Richer Sounds - Reigate Opiniões 

1519
TrustScore: 5 em 5

4,9

51 Bell Street, RH2 7AQ Reigate, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The only place to go! I was looking to upgrade my AVR & came to this store, The guys advised me based on my budget & what I was looking for, I ended up going for the new Denon AVR-X2900H DAB, wh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Friendly knowledgeable staff. Ollie helped me sort out my requirement. I was only purchasing a stylus but still got excellent service and support. I’ve used richer sounds a few times over the years a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have bought quite a few bits from Richer Sounds over the years - I am a customer for life (probably). The Reigate branch is always full of interesting stuff and the refit is a real improvement.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been dealing with Richer Sounds for over decade now. They are super committed to getting you a solution not necessarily a sale. Very knowledgeable staff who are genuinely interested in what their pr... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,9

Todas as opiniões

(1519)

24 752 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Everything about the experience was…

Everything about the experience was fantastic.
The listening room is great and I really enjoyed the chance to listen to the speakers before purchasing.
The price was excellent and the service was absolutely top notch. Oli was really helpful and just a downright good person who was keen and enthusiastic about his job.
A brilliant place and well worth buying your hi-fi equipment from.

15 de novembro de 2025
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

A very pleasant experience!

I received very pleasant and knowledgeable assistance, and my item was swiftly and efficiently ordered over the telephone. It was subsequently delivered to my home. I would strongly recommend this retailer as being very helpful, with an excellent range of products.

12 de novembro de 2025
Classificada 5 em 5 estrelas

Helpful staff who had good product…

Helpful staff who had good product knowledge. Have shopped at RS before so returning customer .I was lucky as shop was quiet so short wait to be served but maybe some more staff needed when busy

11 de novembro de 2025
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great service

I was looking to buy the Focal Clear MG headphones and found that they were cheaper at a competitor. I spoke to Richard at the Reigate store. He said he'd look into it and got back to me within about an hour. He was able to match and then beat the price by £10. The headphones were ordered and I picked them up on Morning morning.

8 de novembro de 2025
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Argon Audio TT Mk2 Turntable

I was looking for a turntable to use with my Cambridge Audio One and Richer Sounds recommended the Argon one, as it has a built-in phono pre-amp. I was initially thinking of another manufacturer but their advice and logic was sound (excuse the pun). I needed to go onto YouTube to understand the tonearm set up and the cue lever took a bit of getting use to but I'm very pleased with the quality and how it looks, plus it comes in a variety of colours!

6 de novembro de 2025
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Good Advice.

We’re given very good advice about all the makes of TV making it easier to choose which was right for us

7 de novembro de 2025
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 4 em 5 estrelas

Friendly staff and interesting…

Friendly staff and interesting showroom. A little disappointed were were told we were unable to access the 6 year warranty highlighted in advertising (for the new music player we were purchasing).

5 de novembro de 2025
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your feedback, I was glad to read you had a good experience in our Reigate store.

I'm afraid we don't offer a 6 year guarantee on the portable you purchased, which as standard comes with a manufacturers 1 year guarantee. Of course should you experience problems outside of that period we will always meet our obligations under your consumer rights.

seniorcomplaintsteam@richersounds.com

Of course if you have any follow up questions do get in touch.

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 5 em 5 estrelas

Sound advice

Manager was very helpful and amazed at his knowledge when I had a sound issue with my new tv and 10 year old receiver and now works perfectly after buying a two way qed hdmi cable

3 de novembro de 2025
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Local people with global knowledge able…

Local people with global knowledge able to help. They understand the confusion that non-technical people feel and are able to help me select the right products and set them up to be able to use them without any hassle.

4 de novembro de 2025
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thank you for your wonderful feedback

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