Richer Sounds - Southampton Opiniões 

2697
•
TrustScore: 5 em 5

4,9

77 London Road, SO15 2AA Southampton, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good in store service from Paul, delivery on time, set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.

A empresa respondeu

Classificada 5 em 5 estrelas

Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,9

Todas as opiniões

(2697)

24 562 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Love this company

Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes me feel it would be disloyal to then go off to some faceless entity to make my purchase. So I have a painless experience, they secure the sale, it's all good.

22 de setembro de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Great service and price

Good customer service. Paul listened to what my request was, went through some options and arranged for a demo time to be booked. Unlike the original hi fi retailer I tried.
So I should have gone to Richer Sounds straight away!

21 de setembro de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Came in to get a replacement stylus

Came in to get a replacement stylus or cartridge for my turntable. Super helpful and brought in my turntable to have a new cartridge fitted. Unfortunately, turned out to be too heavy for arm, so ended up going with just a stylus replacement. Appreciate the customer service - always excellent and time for a fairly inexpensive component.

18 de setembro de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great service

Great service with all the advice we needed from the staff member that served us. Delivery time was earlier than expected which was a bonus. We are very happy with our new record player and speakers.

20 de setembro de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Brilliant service as always

Brilliant service as always. Great advice and help that mean I am really happy with the upgrades to my system. Thank you

19 de setembro de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great communication and advice from the…

Great communication and advice from the team at RS Southampton, prompt delivery of order. It was a super smooth and enjoyable experience.

13 de setembro de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

I go to Richard Sounds in Southampton…

I go to Richard Sounds in Southampton for at least over 20 years rob the manager is absolutely spot-on helps me a lot and he’s a very nice person and he’s got a very good working team behind him. And Rob and the team deserve a pay rise for all the work they do

12 de setembro de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Brilliant service

Friendly staff and very helpful. We are extremely satisfied with our amplifier. Thank you

21 de fevereiro de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

excellent service

excellent service, knowledgeable staff

10 de setembro de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Excellent service and advise

Excellent service and advise, best price and AVR was delivered to my home the next day

9 de setembro de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Bought over the phone

I ordered by phone as I live of of the mainland of the UK. The staff at the Southampton shop were very helpful, took my order and sorted out the payment process for me. The goods arrived promptly and I am satisfied with them.

6 de setembro de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Easy online purchase/in store…

Easy online purchase/in store collection service! Staff were very friendly, welcoming and super helpful. As a newbie to vinyl players they gave some great advice/tips! Would recommend and would definitely use again.

6 de setembro de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Brilliant service

As always, BRILLIANT service and advice from the guys in Richer Sounds. Thank you Tom.

Later I also had great service from Simon who came out to help with setup issues. Thanks Simon

2 de setembro de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Passionate staff

I only bought speaker cable for my hi fi system but the advice I received was excellent. The staff are clearly passionate about what they do and are happy to share their knowledge to ensure that you get the best out of your purchases. It is good to know that there is still a specialist shop for these goods within reasonable travelling distance.

3 de setembro de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

All your team are well trained

All your team are well trained, knowledgeable and very helpful it is lucky that Curry's do not have your calibre of staff.

24 de agosto de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Another faultless transaction!

I’ve used Richer Sounds for years and years! They’ve always shown the same level of professionalism, mixed with expert knowledge and efficiency. I bought a new TV this time and it was a pleasure to deal with somebody that wasn’t in a call centre and who could organise delivery faultlessly. Even my wife said “are we getting it from Richer Sounds, because they’ve always done us well”. Enough said really. Keep up the excellent work.

25 de agosto de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Very good service at the store in…

Very good service at the store in Southampton After sales service excellent solves all the issues I had Nothing was too much trouble.

27 de agosto de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Just what I needed

I got what I wanted at the price I expected and the service I received was perfect.
THANK YOU

26 de agosto de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

I do not like giving reviews

I do not like giving reviews. However, it was a pleasure to be able to speak to sales people who were interested in their products and knew what they were talking about.

26 de agosto de 2026
logótipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your wonderful feedback

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