Well, firstly, Richer Sounds is the go to when buying anything that can’t be understood by old people. The staff there are always so patient and don’t make you feel as though you are a dim-wit simpl... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Well, firstly, Richer Sounds is the go to when buying anything that can’t be understood by old people. The staff there are always so patient and don’t make you feel as though you are a dim-wit simpl... Ver mais
A empresa respondeu
I have always shopped at Richer Sounds for my AV kit, so when it was time to replace our OLED TV this year, this was the first place that I looked. As always - the best selection of the latest mo... Ver mais
A empresa respondeu
I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... Ver mais
A empresa respondeu
I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We ar... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
87-89 Exeter Street, PL4 0AH, Plymouth, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
nice place nice staff ,picked up what I wanted had a chat and went on my way

Resposta da Richer Sounds - Plymouth
Staff adjust their advice to match client's knowledge and needs

Resposta da Richer Sounds - Plymouth
Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the future is more predictive training as they can”t guess what I need when I walk in 100% of the time.

Resposta da Richer Sounds - Plymouth
Speedy response to enquiries regarding the TV I purchased.
Genuine price matching.

Resposta da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth
Hi. I knew the product that I wanted. I went to the local store in Plymouth, The person I dealt with was efficient, not condescending and didn't try and upsell additional products.
It was refreshingly brief and professional experience that proved to me that your company deserves it's excellent reputation.
You also used an excellent delivery company; the men who delivered the product were also very professional.

Resposta da Richer Sounds - Plymouth
excellent all round transaction. Spin clean ordered over the phone and thanks to very helpful staff member the purchase experience was faultless. Item arrived on time and handled respectfully. Very pleased , highly recommended - many thanks.

Resposta da Richer Sounds - Plymouth
Great service from knowledgeable staff - always helps

Resposta da Richer Sounds - Plymouth
Josh was fab, really helpful and knowledgable and approachable … thank you . The product is amazing … I love it.

Resposta da Richer Sounds - Plymouth
I was sent an earlier version of the product I ordered (mojo2 2025 rather than the 2026 version). The spec was different. The branch manager quickly offered a discount that was acceptable. I’m very happy with my purchase.

Resposta da Richer Sounds - Plymouth
We went in to our local Richer Sounds here in Plymouth to take a look at the Sonos ER 100 smart speaker. We were expertly assisted and given plenty of space and time to consider before making a choice without any sense of pressure to make a decision or a purchase.
For these reasons and because the speaker impressed us, we went ahead and bought one.

Resposta da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth
The whole buying process was the usual high standard that i have experienced with Richer Sounds. My issue is that i cant get the item to work as i'd hoped. I am trying to source other bits of kit to allow the item to oparate.

Resposta da Richer Sounds - Plymouth
Your customer service has always been great.
The staff are quite knowledgable and always helpful.
Ive been buying TV, stereos, speakers, sound bars, subs, etc from you for over 3 decades now and long may it continue.
Your pricing is always good and so is your delivary service.

Resposta da Richer Sounds - Plymouth
Second LG tv from Richer Sounds, great knowlegeable service, pleasure from start to receipt

Resposta da Richer Sounds - Plymouth
Brilliant and very helpful service. Very good communication via email.

Resposta da Richer Sounds - Plymouth

Resposta da Richer Sounds - Plymouth
Can't fault the advice and service!! Great product knowledge.

Resposta da Richer Sounds - Plymouth
Yet again Richer Sounds raise the bar in retail standards. Exceptional customer service, value, advice, delivery.
Faultless in every respect.
Can't wait to need something they sell again - it's a joy to shop there, at the shop or online, I will never be persuaded to buy anything I can buy from them from one of the faceless retail giants
*SUPPORT YOUR LOCAL RICHER SOUNDS!*

Resposta da Richer Sounds - Plymouth
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