Sales Advisor answered all my questions, paid a lot of attention and went above and beyond when I gave them a wrong billing information to correct it and re-issue the bill with correct details. Great patience, great communication.

28 de junho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Helpful advice over the phone

Helpful advice over the phone. Efficient ordering and payment system.

26 de junho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 4 em 5 estrelas

Efficient and pleasing customer experience.

Easy ordering process, good communication and competitive pricing. Staff are knowledgeable and very efficient. I wish I had bought my last TV from Richer but I was tempted by an offer on Amazon. Will not make the same mistake again. The only thing that stops me giving 5 stars is the opening time of the shop. 11AM is too late.

23 de junho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for taking the time to leave us your feedback, and it was great to read you had a positive experience. Although our showrooms don't open until 11am during the week, we do have colleagues available from 9am to speak to on the phone, and can be available between 8am-8pm Monday to Friday for demonstrations and for collection of major purchases for VIP members, by appointment.

Hope this helps and thanks again for the review,

The Customer Experience team

Classificada 5 em 5 estrelas

Excellent customer service and…

Excellent customer service and knowledgable and friendly staff.

13 de maio de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Great service and products.

I purchased a Ruark RS1 Sub to go with my existing R3s. The two work very well together and the subwoofer, despite its size, produces quite a bit of bass. It does need setting up though, to avoid it being overpowering.
The service from Richer Sounds was, as always, very good!

29 de dezembro de 2025
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Great experience with the team from…

Great experience with the team from Milton Keynes. Took delivery of my preordered speakers but the stands were unfortunatley on backorder. No problem at all, the guys loaned me a brand new set of stands to get the full use of my speakers whilst we await the arrival of mine. A really kind gesture and massively appreciated.

23 de junho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Good Price and Brilliant Service

Recently bought a new TV from Richer Sounds. I felt like the offer was a good one (with 6 year warranty), and the service provided was brilliant. Aiden was particularly fantastic and delivered great customer service. My first purchase with Richer Sounds, but won't be my last.

22 de junho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Excellent knowledgeable staff, Excellent service.

After discussion with staff in Milton Keynes store about my requirements they suggested AE1 40th Anniversary speakers. These arrived in 2 days and were an excellent choice. Appreciate the knowledgeable and unbiased opinions of staff to help me make a great purchase.

21 de junho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Excellent

I wanted to update my record deck but didn't want to shop online and not know what I was getting for my money. I googled for a physical store and came across Richer Sounds, I checked reviews and then found a store within 40 mins of where I lived. I visited with my husband to have a look. They guys were really lovely, knowledgeable and helped me choose something within my budget. They set up the record deck, amplifier and speakers in their sound room, I loved this as I was able to listen and enjoy the music with no outside noise.

As this was to be a birthday present with family clubbing together I ordered a couple of weeks later. It came within a couple of days. I went into store and the guys went through how to set it all up when I got home.

A great experience from the start. I would 100% recommend Richer Sounds and will be using them again.

I'm now all set up at home and enjoying my vinyl again.

19 de junho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Very professional

Very professional, easy transaction and always given help loading the purchase into my vehicle

18 de junho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Very knowledgeable and friendly staff

Very knowledgeable and friendly staff, nothing was too much trouble. Came away poorer but happy in knowing I was sold the right products

16 de junho de 2026
logótipo da Richer Sounds - Milton Keynes

Resposta da Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais