Richer Sounds - Sheffield Opiniões 

2024
•
TrustScore: 5 em 5

4,9

130 Whitham Road, S10 2SR Sheffield, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Visited Sheffield store. I had a bundle in mind. Technician Paul, helped me be sure of what i wanted. having viewed other products. After reviewing technical information of said products and balanci... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2024)

24 562 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great Service

Took our son to introduce him to the beginners world of a decent amp and turntable for his 21st birthday. Alex was extremely knowledgeable and helpful. He set a couple of systems up in the experience room which made our sons birthday even more special. No hard sell at all which impressed me. I have bought items from there myself and always found them very helpful and fair. Would recommend.

21 de julho de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Conor of Richer Sounds Sheffield

Conor was very helpful in explaining the benefits of the Bluetooth headphones. As usual, Richer Sounds shows why buying from a retail shop with real people is always better than on-line shopping for this kind of thing

17 de julho de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Couldn’t have been better

Spoke to Geoff on the phone to make sure the items were in stock. This was checked and verified. Said I’d be along later that day and the items were ready to be picked up. All very straightforward and easy.

17 de julho de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Really friendly staff who were very…

Really friendly staff who were very helpful great products at great prices. Delivered the following day as promised! Well done

15 de julho de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great service

Great service, good helpful staff
Competitively priced products

23 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Excellent as always

Excellent as always. So few companies truly get customer service right but these guys do it consistently.

13 de julho de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Local promises - local satisfaction

No problems at all in purchasing my TV online from Richer Sounds.
The adverts showed members of Sheffield staff who would be willing to assist me if problems arise.
On receipt of my LG tv, I had difficulty setting it up.
I used the 0333 telephone line and was put through, disappointingly, to an LG helpline. Not the friendly local staff willing to assist me!
At the age of 84 modern technology isn’t always easy to grasp.
A local sympathetic ear would have been reassuring instead of a foreign lady I had difficulty understanding, though helpful.
Since, Richer Sounds contacted me and couldn’t apologise enough for the problems I had.
Each time I’ve spoken with their agents, they have always sought to help - and they certainly have.
I would never hesitate in purchasing from this company in the future.
The main problem was my misunderstanding of the TV setup (age eh!).
Their main task is making sure the customer is always happy - and I am.
Thanks Tom and Theo at Richer Sounds.

14 de julho de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thank you for your review although I was sorry to read you experienced some set up issues.

Manufacturers are often best placed to provide first-line support as they have access to specialist diagnostic tools for example, that often help resolve teething issues quickly, although we have been careful to make sure that for customers who would or speak with a member of the Richer Sounds team, we still provide a direct route to a colleague, and explain this within the phone system options. We also list the direct numbers to all the local branches on our website.

I'm sorry if this was unclear for any reason of course and as well as reviewing the phone system options, I will arrange for a member of the team to contact you directly to ensure the product is working as it should and resolve any outstanding problems.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 5 em 5 estrelas

Really helpful bought a Wiim amp and…

Really helpful bought a Wiim amp and it’s v good , spoke with these on the phone and helped so much .. best shop for audio by a mile 👌

11 de julho de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

System Enhancement. Following my recent purchase of a pair…

Following my recent purchase of a pair of Argon Audio Forte powered speakers from Richer Sounds for my TV set up, I decided to add some bass to the system. With limited space and after detailed research, I went with the 6” Argon Malmo subwoofer.

I happily returned to Richer Sounds (Sheffield) as my initial experience with them was certainly 5*. Once again they did not disappoint.

Excellent service, sound advice, competitive price all combined with super fast delivery that has, once again, made me a very happy customer and perfectly satisfied with the results of the enhancement to my system.

Highly recommended, thank you!

9 de julho de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 4 em 5 estrelas

got what I ordered and on time

got what I ordered and on time

3 de julho de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for the positive rating, and for the helpful feedback - this is exactly what we want to achieve!

The Customer Experience team

Classificada 5 em 5 estrelas

Fast delivery of item to store

Fast delivery of item to store. Easy collection. Very pleased with my purchase.

5 de julho de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Excellent service and price

Excellent service and price. Product turned up for in-store collection the next morning as advised.

30 de junho de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 4 em 5 estrelas

Friendly helpful advice from staff and…

Friendly helpful advice from staff and after sales support

25 de junho de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thank you for the lovely feedback, and kind comments on the store colleagues for the pre and post purchase support! We look forward to seeing you again next time, and thanks for supporting local business.

The Customer Experience team

Classificada 5 em 5 estrelas

I never shop anywhere else for TV, Hi-Fi.

I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you have a problem they'll quickly sort it. 10/10.

29 de junho de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais